Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 06/01/2008 | 70000 | ||
| Tl-the contact owns a 2002 toyota highlander. the contact stated that the driver's side sun visor bracket failed. the sun visor detached from the bracket and obstructed the contact's view of the roadway. the dealer had previously replaced the sun visor bracket however, the failure was not corrected. the vehicle was not repaired. the approximate failure mileage was 70,000 and the current mileage was 140,000. kmj | |||
| 06/01/2008 | 70000 | ||
| Tl-the contact owns a 2002 toyota highlander. the contact stated that the driver sunvisor bracket failed. the sunvisor detached from the bracket and obstructed the driver view. the dealer had previously replaced the sunvisor bracked; however the failure was not corrected. the vehicle was not repaired. the approximate failure mileage was 70,000 and the current mileage was 140,000. li | |||
| 03/14/2010 | 70000 | ||
| Driver side visor will not stay in place, drops down due to vibration. appears to be a design flaw. visor too heavy for armiture, dealership cost to replace approximately 800.00. | |||
| 02/08/2006 | 45000 | 1 | |
| Sun visor does not stay in position. it rotates down to a vertical position, obstructing driver's view and will not stay in horizontal position against cabin ceiling. *tr | |||
| 02/08/2006 | 45000 | ||
| Sun visor does not stay in position. it rotates down to a vertical position, obstructing driver's view and will not stay in horizontal position against cabin ceiling. | |||
| 02/21/2005 | 22000 | ||
| While driving both sun visors fall unexpectedly and block vision. this has been a problem from the get-go and we had these replaced already and just over a year later the problem is occurring again. *tr | |||
| 02/21/2005 | 22000 | ||
| While driving both sun visors fall unexpectedly and block vision. this has been a problem from the get-go and we had these replaced already and just over a year later the problem is occurring again. | |||
| 06/01/2012 | 110000 | 1 | |
| The driver's side sun visor will not stay down when pushed into place to block bright sun. instead, it moves partially back up, thereby obscuring the driver's vision. there are numerous reports of the same problem in other 2002 and 2003 toyota highlanders. toyota's response is simply that the car is out of warranty, and we are welcome to pay $850 for a new visor (it is so expensive because it contains a garage door opener remote control). this is a safety issue. here is more info from others with the same problem http://www.fixya.com/cars/t594661-highlander_problem_sun_visor. *tr | |||
| 06/01/2012 | 110000 | ||
| The driver's side sun visor will not stay down when pushed into place to block bright sun. instead, it moves partially back up, thereby obscuring the driver's vision. there are numerous reports of the same problem in other 2002 and 2003 toyota highlanders. toyota's response is simply that the car is out of warranty, and we are welcome to pay $850 for a new visor (it is so expensive because it contains a garage door opener remote control). this is a safety issue. here is more info from others with the same problem http://www.fixya.com/cars/t594661-highlander_problem_sun_visor | |||
| 06/01/2009 | 40000 | 1 | |
| The sun visor will not stay in the up position. toyota replaced the visors under warranty after the first occurrence. however, they are not staying up anymore. the drivers side visor falls down when driving creating a safety hazard. both of them fall down at an angle which could cause head injuries during a crash. in doing an internet search, it appears this is an issue with many other highlanders. i went back to toyota and they would not replace it under warranty. *tr | |||
| 06/01/2009 | 40000 | ||
| The sun visor will not stay in the up position. toyota replaced the visors under warranty after the first occurence. however, they are not staying up anymore. the drivers side visor falls down when driving creating a safety hazard. both of them fall down at an angle which could cause head injuries during a crash. in doing an internet search, it appears this is an issue with many other highlanders. i went back to toyota and they would not replace it under warranty. | |||
| 07/01/2008 | 80000 | ||
| Tl* the contact owns a 2002 toyota highlander. the contact stated that the driver and passenger side sun visors would release downwardly without intent when the vehicle was stationary or in motion. the sun visors would be placed in the upward position upon releasing. the failure occurred intermittently and temporarily distorted the visibility. the vehicle was taken to an authorized dealer and an independent mechanic, who both stated that the entire sun visor would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 80,000. | |||
| 07/01/2008 | 80000 | ||
| Tl-the contact owns a 2002 toyota highlander. the contact stated that the driver and passenger side sun visors would release downwardly without intent when the vehicle was stationary or in motion. the sun visors would be placed in the upward position upon releasing. the failure occurred intermittently and temporarily distorted the visibility. the vehicle was taken to an authorized dealer and an independent mechanic, who both stated that the entire sun visor would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 80,000. sm. | |||
| 07/01/2008 | 80000 | ||
| Tl-the contact owns a 2002 toyota highlander. the contact stated the driver and passenger side sun visor would release downwardly without intent when the vehicle was stationary or in motion. the sun visor would be placed in the upward position upon releasing. the failure occurred intermittent and temporarily distorted the visibility. the vehicle was taken to an authorized dealer and independent mechanic who both stated the entire sun visor would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 80,000. js | |||
| 02/01/2011 | 125000 | ||
| I have a problem with the sun visors on my 2002 highlander. the visors seem overly heavy and due to the normal vibrations in the car they frequently fall down, which is quite disconcerting when driving! i've talked to toyota but they mention there is no way to adjust the tension and i'm going to have to pay 700.00 to get them fixed. i'm concerned as it looks to be a design fault (i.e. both visors are falling down, due to the weight of the things) and i don't want to pay for new ones to be in exactly the same situation in 18 months time. i have researched the problem on the internet aand many people are reporting this problem with toyota highlanders. | |||