Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/15/2011 | 8000 | ||
| Tl* the contact owns a 2010 toyota highlander. the contact stated that the battery died prematurely. the dealer made two attempts to duplicate the failure by changing the battery. on the third occasion, the contact notified the manufacturer who advise that the vehicle needed to be driven at least 15 miles per day to prevent the battery from going dead because of the dessert-like climate in which the contact resided. the vehicle was not further repaired. the current mileage was 11,200 and the approximate failure mileage was 8,000. the vin was unavailable. | |||
| 06/15/2011 | 8000 | ||
| Tl- the contact owns a 2010 toyota highlander. the contact stated that the battery died prematurely. the dealer made two attempts to duplicate the failure by changing the battery. on the third occasion, the contact notified the manufacturer who advise that the vehicle needed to be driven at least 15 miles per day to prevent the battery from going dead because of the dessert-like climate in which the contact resided. the vehicle was not further repaired. the current mileage was 11,200 and the approximate failure mileage was 8,000. the vin was unavailable. kmj | |||
| 06/15/2011 | 8000 | ||
| Tl-the contact owns a 2010 toyota highlander. the contact stated the battery went dead prematurely and he was concerned about his safety since he lived in the desert. the contact stated if the vehicle went dead in the middle of the desert he and his elderly wife could die. the dealer made two attempts to duplicate the failure by changing the battery. on the third occasion the contact notified the manufacturer who stated the vehicle needed to be driven at least 15 miles per day to prevent the battery from going dead, due to the climate in the state where the contact resided. the current mileage was 11,200 and the approximate failure mileages were 8,000. the vin was unavailable. bw | |||
| 08/22/2010 | 8500 | ||
| I was driving my vehicle and it caught fire and completely burned up...it was a total loss | |||
| 12/24/2010 | 6000 | ||
| 2010 highlander 4wd: system check panel i indicating the rear door is open, when it's not. been to dealer 3 times. car has 6000 miles on it. the rear door open indicator effects door locking ability with key fob as well as continual chime indicating rear door is open in conjunction with turning dome light off and on. dealer thought it was rear door strike plate. adjusted accordingly. this was not the problem. 3rd visit to dealer still trying to pinpoint why this is happening so far no luck. electrical ? bad door sensor? faulty electrical door switch? this problem is very annoying and now times consuming 3 visits to the dealer and still no solution. rear door open indicator initially made to stop by rolling down driver side window at highway speed. indicator also made to go off when road turns to the left only. <- ? moisture causing short in rear door electrical switch? maybe. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 02/10/2010 | 1 | 02/05/2010 | |
| 2010 toyota highlander. s10 appropriate handling- letter from regarding toyota problems *tgw the consumer stated the vehicle was delivered to him and his wife during the sales suspension period of toyota vehicles without the accelerator recall work being completed. also, after owning the vehicle for five days, the vehicle would not start. the dealer stated the battery was defective and needed to be replaced. *jb | |||