Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
06/01/2007105/24/2007
 2005 toyota highlander. consumer would like to receive recall information. *mc *tr
03/20/20064
 Product brand/model: garmin / street pilot i5 (navigation/gps): there is a single but serious safety issue. my i5 loses suction from the windshield daily without warning and/or consistent conditions (i.e. hot/cold/wet/dry/moving/still). there is no damage to the rubber suction cup and my car is new (2005 highlander) and clean. i told a neighbor about it (he is an engineer) he said the devises suction cup is too small relative to it's weight and thus gravity and leverage over power the vacuum of the suction over time (i.e. the suction cup is to small relative to the weight it must hold up). this creates a very dangerous traffic safety issue as the unit has fallen onto my lap several times in the midst of driving my car and can be a potentially dangerous distraction (it could just as easily fallen on the floor under my breaks as well). i have contacted the company through out their web site but have not received a response to date. the bigger issue is that i am sure thousands of people have this and prior models (i1 to i4) which will all have the same safety issue (why wait for a series of accidents to take action) help!*jb
05/24/20055000302/10/2005
 My daughter leased a 2005 4 cylinder, fwd toyota highlander in february 2005, and has put on about 5,000 miles. the car was leased in louisville, ky. a few days ago she was driving on the highway at about 65mph, and noticed that the gas peddle was stuck, and would not come up so as to reduce the speed. the first time this happened, she managed to reach down and pull the peddle assembly up, and deceleration occurred. the next day this situation repeated 2 more times, the last time being on the way to the dealer to have the vehicle repaired under warranty. the dealer fixed the assembly, and stated the assembly had come loose. while the repair seems to have been successful to date, and the dealer was very cooperative, i thought you folks should know about this defect and be alert to the possibility of more such failures. while my daughter was too shy or reticent to contact you, i thought it's ineveryone's best interest to avoid possible future fatalities. not everyone is as athletic or calm as my daughter in this type of situation. thank you for your attention to this matter.