Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 11V539000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 06/01/2004 to 03/31/2005 | V (Vehicle) | 420326 | MFR | TOYOTA MOTOR CORPORATION | 11/09/2011 | 11/09/2011 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2004 avalon vehicles; 2004 and 2005 camry, camry solara, highlander, and sienna vehicles, 2006 highlander hybrid; 2004 and 2005 lexus es330 and rx330; and 2006 lexus rx400h vehicles manufactured from june 1, 2004 through march 31, 2005, equipped with the 1mz-fe or 3mz-fe engine. the amount of adhesive agent applied between the outer ring and the torsional rubber damper (inner ring) in the crankshaft pulley may be inadequate. if the adhesive is insufficient, there is a possibility that the outer ring may become misaligned and it may not properly rotate with the inner ring, causing noise and/or illumination of the battery discharge indicator light. | |||||||||||||||
| Consequence Summary | In some cases, the belt for the power steering pump may become detached from the pulley which could result in a loss of power steering and a sudden increase in steering effort, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Toyota will notify owners, and dealers will check the crankshaft pulley to identify whether it was produced by the u.s. supplier. if so, the dealer will replace the pulley with a new one at no charge. the safety recall is expected to begin during early january 2012. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| SB-0015-11 | 03/02/2011 | 10037592 | Ready | 05/26/2011 | |
| SB-0015-11 | 03/02/2011 | 10037592 | Toyota: there may be damaged cylinder head bolts threads. *rm | 05/26/2011 | |
| 00405 | 02/09/2005 | 10015531 | Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0031, p0051, p2238 and/or p2241. *tt | 07/27/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-0064-10 | 02/04/2010 | 10034284 | Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de | 11/01/2010 | |
| TSB-0111-10 | 04/19/2010 | 10034265 | Toyota: 2az-fe & 2az-fxe throttle body. engine control. provide updated throttle body part number information for certain vehicles. the drain pipe has been eliminated on throttle body service parts. *pe | 11/01/2010 | |
| 04305 | 05/09/2006 | 04305 | 10017317 | No start in sub-freezing ambient air temperatures. *tt | 11/03/2005 |
| 01005 | 02/18/2005 | 10015541 | Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0346 (camshaft position sensor). *tt | 07/27/2005 | |
| 01305 | 03/24/2005 | 01305 | 10015494 | Fuel injector ticking noise. update. *tt original. *tt | 07/26/2005 |
| 04804 | 11/12/2004 | 10011803 | Repair manual supplement: lev ii evap system check - diagnostic trouble code (dtc) p0441, p0442, p0446, p0451, p0452, p0453, p0455 and p0456. *nm | 01/31/2005 | |
| 04004 | 09/08/2004 | 10010160 | Accessory drive belt squeal/ belt tensioner rattle. *nm | 11/04/2004 | |
| 03704 | 09/03/2004 | 10010021 | Engine bank 1 and bank 2 a/f and 02 identification. various toyota models. *tt | 11/03/2004 | |
| 03204 | 08/23/2004 | 10009407 | Malfunction indicator lamp on with diagnostic trouble code p0031 and/or p2238. *tt | 09/29/2004 | |
| 00904 | 05/07/2004 | 00904 | 10007662 | Excessive sulfur dioxide odor. *tt update. *tt | 07/07/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/09/2013 | 86000 | ||
| The engine overheated despite the no indication of high temperatures from the temperature guage. we had it towed to the dealer who misdiagnosed it initially. we then drove it back from dealer (7 miles) to our home and it overheated again. now the dealer says at a bare minimum the head gasket needs replacement ($3200) and it could new an entirely new engine. i dont know how this is possible at 86,000 miles. after doing some research i have found others with this problem especially 4 cylinders but it is not recall. please help, i am unemployed and need this car! | |||
| 02/19/2013 | 120000 | ||
| The threads in the engine block became striped leaking coolant into the engine/pistons. recommendation was to replace the engine. | |||
| 02/07/2013 | 205205 | 1 | |
| Vehicle began leaking coolant from the center of the engine. no warning lights or sensors have gone off period. called toyota dealership and manufacture line and both told me they have never heard of the problem, which is untrue i found hundreds of individuals with the same issue. *tr | |||
| 02/07/2013 | 205205 | ||
| Vehicle began leaking coolant from the center of the engine. no warning lights or sensors have gone off period. called toyota dealership and manufacture line and both told me they have never heard of the problem, which is untrue i found hundreds of individuals with the same issue. | |||
| 06/01/2012 | 117000 | 1 | |
| The threads in the engine block became striped leaking coolant into the engine/pistons, blowing the head gasket. *tr | |||
| 06/01/2012 | 117000 | ||
| The threads in the engine block became striped leaking coolant into the engine/pistons, blowing the head gasket. | |||
| 10/25/2012 | 113000 | ||
| Tl- the contact owns a 2004 toyota highlander. the contact stated that while at the dealer for routine maintenance, the technician noticed that the front differential was leaking fluid onto the exhaust. the technician advised the contact that the seal and the gaskets for the front differential would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 113,000. kmj | |||
| 10/25/2012 | 113000 | ||
| Tl- the contact owns a 2004 toyota highlander. while at the dealer for routine maintenance the technician noticed the front differential was leaking fluid onto the exhaust. the technician stated the seal and the gaskets for the front differential would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 113,000. da | |||
| 07/06/2012 | 1 | ||
| Engine was leaking coolant. car was brought to repair shop where it was discovered that the engine cylinder's head bolts were stripped causing the leak. later was informed damage was due to the placement of the insulation foam rubber piece between the intake manifold and the engine block that created an uneven dispersion of heat, creating fatigue in the aluminum block allowing the headbolt to strip. contacted toyota who refused to acknowledge manufacturing defect. repairs totaled $2,000 due to this manufacturing error. *tr | |||
| 08/23/2012 | 103000 | ||
| Tl* the contact owns a 2004 toyota highlander. the contact stated that she noticed a leak from under the vehicle. the vehicle was taken to the dealer for diagnosis who stated that the leaking fluid was antifreeze. the contact was also advised that the cylinder head bolts and threads would need to be replaced. the vehicle was repaired. the manufacturer was contacted but provided no assistance. the failure and the current mileage was 103,000. | |||
| 07/06/2012 | |||
| Engine was leaking coolant. car was brought to repair shop where it was discovered that the engine cylinder's head bolts were stripped causing the leak. later was informed damage was due to the placement of the insulation foam rubber piece between the intake manifold and the engine block that created an uneven dispersion of heat, creating fatigue in the aluminum block allowing the headbolt to strip. contacted toyota who refused to acknowledge manufacturing defect. repairs totaled $2,000 due to this manufacturing error. | |||
| 08/23/2012 | 103000 | ||
| Tl- the contact owns a 2004 toyota highlander. the contact stated that she noticed a leak from under the vehicle. the vehicle was taken to the dealer for diagnosis who stated that the leaking fluid was antifreeze. the contact was also advised that the cylinder head bolts and threads would need to be replaced. the vehicle was repaired. the manufacturer was contacted but provided no assistance. the failure and the current mileage was 103,000. kmj | |||
| 08/23/2012 | 103000 | ||
| Tl- the contact owns a 2004 toyota highlander. the contact stated she notice the vehicle was leaking under the vehicle. the vehicle was taken to the dealer for diagnosis. the dealer stated that it was antifreeze and the they needed to replace the cylinder head bolts threads. the vehicle was repaired. the manufacturer was contacted and they stated that there was not hold responsible. the failure and the current mileage was 103,000. | |||
| 07/02/2012 | 90000 | ||
| Tl-the contact owns a 2004 toyota highlander. the contact started the vehicle and the check engine and voc warning lights illuminated. the vehicle was taken to the dealer who inspected the vehicle and advised that the crankshaft pulley needed to be replaced. the dealer advised that there was a crack in the pulley that could cause the power steering pump to become compromised. the contact referenced nhtsa campaign id number: 11v539000, (engine and engine cooling) but the vin was not included. the vehicle was taken to a mechanic who also informed her that the crankshaft pulley needed to be replaced. the manufacturer was notified of the issue who confirmed that the vehicle was not under recall. the contact filed a complaint with the manufacturer who offered no further assistant. the vehicle was not repaired. the failure mileage was 90,000. kmj | |||
| 07/02/2012 | 90000 | ||
| Tl-the contact owns a 2004 toyota highlander. the contact stated as the vehicle was started the check engine and voc light started to illuminate. the vehicle was taken to the dealer who inspected the vehicle and stated the crankshaft pulley needed to be replace due to a crack in the pulley that could cause the power steering pump to be inadequate. there was a recall nhtsa campaign id number: 11v539000, component: engine and engine cooling. the vin was not included. the vehicle was then taken to a mechanic shop who also informed her the crankshaft pulley has a crack it in and needed to be replaced. the manufacturer was notified who stated there was a recall and her vin was not included. the contact files a complaint with the manufacturer. they offered no other assistant. the vehicle was not repaired. the failure mileage was 90,000. mw | |||
| 06/14/2012 | 85000 | ||
| Tl* the contact owns a 2004 toyota highlander. the contact stated that the smell of burning oil was emitted from the vehicle. the vehicle was taken to the dealer where the dealer confirmed that the oil bearing seal needed to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 85,000 and the current mileage was 85,250. | |||
| 06/14/2012 | 85000 | ||
| Tl- the contact owns a 2004 toyota highlander. the contact confirmed the smell of burning oil emitted from the vehicle. the vehicle was taken to the dealer. the dealer confirmed the oil bearing seal needed to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 85,000 and the current mileage was 85,250. rds | |||
| 06/01/2004 | 15000 | ||
| Since i purchased my 2004 toyota highlander v6 it has very rough shifts. the transmissions seems to hesitate and lag when i try to accelerate during normal driving speeds, (i feel like i am on a carnival ride). i have had it to 3 different dealership in florida & they all say the same thing (that this model drives like that & it's the way you drive) funny tho when the mechanic drove it, with me in the car he said that it was the transmission. the underwriters in service think because i'm a women, it's the way i drive. i love my car but, this problem needs to be addressed by toyota & fixed !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | |||
| ENGINE AND ENGINE COOLING | |||
| 02/25/2012 | 100449 | ||
| Coolant loss due to stripped head bolts in the engine block. no smoke or heat or warning on dash. have to change engine block costing $6,000 for parts and repair. dealer not responding. always have received maintenance with the same dealer/service center. | |||
| 02/09/2011 | 78000 | ||
| Tl*the contact owns a 2004 toyota highlander. while driving approximately 40 mph, the contact noticed that the check engine warning light illuminated. the vehicle was taken to an independent mechanic who informed the contact that the cylinder behind the intake manifold was leaking and that she would need to replace the engine. the dealer advised the contact that since the vehicle was no longer under warranty they would not be able to provide her with any assistance. the manufacturer was notified and the contact was waiting for a response. the vehicle was not repaired due to the cost. the current and failure mileage was approximately 78,000. | |||
| 02/09/2011 | 78000 | ||
| Tl- the contact owns a 2004 toyota highlander. while driving approximately 40 mph, the contact noticed that the check engine warning light illuminated. the vehicle was taken to an independent mechanic who informed the contact that the cylinder behind the intake manifold was leaking and that she would need to replace the engine. the dealer advised the contact that since the vehicle was no longer under warranty that they would not be able to provide her with any assistance. the manufacturer was notified and the contact was awaiting a response. the vehicle had not been repaired due to cost. the current and failure mileages were approximately 78,000. bw | |||
| 12/20/2010 | 130000 | ||
| Tl-the contact owns a 2004 toyota highlander. the contact was driving approximately 45 mph, and noticed the temperature gauge rapidly increased to hot and the engine began to overheat. there was no warning indicators illuminated. the contact parked the vehicle for one hour and then resumed driving without the overheating of the engine. the vehicle was taken to an authorized dealer for diagnosis where they informed that the engine block bolts were stripped and the engine would need to be replaced. the vehicle was not repaired. the failure mileage was approximatley 130,000. js | |||
| 03/11/2010 | 4 | ||
| 2004 toyota highlander. consumer expresses discontent regarding toyota *tgw the consumer stated on four occasions, the vehicle stalled in heavy traffic. on the fourth occasion, it not only stalled, but rolled backwards into another vehicle behind the consumer. the consumer has since traded the vehicle. (consumer didn't state if there was property damage) *jb | |||
| 12/07/2010 | 151000 | ||
| Tl-the contact owns a 2004 toyota highlander. the contact stated that while driving approximately 30 mph the engine started to overheat and caused it to smoke. no warning lights appeared nor did the temperature gauge inform him that it was going to overheat. the vehicle was inspected by a independent mechanic who informed him that the threads from the engine bolt had stripped and he needed to replace the engine. the vehicle has not been repaired. the failure mileage was approximately 151,000. the vin was unavailable. tb | |||
| 12/03/2010 | 95000 | ||
| Tl- the contact owns a 2004 toyota highlander. the contact stated the vehicle is loosing coolant because of a broken strip head bolt in the engine. this is causing the vehicle to smoke and over heat. the vehicle was at the dealer, but had not been repaired at the time of the complaint. the failure mileage and current mileages was 95000.rl | |||
| 11/28/2009 | 115000 | 1 | |
| Coolant loss due to stripped head bolts in the engine block. engine over heated. *tr | |||
| 07/12/2005 | 15 | ||
| Indicator lights on dash say contact your dealer. one is the tire pressure and the other is the engine. have carried to dealer 3 times and still occurs. they are supposed to pickup tomorrow and correct tire pressure light. only listed last date | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 02/11/2011 | 118000 | ||
| Coolant loss due to stripped head bolts in the engine block. engine over heated. no heat | |||
| 06/01/2010 | |||
| The temperature control on my 2004 toyota highlander keeps switching by itself from hot to cold and hot again. i have to actually turn the ac on even when the outside air coming in is moderate because the temperature control will switch by itself to hot and i can't switch it off. this occurs every time i drive and more so when i go over a bump or make a turn. i turn the vent on for outside air, but the temperature control gets locked on to hot and i can't turn it off. i have called the dealer and they have said that it would cost around $1000.00 to fix it. they want to replace the whole control unit. i have read various forums of numerous owners having this same issue. it seems to be a problem with toyota not leaving enough slack in a ribbon cable with 3 connections that connect from the circuit board to the control knob. the wires break off from the soldering on the knob. this sounds like a known defect to me that toyota is aware of, but chooses to ignore. apparently a cheaper fix is to re-solder the cable, but they refused to do that. i think they should be fixing this for free. this is just another example of toyota ignoring known issues with their vehicles. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/15/2004 | 1 | 02/14/2004 | |
| While researching another matter concerning my 2004 toyota highlander on your site, i read complaint #10161055 concerning a hesitation problem the owner was having and wanted to say that i have experienced the same problem. it is not constant, however it does happen frequently. *jb | |||
| 10/14/2005 | 3000 | 1 | 03/12/2004 |
| My 2004 toyota highlander hesitates for a couple of seconds when i accelerate from about 40 to 50 mph such as getting onto a freeway. i have never experienced this in any other vehicle. i find this hesitation to be very disconcerting and makes me worry about merging into traffic. *jb | |||
| 05/07/2005 | 100 | 06/30/2004 | |
| Excessive sulfur dioxide in 2004 v6 toyota highlander, there is already a tsb on the v4, but i own a v6 and have had this problem for almost a year now (stop and go and acceleration, there is a rotten-egg smell). i've been told by 2 toyota service stations that it is the gas. this is definitely not the case. i've tried every type of gas available. | |||
| 01/14/2005 | 15200 | 02/07/2004 | |
| Engine hesitation and delayed acceleration. *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 05/10/2008 | 40000 | 1 | |
| I have had to have my emission system/catalytic converter replaced twice now. the first time was in 2004, within the first 6 months of owning the vehicle and the most recent time was may 2008. *tr each time the symptom was a sulfur smell that i understand from the dealer happens to some 2004 toyota highlanders. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 11/11/2005 | 37000 | 1 | 12/01/2003 |
| Dt: the contact stated while pulling into a parking slot heard a grinding noise followed by the vehicle lurching into another parked vehicle. he took the vehicle to the dealer. the dealer could not duplicate the sudden acceleration. the dealer replaced the mass air flow sensor, oxygen sensor, and reprogrammed the ecu. the dealer could not determine what caused this problem. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 05/05/2006 | 20182 | 1 | 07/06/2004 |
| There is a sulfur smell when i stop or back up on hills. the dealer said that they would replace the catalytic converter (parts are on order) and that this was a defect in some vehicles. if an owner mentions the smell, they do the repair under warranty. shouldn't owners be made aware of the problem? *nm | |||