Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| TSB-0047-10 | 01/28/2010 | 10033553 | Toyota: some vehicles equipped with 2gr-fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0351, p0352, p0353, p0354, p0355, p0356 (ignition coil primary/secondary circuit) stored in the engine control module/ecm | 08/23/2010 | |
| TSB-0184-09 | 06/24/2009 | 10032729 | Toyota: vehicles with 2gr fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0505 stored in the engine control module or ecm (sae term: powertrain control module/pcm). *pe | 05/05/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/05/2012 | 24394 | ||
| I am having issues with my camry bouncing, swaying, pulling left and right, the engine, transmission or axles shake. it feels like the brakes are pulsing or on at random times. i believe there are several issues with this car and toyota is not reporting the problems. i also believe the mechanics are falsifying documents which are affecting my safety and the safety of others. brake issues are life threating and toyota assured me my car is safe. i have been at the dealership 5 times to have the issues fixed but the dealer first blamed the tires and balancing. i replaced the tires and the dealer blamed the loud snow tires. the dealer made an appointment with a service specialist. they blamed it on tire noises and said the see you in the spring when you change the tires and they specialist said you are still under warrantee. i changed the tires two days later and returned on monday. the dealer test drove the car and said nothing but they will be talking the toyota specialist. i heard nothing for a week and i had to call them on again on monday (today). the service managers said there is nothing wrong. i just received a class action lawsuit mailing over the weekend. i knew the dealer and toyota were hiding something. i also took the car to a second toyota dealer as the specialist recommend. the second dealer already knew about the issues before i got there. the service manager drove my car, not a mechanic test, and also blamed the snow tires. the specialist was also asking what toyota dealerships are closer to home for me. i also called toyota and opened two cases. i asked for transcripts of the classes and other information, they said that was for in-house use only and i could not have the info. | |||
| 03/12/2012 | 35000 | ||
| Tl- the contact owns a 2010 toyota camry. the contact was driving 40 mph when the vehicle decelerated to a complete stop without warning. the vehicle was taken to the dealer where the dealer advised the contact that it was normal for the vehicle to stall once all the oil had been burned. the manufacturer was contact and also advised the contact that the failure was normal based on the circumstances. the failure mileage was 35,000 and the current mileage was 43,000. kmj | |||
| 03/12/2012 | 35000 | ||
| Tl- the contact owns a 2010 toyota camry. the contact stated while driving 40 mph his vehicle come to a complete stop. the vehicle was taken to the dealer. the dealer stated that is normal for the vehicle to burn the oil of the vehicle and that he would have to add oil. the manufacturer was contact and they stated that is normal. the failure mileage was 35,000 and the current mileage was 43,000.jp | |||
| 05/16/2011 | 14000 | ||
| Tl* the contact owns a 2010 toyota camry. the contact was driving 10 mph when the vehicle stalled without warning. the contact stated that the vehicle was taken the vehicle to the dealer several times but the dealer was unable to duplicate or diagnose the failure. the dealer stated that the computer would need to be reprogrammed but the dealer did not have a program for the vehicle. the contact stated that the vehicle was unsafe to drive. the contact also stated that when the vehicle was parked, it would roll away abnormally. the failure mileage was 14,000. | |||
| 11/22/2009 | 500 | 1 | |
| Vehicle has acceleration surge, has done this several times. also at times, vehicle does not slow done very well when coming to a stop, kind of like a fast idle. *tr | |||
| 06/28/2009 | 85 | 1 | |
| Another toyota consumer with no fix, they keep saying your car is not included your not having those issues... your car was built in japan... i don't care it is having mind of its own and i suggested to them it is not floor mats etc... that at that time and still i felt it to be a computer issue with gas pedal as my car indeed has a mind of its own and takes off in a flash or will not stop engine continues to race rpm with brake smashed down i have own this 2010 camry since june of 2009 have 2000 miles of use out of it and shaky ones to say the least... no concern from toyota run around all the time like im making up stories as again your car is not included in these problems 31,000.00 problem for me as car is not safe is not usable and can not be traded no one wants and values continue to fall quickly....... make them accountable. *tr | |||
| 08/17/2009 | 1000 | 1 | |
| While pulling into my driveway, with my foot on the brake, slowly coming to a stop the car suddenly accelerated and ran into the front of our house. ( uncommanded accelration) i have contacted toyota and have been advised that my car is not under current recall. *cn | |||
| 01/13/2010 | 1 | ||
| I pulled into sheetz in bedford at about 515am on 01/13/10. i pressed the on/off button on the dash at which time the lights went out. i exited the car and ensured that the key fob was in my coat pocket. i spent approx 5 minutes in the sheetz store. on my way out, an unidentified sheetz customer came into the store and asked who's white camery was in the parking lot. that was my rental. we exited the store and approached the car, which was now stopped at the bottom of the slopped parking lot and near a gray f-250. noticed damage to the hood; front bumper and driver-side headlight. the customer began to tell me he had seen me approach the store from the car and then he saw the car roll away a few minutes later. he hadn't noticed i wasn't in the car. he said he ran to the car to check on me and realized i wasn't in the car. when i looked into the car i noticed that the car was in park and shut off. i asked the customer if he had touched the car and he advised no he hadn't. the car was off and in park when he got to it. there were no warning or beeping sounds as i left the car. this was a hertz rental car and they are now wanting me to pay for damages. the car is a 2010 toyota hybrid. i spoke with the local toyota dealership and they advised there is no reason for the rollaway if car is off and in park. i feel this is a toyota problem. please advise. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/23/2011 | 25555 | ||
| My car jerks at low speeds during stop and go traffic during my daily commute from work. the movement is very noticeable and you can feel that something is wrong with the transmission. this is a brand new car (2010) with 25, 584 miles but it drives very rough as if its an older car. transition from low speeds is not smooth at all. typically, this surge occurs only between the speed range of 0-45/50 mph. rpm gauge drastically jumps or increases, then falls back down momentarily. and it only occurs when driving in city or stop and go traffic before coming to a stop but while driving on speed limit on highway it is fine. the car shift/jumps sporadically causing vehicle to jump forward a little bit and causing delay before coming to a complete stop. i do not know what to do at this point, i have taken the car to the dealer twice already and they keep insisting that there is nothing wrong with the vehicle. i have been on two separate test drives with different technicians who have been unable to recreate the event. but obviously it is not something i can recreate while in the passengers seat. this is something that the tech has to be able to feel the harsh shifting transition him/her sellf. a shifting re-calibration has been performed once on the car but the jerking has continued to occur following the test. this is the first brand new car that i have bought and i completely frustrated with the dealer and toyota. the reason i bought a toyota is because i wanted a reliable and smooth car to drive to work everyday and i did not expect to be having these kinds of issues with a brand new car. i have been insulted by the dealership service dept and their list of cause factors ranging from possibly because i drive in heels, to having a/c turned on, to the car only providing maximum performance. it is all a bunch of excuses, i wish they would actually do something about this problem. however, i will continue to go in and be a nuisance until this issue is resolved | |||
| 10/15/2010 | 12000 | ||
| Tl-the contact owns a 2010 toyota camry. while the vehicle was stopped and in drive the vehicle rolled back and the vehicle stalled. the failure happens every time the vehicle was stopped and the vehicle was in drive. the vehicle had not been taken to the dealer or a local mechanic for the failure. the failure mileage was 12,000 and the current mileage was 15,000. vwb | |||
| 08/27/2010 | 2800 | ||
| Tl-the contact owns a 2010 toyota camry. the driver stated that when she shifted into reverse and depressed the accelerator pedal, the vehicle lurched forward. the driver turned the vehicle off and restarted; she noticed no problem after the restart. there were no previous failures such as this. the contact called the dealership and made an appointment for 08/28/2010. the vin was unavailable when the complaint. the current and failure mileages were approximately 2,800-bk | |||
| 06/01/2010 | 10000 | ||
| Tl- the contact own a 2010 toyota camry, on june 1, she parked the vehicle in the driveway, got out, left the vehicle running, heard a loud noise turn around, the vehice was moving, it hit the side of the garage. she did not leave the car in drive. she drove to the toyota dealer, he shifted the gears back and forth, found no problem. she called toyota manufacturer, they filed a case and told her to take the car to the dealer for a thourgh check. there was no damage, only a little paint on the wheels. failure and current mileage was 10,000... dwh | |||
| 04/27/2010 | 4600 | ||
| Tuesday april 27 i was driving my 2010 camry in the great smoky mountains descending a mountain road. i tested downshifting at several speeds into various gears to determine if it was possible to slow down the car under runaway accelerator conditions. i had wrongly assumed that bad drivers had failed to use the controls of the car to slow down and stop such vehicles. the computer refused to accept my command to downshift into 1st gear at speeds above 25 mph. i did not try higher speeds into 2nd. clearly the product manager and program engineers at toyota do not understand that saving the transmission or engine from stress could lead to destruction of that same car and it's occupants in their foolish decision to limit driver command and control. a fault in the computer could lead to entire failure of the transmission shift commands and engine control system ecu. this same flawed thinking has led to many airbus aircraft fatal crashes. the flight control computer feels it is more intelligent that the stupid captain at the controls so it will not allow a flight control input it does not agree with. when the sensors are defective, or the flight envelope requires emergency actions, etc., tough luck. now, i realize that toyota has followed the same flawed thinking. i am an instrument rated pilot and i believe the operator should have total control of the vehicle. no command interlocks to prevent emergency operations should be tolerated. how can i trust this vehicle now that i know it will kill due to programming errors even if i try to regain control in a normal manner? | |||
| 03/23/2010 | 10000 | ||
| I have a toyota camry xle 2010 that i purchased late last year. the vehicle was working normally during the recall period lately. however, after receiving the recall notice from toyota, i brought it to the dealer to have it fixed on the protential problems. that was done about 2 weeks ago. the service manager to me that they would update the computer system so that if the gas pedal and the break are applied at the same time, the system will cut off or reduce its power for safety. during the last 2 weeks the vehicle seemed to be working fine. then last week i brought it back to the same dealer (team toyota, pa) to have an oil change. this morning (tuesday 03/23/2010) i've noticed a problem on my vehicle while driving: when i step on the gas pedal to move forward i can feel that the vehicle tried a bit harder than normal, but as soon as i lift up my foot off the gas pedal, the vehicle seems to slow down or lost its power so fast that it lost its momentum quickly and feeling like someone is stepping on the break. this seems to be a reverse affect of the recalled problem. i'm feeling nervous. i'm going to call the dealer today, but i'm pretty sure they couldn't do anything about it until the problem is recognized by toyota themselves. | |||
| 08/03/2009 | 10 | ||
| My 2010 camry has been to the dealer a few times. know one seems to be able to duplicate the acceleration surge i'm experiencing. i contacted toyota directly. they sent me to different dealer. dealer had it for a day and said the same thing can't duplicate i think they have all been schooled to say this. i had the service manager ride with me and told him to watch the rpm dial when i go to stop. he saw the rpm dial move up to almost 2000 when i hit the break. he had me drive another 2010 camry and it did the same thing. i had a 98 avalon and a 03 camry that did not do this. he explained to me that this is the way these new cars down sift and it's different than the older toyota | |||
| 03/14/2010 | 100 | ||
| My cars transmission shifting is very rough and clunky when coming to a stop sign or traffic light. many times the car will seem to downshift resulting in a strong pulling (almost a braking sensation) preventing a normal coasting to a stop since, you need to keep pressing the accelerator to counteract the downshifting during a slow down. this has almost caused an accident several times. also, conversely, the transmission seems to push the car forward in the final breaking moments due to the transmission shifting patterns. i have almost bumped the car in front of me a few times because of this. i have taken the car to the dealership and the transmission has been recalibrated several times resulting in a temporary fix but, the problem returns, sometimes in less than 24 hours of the recalibration. i believe this is a safety concern due to my experiences of near accidents with my car. | |||
| 07/01/2009 | 1 | ||
| The car didn't stop because the gas pedal got stock and the brakes wouldn't work , it occurred once , which caused the accident . parts was repaired , i don't have the old parts or the car because it was a rental car ( 2010 toyota camry ) . *tr | |||
| 02/22/2010 | 1 | ||
| Two weeks before, i had two recall fixes done for my 2010 camry (sticky pedal, floor mat entrapment). although for the initial two days, it looked like maybe it worked, since then the same old problems with the car are persisting. in the past, leading to the recall fix, i had lodged several complaints (including one before the gas pedal recall announcement) with toyota and their dealer. my car has a weird transmission at speeds 0-45mph. the braking is also not smooth and it does feel like the car is for a second not accelerating when it should or brake when it should. at this time, i have given up on this as it seems to be a waste of time trying to explain my position and get it fixed. a second attempt to reach out to toyota through their website (since their 1800 support number keeps you waiting forever) - [incident: 100130-000604] on 1/30. there was no response from toyota on this. *tr | |||
| 10/01/2009 | 2000 | 1 | |
| My 2010 toyota camry was purchased in sept '09. in oct. 09, my car was on about a 10 degree incline, foot on the break, when i took my foot off the brake it began to roll back. this has since happened about a dozen times. i took it to metro toyota in january and was told nothing was wrong. i complained to the service mgr. who test drove the car with me & replicated the problem. i was told this was normal for the '10 camry's because of the new 6-speed transmission. i said i did not think this was normal & asked him to refer the problem to toyota & call me back. nothing ever happened - so in feb. i called the service mgr again who called me back a week later & said there is nothing else that could be done. *tr | |||
| 12/03/2009 | 200 | 1 | |
| Purchased new 2010 toyota camry le , in first week acknowledged to dealership that it was shifting itself slowly like a stick shift. also quickly accelerating when braking on turns. told normal let the car break in. few weeks trouble still continue. took to dealership, told yes there is recall but need to wait for letter. at 1600 miles accelerator was changed, however vehicle still driving unsafely hard to come to complete stop, takes to long like it is downshifting. vehicle jumps as driving and is riding rough. now at 2000 miles and first payment dur not comfortable in car. single mother that decided it was time to invest in a new car and stop dealing with used car problems has found in two months new car has millions of more issues. not satisfied and very disappointed. need another car but not in position to do so. scared for family safety as many reports show people are being ignored by complaints and are dying. *tr | |||
| 12/08/2009 | 200 | 1 | |
| Vehicle purchase nov 2009. 2010 toyota le camry. noticed within first 200 miles that vehicle accelerated and down shifted during turns. voiced compliant. no action. recall announced, told had to wait for letter for repair. brought vehicle back same problem. then fixed. vehicle at 1700 miles driving like stick shift car jumps as changing gears. may jump as breaking causing an incomplete timely stop. currently at 2200 miles driving rough on road and shifting self as driving so power will immediately increase then decrease. scared to drive new vehicle. dealership treating me as crazy and that should wait for additional recalls before bringing vehicle in. this has all taken place before initial payment was even made. very disappointed in quality. *tr | |||
| 08/01/2009 | 1 | ||
| Have 2010 camry next day after purchase car started making a popping noise took to dealership service dept. they didn't know what was making noise, would check with outside tech had to call them after waiting for over a week. service dept. mgr tells me it is normal that all camrys make the noise that it is the abs actuator. new cars should not be making a loud noise. if this is normal why didn't they know what is was the first time i took car in? service mgr. told me to turn the radio on and i wouldn't hear the noise. car automatically slowed down while driving at nighttime, had foot on accelerator, if a car had been behind me they would have hit me, put more pressure on acc. but engine just revived was able to quickly turn engine off and restart car would not change into gear as it should seemed as if hung in low. have had brake pedal go to floor as if no brakes. have taken car to dealership serv. dept but kept being told nothing showed up on computer. i told them i couldn't help what was or wasn't on computer but those things did happen and were happening. serv. mgr. told me that it must be that i just decided i didn't like the car. as of this date feb.22 i still have not received a recall letter regarding floor mats or accelerator. e-mailed toyota over a week ago received confirm that e-mail had been received but have not received a response from them. these instances started august 1, 2009. *tr | |||
| 02/16/2010 | 3399 | ||
| Tl* the contact owns a 2010 toyota camry. the contact stated that while trying to brake at approx 10 mph, the vehicle began to slide. the contact stated he felt and heard a grinding sound and the transmission shifted into reverse on its own. he was able to get the vehicle to a complete stop. he was able to duplicate the same problem by attempting to brake again and he heard and felt the grinding sound. however the vehicle did not shift into reverse again. he also stated that he could not get the vehicle up the small hill leading to his driveway without removing the snow out of the way first; he believed that the vehicle should have been able to get up the hill as it had front wheel drive. he had not called the manufacturer or the dealer to-date. the vehicle had not been repaired at the time of the complaint. the current and failure mileages were 3,399. | |||
| 12/15/2009 | 400 | 1 | |
| My 2010 toyota camry rolls back while in drive on a less than 10% incline. it behaves like a stick shift except you can not control the roll with a clutch other than putting your left foot on the brake to keep it from rolling back. i complained to toyota national and no one responded. the dealership tells me it's normal. clearly it is not. *tr | |||
| 11/22/2009 | 2000 | 1 | |
| My 2010 camry was purchased in sept. 09. in november i noticed a problem when the car is on a slight incline, foot on the break and you take your foot off the break the car rolls backwards. this has happened about a dozen times, when in january i finally took it to the dealer & was told all 10 camry's do this because of the new 6 speed transmission. the service mgr. & i took the car for a test drive, and we replicated the problem. i told him i didn't think this was normal, that i thought it was a safety issue if someone was behind me in another vehicle and wanted it reported to toyota - he said he would and would call me back. to date i have heard nothing. *tr | |||
| 10/23/2009 | 6000 | 1 | |
| I have a 2010 toyota camry with automatic transmission, driving in a ramp, the car will slide back down to the bottom if i release my foot from the brake. many times, in a stop and go situation, i almost hit the car behind me. *tr | |||
| 05/19/2009 | 1505 | 1 | |
| I bought a 2010 toyota camry that has the new six speed automatic transmission. when i was coasting to slow down the transmission seemed to disengage and did not hold back anymore. i came within a foot of running into the rear of the car in front of me which was stopped at a red light. this had happened many times before but never this close to an accident. when the car reaches around 20mph the transmission doesn't hold back any longer and you have to put your foot on the brake hard. it is not a good feeling. on may 22, 2009 i called the salesman and he told me to come in and drive another 2010 camry to see if that transmission acted the same since this was the first year for the new six speed automatic. i took it in on the 22nd and the salesman and i took a new 2010 camry out for a drive and it acted the same way. so the conclusion was that all the 2010 camrys were the same and i would have to live with it. my wife is very leary about driving this car and afraid she will run into someone. we haven't had a problem with the accelerator, but the transmission seems to be a problem.we are very concerned now that the other problems have arisen about the camry. *tr | |||
| 10/30/2009 | 30 | 4 | |
| Since the time i bought my new 2010 toyota camry, i saw issues with the way the car transmission worked at speeds from 0-50mph. starting from the first week of my using the car, i went to the dealership a total of 4 times, only to be sent back after a test drive saying nothing is wrong. in my own language, i had been explaining the issue which now looks exactly similar to the 'sticking gas pedal recall recently informed by toyota. my car was still accelerating while braking, or would start braking when my foot is off the accelerator. i also used to feel a jerk when the car moved between speeds of 0-50mph. i commute 70 miles daily to work and i have noticed this daily to the point that i have started ignoring out of deep frustration. the dealer test drives and causes embarrassment saying they cannot recreate my issue. i logged an incident with toyota (091214-000053). it led to my fourth visit to the dealer with the same answer. toyota's response from a case manager was that if they cannot recreate they will not do anything. i almost feel this is a hopeless case as i don't think neither toyota nor the dealership were truly serious about assisting me. they could have at least informed me that there are some potential issues with their vehicles that they are working on. i reopened a new case (100130-000604). so far i have received no recall notice from toyota. i don't think they are handling this the right way. i haven't had any major incidents, but i don't think i can wait for that to happen to get the attention of toyota or its dealer. this is not a smart way of solving an issue. i feel disappointed, angry and helpless. *tr | |||
| 09/30/2009 | 25 | ||
| Tl*the contact owns a 2010 toyota camry. while driving approximately 35 mph on normal road conditions the vehicle began to slip out of gear without warning. in addition, the vehicle lunged forward. the driver was able to continue driving. the failure occurred intermittently. the vehicle was taken to an authorized dealer for inspection. the technician stated that the failure was contributed to the pollution control system. the vehicle has not been repaired for the malfunction. the failure mileage was 25. | |||
| 09/05/2009 | 30 | 1 | |
| I bought a brand new 2010 toyota camry and when i was on my 30degrees inclined driveway with the engine running on drive and i took my legs from the accelerator and brakes when the car started to roll down the driveway as if it was on neutral and not on d. this is happening again and again but sometimes it does not happen. the date was 9/5/2010 not 9/5/2009. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 03/29/2010 | 7000 | ||
| Tl*the contact owns a 2010 toyota camry. the contact stated that when he attempted to accelerate, the vehicle would not respond. he then noticed that the gear shift selector had moved to the neutral position on its own. the contact was able to move the gear back into the drive position and proceeded to drive the vehicle without incident. the manufacturer was notified and advised the contact to have the dealer inspect the vehicle. the vehicle was not inspected by the dealer. the current and failure mileages were 7,000. the vin was not available. | |||