Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 00505 | 04/05/2005 | 10019154 | Passenger airbag indicator lamp may switch from on to off for front seat passengers weighing approximately less than 100 pounds. toyota. *tt | 02/14/2006 | |
| 00905 | 05/23/2005 | 00905 | 10019153 | Occupant classification system: dtc b1785. the srs and passenger airbag off indicator lights remain on. *tt | 02/14/2006 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/03/2012 | 1 | ||
| For a few days the driver side door lock hesitated opening with remote key access. after a few days, it would not unlock at all. the key does not unlock the door either. i must enter on the passenger side to unlock driver side door. *tr | |||
| 09/03/2012 | |||
| For a few days the driver side door lock hesitated opening with remote key access. after a few days, it would not unlock at all. the key does not unlock the door either. i must enter on the passenger side to unlock driver side door. | |||
| 08/02/2012 | 64000 | ||
| Tl-the contact owns a 2005 toyota highlander. the contact stated that the front driver side power door locks failed to operate when accessing the interior and exterior door. in addition, the remote key fob failed to function. the vehicle was taken to an authorized dealer for inspection where they informed the contact that the power door lock actuator would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the defect. the approximate failure mileage was 64,000. kmj | |||
| 08/02/2012 | 64000 | ||
| Tl-the contact owns a 2005 toyota highlander. the contact stated the front driver side power door lock failed to operate when accessing the interior and exterior door. in addition the remote key fob failed to function. the vehicle was taken to an authorized dealer for inspection and they informed the power door lock actuator would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the defect. the approximate failure mileage was 64,000. js | |||
| 09/08/2011 | 72000 | ||
| Car loss control due to electrical power is gone. car loss speed at 45mph and has to pull over and stop. diagnosis latter found battery is good, but alternator is bad. in my case, battery was replaced 2 years ago. | |||
| 03/15/2010 | 57770 | ||
| Heater/ac functions intermittently then fails completely. well know problem where placement of ribbon cable to potentiometer breaks loose, partially (intermittent failure), then completely (total failure). quoted cost at any dealership $900-$1,000. i did repair myself in one hour for a cost of $10. quick search on the web uncovered many many of same incident and, fortunately, detailed repair instructions. | |||
| 11/06/2010 | 55000 | ||
| Tl-the contact owns a 2005 toyota highlander hybrid. the contact stated while driving approximately 25 mph the inverter stalled on the vehicle. all the warning lights illuminated after the failure occurred. the vehicle was able to start but it won't move. the vehicle was towed to the dealer and advised the contact that the inverter failed.the vehicle was repaired. the failure mileage was 55,000. vin was unavailable. tb | |||
| 04/01/2009 | 34000 | ||
| Heater runs erratically--blowing fine and then switching to cold air and then if i jiggle the control can get heat again. had the dealer repair in fall of 2009 (about $95), but it has started acting up again. | |||
| 05/01/2010 | 56000 | ||
| 2005 toyota highlander. eratic temperature control from heater. when set on cool will sudddenly blow hot air and vice versa. on-line complaints indicate this is a common problem resulting from defective control unit in this and other toyota vehicles over several years. the control know comes loose and then the wiring behind it breaks from the circuit board resulting in eratic air temperatures. i also have concern that this electrical failure could cause other electrical shorts or problems. dealer recommends replacement of entire control unit at prices ranging from $500 to $1500. on-line consumers report fix only requires resoldering the 3-wire contacts at a cost of a few dollars. it is obvious toyota knows about this issue and the relatively easy fix documented with pictures on-line but continues to deny that it is their problem. it is a manufacturing defect that should have been dealt with several years ago, but charging owners huge fees for replacing a simple component seems to be what toyota feels is the appropriate solution. | |||
| 02/05/2010 | 60000 | 1 | |
| I wish to report a safety defect on my 2005 toyota highlander. when traveling at speeds above about 35 mph i cannot hear the turn signal clicker. i am 69 years old, but do not have any significant hearing loss. not being able to hear the clicker sometimes causes me to leave the turn signal on when it should be off. although i have not had any accidents due to this problem, it could cause other drivers to make hazardous decisions. for example, if i had my right turn signal on by mistake someone waiting to make a right turn onto the roadway could be thinking i was about to make a right turn off the road. i've contacted toyota about changing to a louder flasher, but they do not have one. they were not able to help me at all. yes, the turn signal indicator lights work on the dash, but they are not in my field of view when i'm looking at the road and looking at them is an unnecessary distraction. i think audible turn signal indicators should be on all cars and the sound level should be adequate for all drivers who can hear. preferably the sound level would be manually adjustable or automatically adjustable according to the car speed. *tr | |||
| 11/10/2008 | 31000 | 1 | |
| Toyota highlander 2005 4cyl. the heater control will only blow extremely hot air that makes the vents almost to hot to even touch. no events led up to this problem, though in researching online forums, other toyota highlander owners are having the same defect. i took it to my local toyota dealer and the service associate acknowledged this is a problem with this vehicle. the cost to repair is $899.00. this is excessive for a heater on a vehicle a little over three years old and a little over 30,000 miles. it appears this is a defective design and the wires are not welded properly. the center nut below the heater control knob loosens over time and the wires then break free from the contacts. *tr | |||
| 06/15/2008 | 40000 | 1 | |
| Toyota highlander, 2005 yr, defective ribbon electrical cable between heat/air control on dash and computer in car. heat on, hit a bump in the road and air conditioning comes on full blast or the reverse in the summer. other reports on internet indicate same problem with 2001 & 2002 year vehicles. comments are the electrical cable become hard and brittle with age and breaks or cross connects causing problem. dealer cost is $600 - $900 to correct -- replace whole unit -- although one comment is that new wire can be soldered. it is my opinion that consumers should not have to bear the cost of a manufacturer's defective part. *tr | |||
| 05/06/2008 | 21000 | 1 | 03/24/2005 |
| Tl*the contact owns a 2005 toyota highlander. while driving approximately 60 mph, the low tire pressure warning light illuminated on the instrument panel. the indicator remained illuminated until the mechanism was turned off. the failure occurred whenever the vehicle was driven on the highway. the contact pulled over to the side of the road and observed that the tire pressure was not low in any of the four tires. the vehicle was taken to an authorized dealer for diagnostic testing, but they could not determine the cause of the failure. the failure occurred on six separate occasions. recently, the vehicle was taken to an authorized dealer and they stated that the failure was related to the computerized system. the estimated repair cost would be $2,414.60. the vehicle has not been repaired. the failure mileage was 21,000 and current mileage was 23,000. updated 10/16/08.*lj updated 10/17/08.*jb | |||
| 01/21/2007 | 30000 | 1 | 03/29/2005 |
| Tl*- the contact owns a 2005 toyota highlander. the contact stated that the door locks on the vehicle did not lock when the vehicle is placed into gear. the only way that the doors lock was by manually locking them or pushing the power lock button. once the doors were locked they could not be opened by the pull of the door handle only by the power lock switch or manually. the contact was told by the dealer that it was only a programming issue and that they would program it for him, but he later found out that the vehicle did not have a door lock program feature. *ak updated 2/22/2007 - *nm | |||
| 01/06/2006 | 5 | 200 | 04/01/2005 |
| Dt*: the contact stated since purchase of the vehicle the dashboard panel was black during the day. shining a flash light on the dash is the only way the dashboard gauges can be seen. the gauges are not digital. the dealership determined the dashboard panel was not able to be read but this is how the vehicle was made. the dashboard worked properly at night.*ak updated 01/25/06. *jb | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 10/26/2004 | 540 | 1 | |
| After placing the key into the ignition the key will not turn. the vehicle was being towed. *ak | |||