Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/09/2011 | 100500 | ||
| On 11/9/2011, while driving on interstate 80 near auburn, ca., the rear window on my 2005 toyota highlander spontaneously exploded/shattered. i took it to a totyota dealer/bodyshop where they replaced the tempered glass at my expense ($468). they claimed they had never seen anything like it. two weeks later on 11/28/2011, while driving on interstate 80 near rocklin, ca., the right rear passenger door window spontaneously exploded/shattered sending chards of glass into the vehicle and out. the car is getting repaired at my expense ($408). toyota claims they know nothing about this type of problem. this is a safety hazard worthy of investigation. during the second incident, a passenger would have been severely injured had they been sitting next to the exploding glass. if the window had been the driver-side window, it would have caused a serious crash. as it was, the car behind me had to take evasive measures to avoid the flying glass. the fact that there has been 2 incidents within two weeks involving 2 separate oem glass suggests a possible defect. | |||
| 11/18/2011 | |||
| I have a 2005 toyota highlander and the sun visor on the driver side keeps falling out of its place and obstracting views . i took it to the dealer and they want more than $400.00 to fix it. the visor falling down is dangerous and distracting. in my hable opinion toyota has to recall this defective product. | |||
| 02/27/2011 | 73000 | ||
| 02/28/11, i own a 2005 toyota highlander and the sun visor (with lighted mirror) on the driver's side will not stay up. when i drive it causes a visibility issue. this definitely creates a dangerous driving condition on the road because part of the visibility is blocked. i cannot believe that my car is barely 6 years and i am already having issues. i have never had these kinds of problems with other vehicles. | |||
| 11/01/2010 | 130000 | ||
| Driver's side sun visor keeps coming down creating a safety hazard while driving in heavy traffic. | |||
| 05/13/2009 | 50000 | ||
| Tl- the contact owns a 2005 toyota highlander. the contact stated the read windows on the vehicle have been falling off track for the past 1 | |||
| 12/11/2009 | 52991 | 1 | |
| 2005 toyota highlander hybrid. driving to work in a blizzard on 12/11/09 all dash board lights went on. dealership found that the sunroof housing failed causing $3,977.16 worth of damage. being out of warranty the dealer agreed to pay 2,000.00. toyota customer service another 1,500 and we paid 477.16. we picked up the car on 12/24/09. on 2/2/10 we returned it after noticing a burn spot on each of the plastic head light covers. the dealer found both highbeam bulbs melted,and suggested i had overused them causing the intense heat that did the damage. i am concerned it could be a result of delayed water damage showing up. our concerns with this car(which we purchased new in nov. of 2005)goes back to 9/7/06 when the cruise control did not slow the car going down hills. on 2/28/07 we had brake and wiper blade issues. on 4/20/07 the blades locked during a downpour on the 5 freeway. i had to pull over in a panic. on 7/12/07 the cargo clip had to be replaced. on 9/10/07 that parking brake did not hold properly and there was a rattle from the right rear. on 11/6/07 we complained of squeaky brakes. dealer tightened loose nuts and bolts on 4x4 assembly. on 4/1/08 the brakes were replaced @ 29,080 miles.on 10/22/08 the sound system failed and was replaced under warranty. next week we are having the 5th set of tires put on this vehicle which has only 53,000 miles on it. the set to be replaced has only about 15,000 miles on them. they have a 60,000 mile warranty. *tr | |||
| 01/07/2010 | 75000 | 1 | |
| The driver's side sunvisor does not stay up in my 2005 toyota highlander. it flips down frequently blocking driver's view while driving and creates dangerous situations. i went online and discovered many many same complaints on message boards - only on driver's side. this needs to be looked into. *tw | |||
| 01/15/2009 | 80000 | 1 | |
| The driver's side sun visor on our 2005 highlander is failing to hold position for the second time. the dealer replaced the visor after the first failure but has not replaced the second failing visor. the visor falls to the full down position and blocks a significant share of the driver's field of vision. *tr | |||
| 10/24/2009 | 49800 | 1 | |
| Driver side visor is blocking the view of driver. the visor of my 2005 toyota highlander is malfunction which is result of flipping down all the time and blocking the view of driver, special during the night time or raining. this faulty is causing us of near accident situations. *tr | |||
| 01/16/2008 | 1 | ||
| The window control drops the window into the door and you cannot bring the window back up. this first occurred on january 2008, to my rear right window on my 2005 toyota highlander. i went to the dealership and they said it would cost $ 600.00. that was ridiculously overpriced, so i found a way to lift the window, and then i disconnected the power window controls to that window. without fail, the same thing happened to the rear left window of our car in january 2009. i have been all over the internet and found that it is a common occurrence with highlanders and camrys, but there is no recall from toyota for this common problem. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 01/12/2008 | 49500 | 1 | 07/14/2006 |
| Heat controller unit stopped working while driving. windows became frosted while driving because of lost temperature control. occurred while driving on freeway. *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 03/23/2007 | 9000 | 360 | 07/31/2005 |
| Purchased new toyota highlander 2005 model year in july 2005. vehicle was parked in driveway since. vehicle only has 23,000 miles. corrossion developed within 9 months of purchase in these areas: base of antenna, antenna mast, window frames, and aluminum or alloy wheels show bubbling in the surface that are increasing in size and diameter.**ak dealership and toyota were contacted to remedy problems with wheels without success. dealership repainted corroded windows. dealership and toyota claim corrosion is due to environment - i have had 2 other vehicles parked in the same location without visible signs of corrossion. i am concern that the continued expansion of the bubbles and corrossion on the wheels will create a safety hazard if it weakens the structural integrity of the whees. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 11/24/2007 | 26000 | 3 | 08/31/2005 |
| The driver's side windshield wiper has a nut which repeatedly comes loose. this causes the windshield wiper to become loose and cease to function. the dealer says that the mechanism was designed to come loose so as to avoid damage to the underlying motor. he said to just keep tightening the nut! in the 27,000 mile life of the vehicle, i have had to tighten it now a total of 3 times. the last time was 6 weeks ago during a snow storm. the inability to correct the problem constitutes a safety hazard due to a design flaw. *tr | |||