Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
01/01/201121000
 Toyota highlander 19 rims with toyo open country a20 tires are very unsafe. this tire/wheel combination was standard on 2008/09 limited and sport highlanders. my 2009 highlander would slip all over the place in winter driving. by far the worst winter vehicle i ever owned and i've owned plenty that were not all-wheel drive. luckily the traction control system is good and saved me from several accidents. toyota used very large 19 rims and performance tires on the vehicle. the tires were worn out after 18 months and 21,000 miles. why toyota thought big wheels and performance tires were important to an suv purchaser is beyond me. toyota also refuses to stand behind their safety defect (not to mention the tires only lasted 21,000 miles). i purchased 17 rims on my own and toyo provided credit for 2 of the 4 new open country ht tires and the suv is now much safer - it no longer feels like i am riding on roller skates!
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
02/02/20081
 I installed winter tires and wheels with oem tpms and was not able to reset the car to recognize these new sensors. i'm told that i have to have the dealer reset the system twice a year when i change wheels and tires or let the system read failure until i swap back the original wheels and tires. the car is a toyota highlander. i think the tpms is a great system but the manufactures need to update the cars software to allow the driver to update the system. the dealer charges 125.00 each time for this service. the law mandating tpms didn't intend to make this a cash cow for the dealership. *tr