Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| T-SB-0010-11 | 02/10/2011 | 10037962 | Ready | 06/08/2011 | |
| T-SB-0010-11 | 02/10/2011 | 10037962 | Toyota: when operating the front side window glass there may be a rattle or popping noise. the window may also be inoperative due to damaged window mounting tabs. 2008-2010 highlander. *rm | 06/08/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 08/27/2012 | 95000 | 1 | |
| Driving on i-5 monday am to work and due to the sun shining in my eyes put the visor down. later when the sun went behind some clouds i put the visor back up and i heard noise from the visor that appeared to be like plastic rubbing together. when i let go of the visor it dropped straight down in my line of sight and would not stay up or even forward close to the window. seems to be a dangerous problem as it is right in the line of sight and cannot be adjusted. i had to uninstall the visor and now i don't have any sunlight protection. the visor worked fine up to this point. no indication of a problem. have never replaced a visor before this. *tr | |||
| 07/02/2012 | 105000 | 1 | |
| The sun visor on my 2010 toyota highlander opened in front of my eyes blocking my vision for a few seconds. now the visor will not stay in the up position. i have to move it to the side to keep it from blocking my vision. *tr | |||
| 10/31/2009 | 1 | ||
| Immediately after purchasing our car, we noticed that the front windshield was defective. it has waves, causing vision distortion and headaches. we have contacted toyota and also had a toyota corp rep look at it, without us being present, and they simply deny this problem exists. we have compared it with other highlanders, and none have the same issue. the salespeople acknowledge a problem exists, but toyota will not fix it. *tr | |||
| VISIBILITY - WINDSHIELD | |||
| 12/22/2009 | 0 | 1 | |
| We have contacted toyota about our 2010 highlander & its defective windshield which, based on conversations we've had with repair shops and toyota employees, is likely caused by the plastic film pressed between the glass. this defect causes visual distortion and is incredibly distractive while driving and causes eye strain. i spoke to the salesman the other day who now says he believes it is a defect in all highlanders (we have not seen this defect in other highlanders ourselves). toyota corp, despite all of this, refuses to acknowledge the problem nor even meet with us. they simply state it is our imagination. whenever we discuss the matter with toyota's service department, they deny it exists. but employees of the dealership acknowledge the problem. *tr | |||
| VISIBILITY/WIPER | |||
| 03/10/2013 | 50000 | 1 | |
| The driver's side sun visor fell down while driving and now won't stay up. this almost caused an accident as my visibility was cut off. now i am unable to drive unless i somehow prop it up. this car is less than 3 years old and seems to be a problem for many highlanders. this is a serious safety issue. *tr | |||
| 03/10/2013 | 50000 | ||
| The driver's side sun visor fell down while driving and now won't stay up. this almost caused an accident as my visibility was cut off. now i am unable to drive unless i somehow prop it up. this car is less than 3 years old and seems to be a problem for many highlanders. this is a serious safety issue. | |||
| 02/16/2013 | 58000 | ||
| The driver side visor will not stay in position and falls down obstructing driver's view of the road. the vehicle is well maintained. based on an internet search, this appears to be an issue with other toyotas as well. | |||
| 01/30/2013 | 32000 | ||
| Driver side sun visor spring seems to be defective and the sun visor keeps falling down (does not stay in up position) blocking the visibility of the road. i called the dealer to verify if this was a recall issue and i was told that it is a common issue but not enough for a recall. the cost of replacing is an absurd!!! | |||
| 01/07/2013 | 38225 | 1 | |
| The spring in the visor no longer works it is falling down in the sightline of the driver. after looking on line this looks to be a common problem with toyota. *tr | |||
| 01/07/2013 | 38225 | ||
| The spring in the visor no longer works it is falling down in the sightline of the driver. after looking on line this looks to be a common problem with toyota. | |||
| 07/18/2012 | 43000 | 1 | |
| Drivers side sun visor drops down and will not stay in the up position obstructing my visibility. *tr | |||
| 07/18/2012 | 43000 | ||
| Drivers side sun visor drops down and will not stay in the up position obstructing my visibility. | |||
| 01/02/2012 | 30000 | ||
| When driving on freeway my visor was brought down and it hung well below its normal position. this obstructs my vision when driving. also, the visor does not return to its normal position when not in use. it hangs below its normal position by about two inches. | |||