Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 10V023000 | TOYOTA MOTOR NORTH AMERICA, INC. | V (Vehicle) | 1093000 | 03/16/2010 | MFR | TOYOTA MOTOR CORPORATION | 01/27/2010 | 01/28/2010 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2008-2010 highlander, model year 2009-2010 corolla, venza and matrix passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. this recall is an expansion of a campaign of 3.8 million other toyota vehicles announced in 2009 for the same issue (see 09v-388). | |||||||||||||||
| Consequence Summary | A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | Toyota will modify or replace the accelerator pedals on the subject vehicles. floor surface modifications are also being considered and will be included for any model for which it is deemed appropriate. initially, dealers will be instructed on how to reshape the accelerator pedal for the repair. as replacement parts with the same shape as the modified pedal become available, they will be made available to the dealers for the repair. customers who have had the pedal reshape remedy completed will have the opportunity to receive a new pedal if they desire, after replacement pedals become available. in addition, toyota will replace any toyota all-weather floor mat in a subject vehicle with a newly designed mat, free of charge. for those customers who have the previous design all-weather floor mat but do not need or want the newly designed all-weather floor mat, toyota will recover the previous design all-weather floor mat and reimburse its price. the safety recall began march 16, 2010. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Toyota recall no. 9lg/90l.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/30/2009 | 783 | ||
| Tl - the contact owns a 2009 toyota highlander. the contact was reversing from a parking space at 5 mph when the accelerator pedal became stuck and caused the vehicle to accelerate rapidly. the contact mentioned that she was unable to stop the vehicle and as a result, she crashed into a tree. a police report was not filed and no injuries were reported. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 783 and the current mileage was 22,000. kmj | |||
| 09/30/2009 | 783 | ||
| Tl - the contact owns a 2009 toyota highlander. the contact stated that while driving 5 mph while reversing out of a parking space, the vehicle accelerator pedal became stuck causing an increase on speed. the contact mentioned that she was unable to stop the vehicle as a result she impacted a tree. a police report was not file and no injuries were reported. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 783 and the current mileage was 22,000. pm | |||
| 10/15/2010 | 14100 | ||
| Tl-the contact owns a 2009 toyota highlander. the vehicle was repaired by an authorized dealer for the recall associated with nhtsa campaign id number 10v023000, vehicle speed control:accelerator pedal. upon receiving the vehicle he was driving approximately 22 mph when he removed his foot from the accelerator pedal but the vehicle did not stop accelerating. the vehicle was not taken to be examined for the cause of failure and was not repaired. the failure continues whenever he releases pressure from the accelerator pedal. the failure and current mileages were 14,100. sm. | |||
| 03/02/2010 | 2500 | ||
| Tl* the contact owns a 2009 toyota highlander. whenever the vehicle is sitting idle and the contact would attempt to accelerate, the two front wheels would begin to spin out without warning. the vehicle was not diagnosed by the dealer. the current and failure mileages were 2,500. | |||
| 12/18/2009 | 1000 | ||
| Tl*the contact owns a 2009 toyota highlander. the contact stated that on at least four occasions, the vehicle suddenly accelerated when the driver would depress the pedal gently after a stop. the vehicle also accelerated when the vehicle was shifted into reverse. the contact took the vehicle to the dealership but the dealer could not find what the cause for the failure was. he called the manufacturer and the representative instructed him to take the vehicle to the dealership. the vehicle had not been repaired at the time of the complaint. the current mileage was approximately 7,000. the failure mileage was approximately 1,000. | |||
| 10/21/2009 | 700 | ||
| Tl*the contact owns a 2009 toyota highlander. while driving 40 mph and removing her foot from the brake pedal the vehicle accelerated on its own. the contact applied normal pressure to the brake pedal when the vehicle slowed down and stopped. the failure is consistent and occurs daily. the dealer stated that they couldn't duplicate the problem or identify a failure where the accelerator pedal lost pressure while driving. the vehicle has not been repaired. the failure mileage was 700 and the current mileage was 3300. | |||
| 06/01/2009 | 4648 | 02/01/2009 | |
| I purchased a 2009 toyota highlander, in february 2009. on june 1, 2009, i was northeast of rockville, indiana on highway 47 in this toyota highlander. i approached a slow moving vehicle on a straight section of roadway and passed the vehicle. as i was passing i felt like the car was going faster than i was accelerating. when i pulled back into the right lane the car was going even faster and i realized that the car was accelerating on its own. luckily, i was still on a long straight section of the road and had some time. i first tried to brake but the car kept going even faster. i put the car in neutral and started braking and luckily found a place to pull off the road. i was completely shocked that the engine was racing uncontrollably. i looked down at the accelerator and nothing was pushing or touching it. i then turned off the car, put the car in | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 01/01/1901 | |||
| 2009 toyota highlander was involved in the floor mat recall. when vehicle was taken to dealer and consumer was told there was nothing they could do because the floor mats were not toyota floor mats. *kb the consumer stated at times the vehicle would not start. the dealer performed a diagnostic test and stated the battery was weak. *jb | |||
| 10/12/2009 | |||
| Tl*the contact owns a 2009 toyota highlander with mcneil weather tech floor mats with part number 44115-1-2-3. while driving 65 mph he attempted to accelerate to pass a vehicle and noticed that the floor mat became stuck behind the accelerator pedal causing the vehicle to continually accelerate. the contact was able to release the floor mat which allowed the pedal to release. the floor mat has not been confirmed as the cause of the failure by a dealer. there were no prior warnings. the failure mileage and vin were unavailable. | |||
| 10/24/2009 | 7000 | 1 | 07/01/2009 |
| Accelerator stuck all the way to floor on 2009 toyota highlander while vacationing in tennessee on i40. had to weave thru traffic to shoulder while traveling towards 100 mph, mashing full force to the floor all the time during incident. very frightening. car is presently returned to dealership, but no action has been taken & they can't find anything wrong. i am afraid to drive the vehicle now. this was a life threatening event, but i don't feel toyota is treating as such. i am trying to find some help as to what to do. it has only happened once, but there could have been serious consequences to both my husband and i and for other vehicles on the road. *tr the consumer has since traded the vehicle. updated 04/05/10*jb | |||