Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| T-SB-0036-08 | 04/15/2008 | 10024893 | Some 2004-07 model year highlander or 2006-07 model year highlander hv vehicles may exhibit a condition where the headlight lens cover and/or headlight bulb is discolored. *nj | 06/05/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 08/15/2010 | 43000 | ||
| I am approaching 50,000 miles on the car. i just recently noticed that the headlight lens on both headlights has an opaque spot about one inch in diameter directly in front of the highbeam light bulb. toyota has recognized this problem since april 15, 2008 as evidenced by toyota technical service bulletin #t-sb-0036-08 dated april 15, 2008. when you google the bulletin it will become apparent that this problem exists for some 2004 to 2007 models, a span of three years. the bulletin will also show that toyota will replace both headlights if complained about during the 36,000 / 3 year warranty period. i am outside of the warranty period and in fear that it will cost me several hundred dollars to repair a design defect that toyota has been aware of for several years. from what i read from other posters toyota's attitude appears to be it is not our problem. | |||
| 12/11/2009 | 52991 | 1 | |
| 2005 toyota highlander hybrid. driving to work in a blizzard on 12/11/09 all dash board lights went on. dealership found that the sunroof housing failed causing $3,977.16 worth of damage. being out of warranty the dealer agreed to pay 2,000.00. toyota customer service another 1,500 and we paid 477.16. we picked up the car on 12/24/09. on 2/2/10 we returned it after noticing a burn spot on each of the plastic head light covers. the dealer found both highbeam bulbs melted,and suggested i had overused them causing the intense heat that did the damage. i am concerned it could be a result of delayed water damage showing up. our concerns with this car(which we purchased new in nov. of 2005)goes back to 9/7/06 when the cruise control did not slow the car going down hills. on 2/28/07 we had brake and wiper blade issues. on 4/20/07 the blades locked during a downpour on the 5 freeway. i had to pull over in a panic. on 7/12/07 the cargo clip had to be replaced. on 9/10/07 that parking brake did not hold properly and there was a rattle from the right rear. on 11/6/07 we complained of squeaky brakes. dealer tightened loose nuts and bolts on 4x4 assembly. on 4/1/08 the brakes were replaced @ 29,080 miles.on 10/22/08 the sound system failed and was replaced under warranty. next week we are having the 5th set of tires put on this vehicle which has only 53,000 miles on it. the set to be replaced has only about 15,000 miles on them. they have a 60,000 mile warranty. *tr | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 08/16/2007 | 1 | 08/21/2005 | |
| My driver side high beam headlight flashed burned my light ensemble on my 2005 toyota highlander. showed tech at toyota and claimed despite never seen a fire caused by headlamp that it did indeed burn plastic housing from flash burn out not covered by warranty.*jb | |||
| EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES | |||
| 07/12/2006 | 25063 | 2 | 03/01/2005 |
| Defective headlight lenses in july 2006, a 1-inch diameter opaque discoloration appeared in left front headlamp lens, directly in front of area closest to halogen bulb. besides impairing light output, i was fearful that defective area would eventually break or crack, allowing water to contact halogen bulb - causing it to explode when hot. (2005 toyota highlander was 18-months old at that time, with 25,263 miles.) toyota replaced same under warranty. now same lens defect / discoloration is occurring to right front headlamp plastic lens at 45,000 miles, and again fearful that lens failure will result in exploding halogen bulb. unsure it toyota will cover this second repair. headlamps and bulbs are original factory equipment. *jb | |||