Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 04/28/2008 | 1 | ||
| 2004 highlander, having same problems as all other reported problems for this vehicle. hesitation, steering shaft replacement, 2 wheel bearing replacements, lousy original tires, bad sodering of heat/air board leading to not working properly, can not have back windows down due to noise and vehicle shaking, had rear wiper motor replaced within 1st month of ownership. while i did purchase the extended warranty, which did cover the cost of the wheel bearing replacement, it did not cover the cost of having to replace the tires damaged by the bad bearing - and toyota does not care. in their race to become the number one car maker, they have given up on being the safest, most reliable car maker - and they have certainly given up on being customer friendly. according to several toyota dealers, they don't have to, since they continue to be popular selling vehicles. i am getting nervous as the time for my warranty comes due to expire - and for the first time am seriously considering trading it in before that happens. that was not the intent when i bought the vehicle, but after reading all the people having all the same problems, i am very concerned. *tr | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 03/09/2006 | 45000 | 1 | |
| I had a flat tire on my 2004 toyota highlander. my husband and i were going through the tire replacement steps and had the vehicle jacked with the manufacturer provided jack. after removing the lug nuts, i went to remove the flat tire from the wheel studs. the jack popped out of place and bent, and is now unusable. we had to find a heavy duty jack to lift the vehicle to get the tire off and put the spare tire on. spare was placed and properly tightened. now, there is a scraping sound when driving the vehicle at any speed. i had flat fixed and when tire company removed spare, one wheel stud for front passenger side broke off. tire company says they've seen this numerous times with highlanders; the integrity and/or machining of the wheel stud appears defective. *jb | |||