Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 03/15/2007 | 54000 | 100 | 04/20/2002 |
| Drivers side sun visor fall down into drivers view without warning, blocking the drivers view and creating a serious safety issue. the drivers visor will not stay in place on my 2002 toyota highlander. there is no visible defect with the visor and no damage to the vehicle that caused this problem to start. judging from the web site http://www.tundrasolutions.com/forums/highlander/47694-sun-visor-problem/ there are a lot of people with this problem. cost to replace the visor with home link garage door opener in it costs over $600, causing many people to try many different poor methods of fixing this safety problem. *jb | |||
| 07/20/2005 | 350 | ||
| Both sun visors on my 2002 toyota highlander have come loose due to a manufacturing defect. they will fall while driving and obscure the driver's vision, creating a safety issue. nothing has been done to correct this problem. *jb | |||
| 02/19/2005 | 1 | 02/19/2005 | |
| Dt: the contact owns a 2002 toyota highlander. the vehicle had 49,000 miles on it when he purchased it. recently he received a letter from the motor vehicle division which stated that the mileage on the vehicle was incorrect. the previous owner had 84,000 miles on it. the previous owner of the vehicle was a leasing company. the motor vehicle division told the contact to fill out a form and they will correct the mileage. the contact was unhappy because he purchased this vehicle thinking he had 49,000 miles not 84,000 miles. the previous owner had purchased the vehicle on 1-22-05 , and the odometer read 84,045 miles. the contact purchased it on 2-19-05 and the odometer showed 49,345 miles. *ak | |||
| 05/01/2003 | 0 | ||
| When you open the rear passenger window(s) there is severe, loud and painful-to-the-ear turbulence inside the vehicle at any speed. it can be somewhat, but not totally, alleviated by opening other vehicle windows. if you persist with the rear windows down at speed, it feels like you are physically damaging your ears. | |||
| 02/22/2002 | 01/01/2002 | ||
| No summary. dt | |||
| 09/22/2002 | 1 | 07/01/2002 | |
| Tow receiver hitch disconnected from vehicle while towing small boat trailer. fortunately no one was injured but accident could have caused serious injuries if trailer overturned on interstate. accident caused by a design defect in the pin assembly that holds hitch to vehicle. the pin retainer can become dislodged as vehicle vibration causes it to ride up over brackets that hold hitch to vehicle. this vehicle was purchased as a tow vehicle but it clearly can not be used as such due to this manufacturer design defect. since most toyota highlanders are sold in the new england area with the factory tow package. this defect could lead to other serious accidents. dt | |||
| 01/01/2002 | 2 | 11/09/2001 | |
| On two occasions, while driving, the sunlight would shine through the front passenger side window, reflecting off the shiny wood like panel over the glove compartment blinding the driver, this occured for over an hour on both occasions, consumer tried and held newspapers and road maps against the window to block the sun rays, but the trim in the car was too long and recaptured the sunlight as the highway curved, manufacturer has been notified of this design flaw. *tt | |||
| 01/03/2002 | 0 | ||
| Extreme air pressure when driving above 35 mph, and either rear windows are open. it feels as though riding in an airplane. it makes ears feel funny.*ak | |||