Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 09/11/2012 | 103000 | ||
| I was driving on double r boulevard in reno at about 35 mph when suddenly loss brakes. i had to push very hard on the brake pedal and the brake pedal stumped and the brake light came on. the emergency brake was not in use and the brake will for a few seconds and then not work. this happened repeatedly. i manage to park the car at a nearby smith's. my husband took the car to the reno toyota (dealer) , where they told us it was the master cylinder and that had to be replaced. the next day they told us the replacement didn't solved the problem and the booster had to be replaced, this problem sounds very familiar to the recall of toyota on 2004-2006 models but toyota won't assist us with the repairs. we are just thankful that were not on the freeway with our kids. this was a very scary situation when you realize there are no brakes to stop the car. i would like toyota to be responsible for the repairs of the defective parts ($1,750). *tr | |||
| 09/11/2012 | 103000 | ||
| I was driving on double r boulevard in reno at about 35 mph when suddlenly loss brakes. i had to push very hard on the brake pedal and the brake pedal stumpped and the brake light came on. the emergency brake was not in use and the brake will for a few seconds and then not work. this happened repeately. i manage to park the car at a nearby smith's. my husband took the car to the reno totyota (dealer) , where they told us it was the master cylinder and that had to be replaced. the next day they told us the replacement didn't solved the problem and the booster had to be replaced, this problem sounds very familiar to the recall of toyota on 2004-2006 models but toyota won't assist us with the repairs. we are just thankfull that were were not on the freeway with our kids. this was a very scary situation when you realize there are no brakes to stop the car. i would like toyota to be responsible for the repairs of the defective parts ($1,750). | |||
| 08/16/2012 | 73933 | ||
| Tl* the contact owns a 2007 toyota highlander. the contact stated that while driving 50 mph she engaged the brakes but the vehicle would not decelerate or stop. the contact then engaged the emergency brake and was able to stop the vehicle, which was then towed to the dealer for diagnosis. the contact was informed that the brake booster and the master cylinder would need to be repaired. in addition, there was a leak in the master cylinder. the manufacturer was notified and agreed that the failure was not normal wear. the vehicle had not been repaired. the failure and current mileages were 73,933. | |||
| 08/16/2012 | 73933 | ||
| Tl- the contact owns a 2007 toyota highlander. the contact stated that while driving 50 mph she engaged the brakes but the vehicle would not decelerate or stop. the contact then engaged the emergency brake and was able to stop the vehicle, which was then towed to the dealer for diagnosis. the contact was informed that the brake booster and the master cylinder would need to be repaired. in addition, there was a leak in the master cylinder. the manufacturer was notified and agreed that the failure was not normal wear. the vehicle had not been repaired. the failure and current mileages were 73,933. kmj | |||
| 08/16/2012 | 73933 | ||
| Tl- the contact owns a 2007 toyota highlander. the contact stated that while driving 50 mph she engaged the brake but the vehicle would not slow down or stop. the contact then engaged the emergency brake to slow thevehicle dow,. the vehicle was pulled to the side o the road and towed to a dealer for diagnosis. she was informed that the brake booster and the master cylinder would need to be repaired. the contact stated that the dealer had just inspected the vehicle but refused to acknowledge they missed the leak in the master cylinder. the manufacturer was notified and agreed that it was not normal wear. the vehicle had not been repaired. the failure and current mileages were 73,933. dt | |||
| SERVICE BRAKES, ELECTRIC | |||
| 05/21/2010 | 45600 | ||
| I purchased a 2007 toyota highlander, hybred in sep of 2009. i have noticed an interruption in engaging the brakes every time i press the brake peddle. toyota says this it a normal delay between the mechanical and abs engaging. i am a long time driver and this is very unsettling. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/05/2010 | 82000 | ||
| Tl*the contact owns a 2007 toyota highlander. the contact stated while driving approximately 25 mph, the vehicle began to jerk with slight hesitation. the vehicle was taken to an authorized dealer for diagnostic testing. the technician informed that the failure was related to the master cylinder. the vehicle remained at the dealer for one week to replace the master cylinder. there was a recall related to the defect on the model years 2004-2006 under nhtsa campaign id number 10v499000 (service brakes, hydraulic: foundation components: master cylinder). the manufacturer was made aware of the problem and was unable to provide assistance. the approximate failure mileage was 82,000. | |||
| 07/05/2010 | 82000 | ||
| Tl-the contact owns a 2007 toyota highlander. the contact stated while driving approximately 25 mph, the vehicle began to jerk with slight hesitation. the vehicle was taken to an authorized dealer for diagnosis. the technician informed the failure was related to the master cylinder. the vehicle remained at the dealer for a period of one week to replace the master cylinder. there was a recall related to the defect on the model years 2004-2006 under nhtsa campaign id number 10v499000 (service brakes, hydraulic: foundation components: master cylinder). the manufacturer was made aware of the problem and was unable to provide assistance. the approximate failure mileage was 82,000. js | |||
| 12/03/2010 | 73000 | ||
| Tl- the contact owns a 2007 toyota highlander. while driving the approximately 20 mph the brake light illuminated. the vehicle was taken to an independent mechanic where the technician stated he would need to bleed the brakes and an oil change was done. the brake light illuminated again after the repairs were made and the brake peddle had fallen to the floor . the vehicle was taken to the dealer where the contact is waiting for a diagnostic of the failure. the vehicle was not repaired. the manufacturer was contacted and stated they were unable to to assist and the contact would have to repair the vehicle at her own cost. the approximate failure mileage was 73,000. ds | |||
| 04/21/2010 | 27059 | ||
| Sudden loss of brakes on a 2007 toyota highlander. car rear ended a truck. driver broke right braking ankle. no skid marks. driver's head hit steering wheel even though air bag deployed. believe air bag only partially depolyed. | |||
| 03/11/2010 | 19700 | ||
| When new i had no difficulty with the brakes on my vehicle. they performed well, and i never felt anxiety that my brakes wouldn't be there when needed. but over the past year this has changed. at first i noticed the brake pedal felt soft, and was lower to the floor. i brought my car in to westbury (ny) toyota. they made some adjustments which appeared to correct the problem at that time. then, about two months ago, the brake pedal again began to feel soft. in addition, it would intermittently sink all the way to the floor while depressed. this would happen main;y while stopped at a traffic control device (stop sign or light), but occasionally also happened while using moderate breaking to control vehicle speed while driving down an incline. i brought the vehicle in to marietta (ga) toyota. they made some adjustments, which seemed to correct the problem. however, a few weeks later the brakes began again to exhibit the same symptoms. this became extremely alarming when, while driving down an incline, i was unable to fully stop before my vehicle traveled into the near lane of cross traffic. i again brought the vehicle to marietta toyota. they found nothing wrong, and told me the master cylinder is designed to release pressure while the pedal is held. i opened a ticket with toyota (#1003232005), but i am concerned they may say the brakes are working correctly, even though they clearly seem unsafe to me. | |||
| 01/01/2010 | 50000 | 1 | |
| Since the purchase of our 2007 toyota highlander hybrid we have had brake deceleration issues. the brakes seem to occasionally skip, then lurch forward as soon as the braking system initiates. while i have not gotten into any accident, i have become accustomed to braking early in preparation for stopping. it happens at low speeds (between 5-45mph) although that is when i'm most likely to come to a full stop. not sure what would happen at full highway speed. called the dealership and was told that this has not been reported to them, though they would take a look. after reading posts of identical braking issues, and with the acceleration issues in consideration i feel it best to file a complaint for the safety of my family. *tr | |||
| 03/14/2009 | 28000 | ||
| Tl*the contact owns a 2007 toyota highlander hybrid. he was informed that the rotors were rusting and the pads were worn due to the winter weather. the brake pads, rotors, and calipers had rust on them and they were stuck together due to the inclement weather. when engaging the brake pedal there was a pulsating and uneven feeling. the manufacturer was stated that they were waiting for a response from the dealer to see what the outcome would be. there were related recalls directly related to the failure for other year, make and model toyota's. the vehicle will be repaired; however, he doesn't know who will assume the repair cost. the contact is aware of the safety risk involved. the failure and current mileages were 28000. | |||