Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/04/2013 | 39000 | ||
| I brought my 2010 camry into toyota for them to check out my struts. i was informed they were leaking when i had my brakes done. toyotas mechanic and service rep both agreed all 4 struts needed to be replaced due to leakage and they both also agreed they had never seen all 4 sturts go at the same time and at a low mileage (39k). i checked with several other mechanics, as well as other car dealerships (not toytota), and all agreed....4 struts needing replacing at 39k was not normal wear and tear! of course, my warranty ran out approx. 6months and 3k miles ago. i am sure the struts were leaking then, but i wasn't made aware until after the warranty expired. toyota offered to help with the cost ,but the total bill is so high it is just a drop in the bucket. i feel this is their problem and they should do the right thing and replace all 4 struts at no charge to me. i am a repeat toyota owner and bought the camry because it is known as being reliable and dependable. now toyota won't back up their product. i have read many articles online about problems with toyotas struts. you would think they would want to correct a problem which brings them negative publicity, but i guess they are more concerned with the almighty dollar...even after all the problems and recalls they have had in the last 3 years. their reputation has gone downhill fast. its a shame...thinking about going with a honda. | |||
| 10/15/2012 | 35000 | ||
| Tl- the contact owns a 2010 toyota camry. the vehicle was taken to an independent mechanic for an unrelated issue when the contact was advised that the struts and shocks were leaking oil excessively and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 35,000. kmj | |||
| 05/25/2012 | 49999 | ||
| When i took my car for service at 50,000 miles, my front struts were leaking, so the dealership replaced them. then i had my 2009 camry inspected and it was determined that at 60,000 miles the struts were also leaking. about a month after i got the front struts replaced on the 2010 camry, the front right strut began to leak severe to the point that only having 800 miles and a month of use on the new strut, it needed to be replaced. i think there is a problem with newer toyota camry struts and they need to be investigated before there is a catastrophic failure in on of the cars. | |||
| 04/06/2012 | |||
| I purchased a camry in january 2010, and 2 years later i need new tires. now they tell me that this could be normal, but i have previously purchased 2 other new cars and have never had to buy tires. the outside tread of my tire is completely bald. i regularly rotate my tires and get the needed maintenance. i have had problems with my car pulling to one side when driving but was told nothing was wrong with it by a toyota dealership service department. i have filed a complaint with toyota and they seem not to care about my situatuion. i believe there is a defect because a worker at the dealership stated that this happens to many of the camry's that he has seen. | |||
| 10/22/2011 | 17050 | ||
| Tl-the contact owns a 2010 toyota camry. the contact stated the vehicle pulls to the left while driving at various speeds. the vehicle was taken several times to the dealer who inspect and realign the front of the vehicle, but the failure continues. the manufacturer was notified who stated representative will give him a return call but no one return his call. the failure mileage was 17,050, mw | |||
| 11/18/2011 | |||
| Bought 2010 toyota camry new. with less than 5000 miles on odometer took back to local dealer complaining about vibration in steering wheel at highway speeds. car now has 20,000 miles, and after third visit to local dealer service department all they say is bad tires and toyota does not warrant tires. filed complaint with toyota and company says same thing. | |||
| 12/08/2009 | 6500 | ||
| Tl-the contact owns a 2010 toyota camry. the contact stated while making a turn the steering wobbles and pull to the right and the left. whenever the roads are wet and coming to stop the wheel slides before coming to a stop. the vehicle rear wheel wobbles, feel bumpy and pulls to the right. the vehicle has been to the dealer numerous times and after running a diagnostic test, driving the vehicle they cannot find the problem. they also stated the vehicle was in specs after the diagnostic test. the manufacturer was contacted stating there was nothing wrong with the vehicle, and she has not received any favorbly answer. the failure mileage 6,500.......mw | |||
| 10/12/2009 | 2000 | 1 | |
| At speeds exceeding 60 - 65 mph the car sways. *tr | |||
| SUSPENSION - REAR | |||
| 12/10/2009 | 1 | ||
| Purchased 2010 toyota camry in 12/10/09. car/tire was wobbling, felt that alignment was out. i took vehicle to dealer on 12/21/09. i was told that one of the tires was off. dealer service just rebalanced rear passenger tire and inflated well beyond required psi's. car continued to wobble, and drive with a distortion in ride and have to hold steering wheel to the left to keep the car straight. went back for service on 1/23/10. again, service admitted radial pull. they rebalance the wheels, and realigned the car and that didn't correct the problem. dealer put 4 new tires and realigned. problem continued. car is not sitting on the frame properly but service will not admit it. took car to service again on 2/13/10. again a 4 wheel alignment was performed and didn't fix the problem. took to service again 3/8/10 complained that car isn't driving properly, i have to hold my steering wheel a certain way to keep the car driving straight. went for a test drive due to the distortion, wobbling of car and was told that toyota tires roll from left to right. incredible! the car accelerates when coming to a stop and steering wheel is turned to the left to go straight. one side of the car is higher than the other. when i asked what was done to the car, i was told that they made some adjustments and was dismissed. people driving behind me flash their lights at me and i've been stopped and told that my car is crooked . i can feel it and see the same thing. service inflated my tires to over 42psi's. that's too much air. this car is still drifting to the right or left depending upon which way the tires are moving from left to right, in which i was told this is a toyota thing. insulting! i feel this was done in order to mask whatever the real problem is. i traded a 2004 camry that had the same issues. i had over 30 alignments, 4 brake jobs, a steering shaft replaced and 4 sets of tires in 4 yrs. i have documentation on that car. this car is doing the same thing. feel unsafe. *tr | |||