Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 05/09/2011 | 110082 | ||
| I own 2005 toyota highlander on may 09,2011 i was getting on the free way and accelerated to merge into the freeway , i realized that the car was going full speed and that the gas pedal had gotten stuck. i was able to exit and press the brake with both feet, pushed in the emergency brake and pulled out the key. i don't know how i was able to stop the car and was lucky to find an exit that gave me more time to stop the car. the heater, air condition, radio and cd player all original stopped working one year ago. i had the car towed to the hayward toyota dealer and they kept it until may 11,2011.the manager from the services department called me to inform me that it was ready to be picked up and that i needed to pay them $120.00 for running the tests on the car. he stated that nothing was found and that i needed to pick the car up. i have two young children and i had a bad scare and could have ended in a terrible accident, until today i have nightmares of the indecent. i stated my concern to the manager that i did not feel safe driving the car with my children and loved ones. he said that i could trade it in. i informed him that i still pay the car and have a loan balance of $15,000.00 with the bank i am driving a rental car and have to pay $19.00 per day because the toyota service manager could not give me a renter car for less than $25.00 per day. i am a single mother with two children and can not afford a new car loan. i am requesting that toyota pays me the blue book value of of my car and take their car back. i do not feel safe driving my car and i am very concern of the safety of my family. i ask that you please take time to investigate my urgent matter. thank you very much blanca e. gonzalez | |||
| 02/23/2010 | 50000 | 1 | |
| I've owned a 2005 toyota highlander since new, once in a while this condition would occur, now it is all the time. it just turned over 80k miles. i have not been notified of any recalls, not even toyota no. 60f. when you are coming to a stop,at normal speeds,normal braking pedal pressure, just before the vehicle stops, it launches forward with your foot pressure on the brake pedal. when you apply more pressure as if there was an emergency, it is worse. my wife and i have learned to compensate by coasting then stopping. i emailed toyota.com about this twice, no answers. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 09/30/2009 | 35000 | 1 | |
| 1. traveling at about 45-55 miles per hour, gas pedal sticks. also, the dealer sold me the car with out a driver floor mat. since i purchased the car in 2007, i've noticed a gradual erosion of the floor mat beneath my right foot and just below the gas pedal. there is now a hole in the carpet and an indentation in the floor of the car. also, there is a small toggle type object jutting out from under the carpet just below the gas pedal 2. it occurs every time i drive the car. 3. nothing has been done to correct the failure. *tr | |||
| 01/07/2010 | 30000 | 1 | |
| 2005 toyota highlander, car will accelerate from a dead stop on its own. change transmission from park to drive and let off brake and car will accelerate without touching gas pedal fast enough to change gears and continue. have reached a speed of 30 mph before braking. the tachometer does not show that the engine is revving higher than a normal idle when in park changing into drive so it seems like an electronic problem, etc. issue is intermittent. the car has been to 2 dealers over the time it has been owned and we were told the issue could not be duplicated so nothing could be done. i called the same day this email was sent and was told the same thing by the local toyota dealership. well, the recalled gas pedals don't stick all the time so they are intermittent problems so where is the difference between their cars and ours! i have tried every contact number for toyota and cannot get anywhere!!!!!! *tr | |||
| 01/20/2010 | 60000 | 1 | |
| Going up hill on hwy 24 leaving geo into tn in rain at 55 mph and took foot of gas pedal it did not slow down. i drive a 2005 toyota highlander. *tr | |||