Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| NV00302 | 02/01/2002 | 631927 | Subject regarding squeak and rattle tips. *slc | 06/25/2002 | |
| STRUCTURE - BODY | |||||
| BO01603 | 07/16/2003 | 10003451 | Front door opening weatherstrip. *tt | 10/21/2003 | |
| 786 | 12/03/2001 | 629214 | Subject regarding wind noise at a pillar. *tt | 03/27/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 01605 | 12/20/2005 | 10018853 | Front door opening weatherstrip becomes loose or comes off easily. *tt | 01/18/2006 | |
| 00205 | 02/10/2005 | 10015530 | Wind noise coming from both the front and rear door window glass. *tt | 07/27/2005 | |
| STRUCTURE - BODY - HOOD | |||||
| 01104 | 06/07/2004 | 10008420 | Engine hood release cable cable spring improvement. *mj | 07/30/2004 | |
| 00502 | 10/10/2002 | 10000276 | New accessory hood protector service replacement part now available. *tt | 02/21/2003 | |
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||||
| 00503 | 11/04/2003 | 00503 | 10005835 | Accessory hood protector with weatherstrip. revised. *tt | 03/17/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/20/2002 | 1 | 08/01/2002 | |
| The consumer states that when driving at 35 mph or higher, and the rear windows are rolled down about 3-4 inches, its very uncomfortable because it makes a loud air noise. it feels like your ears are going to blow up. the consumer has three kids and is very concerned about this problem. *nlm *scc | |||
| 2 | |||
| When opening the back window the entire vehicle began to vibrate wildly and there was terrible pressure in the drivers ears along with a loud noise, the driver was able to maintain control of the vehicle and after some trial and error the driver discovered that the problem could be alleviated by opening the front windows first, the dealer was notified and told the consumer that all highlanders experience this problem due to the aerodynamics. nlm *slc | |||
| STRUCTURE - BODY | |||
| 05/24/2012 | 130221 | ||
| The driver's side sun visor suddenly dropped down into my field of view when i hit a bump on a three lane 40 mph paved road at rush hour. i nearly rear-ended the vehicle in front of me during the short time (maybe two seconds) required to react and raise the visor. an online search revealed that a replacement visor costs a shocking $791.00, and that many dozens of others were reporting this problem in 2001 - 2009 toyota highlanders. solutions ranged from jury-rigging the visor in the up position to simply removing the visor and using one's hand to block the sun when needed. some of these solutions are obviously unsafe, and could easily be avoided if toyota charged a more reasonable price for the replacement visor. replacement can be accomplished by almost anyone with a screwdriver in about 12 minutes. thank you for this opportunity to file a complaint. | |||
| 01/01/2004 | 28000 | 1 | 08/23/2001 |
| Front mud guards torn at mounting bolts. nothing was done to damage the items. dealer states this is normal wear and tear. vehicle only has 28000 miles. note: dealer went ahead and replaced mudguard at their expense.*ak | |||
| 01/01/2003 | 50000 | 2 | |
| The front mudflaps are broken on both sides. i did nothit anything to cause them to fail. as i drive around, i notice that almost all hl's have broken front mudflaps.*ak this is a design defect and they should be replaced at no cost, even if out of warranty. | |||
| 05/01/2001 | |||
| The center cupholders are poorly designed and are a safety hazard. when you are removing a drink from the cupholder, it hits the gearshift lever knocking the drink out of your hand and causing it and its contents to go all over the place. on occasion, it knocks the gearshift lever out of gear causing a rapid deacceleration of the vehicle.e | |||
| 02/01/2001 | 02/01/2001 | ||
| Air noise (coke bottle effect) at high speed and cross wind. several complaints to toyota ignored. toyota considers this defect acceptable. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 01/01/2003 | 25000 | 1 | 08/23/2001 |
| Gasket behind rear hatch logo/keyhole garnish is protruding. dealer replaced under warranty.*ak | |||
| 06/10/2002 | 2000 | 5 | |
| Frequently when the brake pedal was depressed the pedal went to the floor, which caused the brakes not to stop immediately in a panic or emergency situation. dealership indicated that this was normal for the brake system for this vehicle. three different mechanics inspected the brake system, and determined that the master cylinder was not functioning correctly. the master cylinder needed to be constantly replenished with brake fluid. also, the brake system had to be bled because air got in it. dealership indicated that the brake system was designed for a passenger vehicle and not an suv. *ak repairs were also performed on vehicle due to premature wear on pads and rotors, and on vehicle's front door weather stripping due to premature wear. *la recall#01v228000. the brake problem had been a problem since purchase. *sc | |||