Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY/WIPER
09/01/20111500001
 Late last year we noticed that the dayrunning portion of the headlamp cover had melted on the inside, next to the tip of the bulbs on each side. there is no way to turn the dayrunning feature on or off, it is always on. not only does this wear down the battery, which we've already replaced in one year, but the headlight cover cannot handle the heat generated from constantly being on. we would like this issue resolved and a discount given on a new set, since it isn't our fault, as it couldn't be turned off. headlights are expensive, and at night it is a safety issue, since our visibility is drastically reduced- where we live, there are deer and winding hilly roads. if toyota won't do anything, we will be forced to do this expensive repair ourselves, but will be very, very disappointed. toyota should stand behind their product, this is a design flaw and a huge safety issue. *tr
09/01/2011150000
 Late last year we noticed that the dayrunning portion of the headlamp cover had melted on the inside, next to the tip of the bulbs on each side. there is no way to turn the dayrunning feature on or off, it is always on. not only does this wear down the battery, which we've already replaced in one year, but the headlight cover cannot handle the heat generated from constantly being on. we would like this issue resolved and a discount given on a new set, since it isn't our fault, as it couldn't be turned off. headlights are expensive, and at night it is a safety issue, since our visibility is drastically reduced- where we live, there are deer and winding hilly roads. if toyota won't do anything, we will be forced to do this expensive repair ourselved, but will be very, very disappointed. toyota should stand behind their product, this is a design flaw and a huge safety issue.
07/10/2007
 Tl- the contact owns a 2004 toyota highlander. the contact stated that whenever the weather was hot outside the driver side visor fell down. the vehicle was taken to the dealer who stated that the failure was a known issue, but it was considered usage and was not covered under warranty or recall. the failure mileage was unknown and the current mileage 89,559.pmb
07/10/2007
 Tl- the contact owns a 2004 toyota highlander. the contact stated that when it is hot outside the driver side visor falls down. the contact took the vehicle to the dealer and was told this is a known issue, but it was considered usage and is not covered under warranty or recall. the failure mileage was unknown, but the current mileage 89,559.rl