Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| TSB-0104-11 | 08/23/2011 | 10041651 | Toyota: the rear lift glass hatch exhibits a possible condition whereby it fails close properly. *pe | 10/14/2011 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||||
| TSB-0104-11 | 08/23/2011 | 10041651 | Toyota: the rear lift glass hatch exhibits a possible condition whereby it fails close properly. *pe | 10/14/2011 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||||
| TSB-0104-11 | 08/23/2011 | 10041651 | Toyota: the rear lift glass hatch exhibits a possible condition whereby it fails close properly. *pe | 10/14/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 08/10/2012 | 15000 | ||
| Tl- the contact owns a 2011 toyota highlander. the contact stated that the hinges on the driver side of his hatchback was bent. the vehicle was taken to a dealer and was informed of technical service bulletin under nhtsa item number : 10041651 (structure:body:hatchback/liftgate:support device). the vehicle was not repaired. the failure and current mileage was 15,000. pmb | |||
| 08/10/2012 | 15000 | ||
| Tl- the contact owns a 2011 toyota highlander. the contact stated that the hinge on the driver side of his hatchback was bent. the vehicle was taken to a dealer and informed of technical service bulletin under nhtsa item number : 10041651. the contact felt like this should be a recall. the vehicle had not been repaired. the failure and current mileages were 15,000. dt | |||
| 07/12/2012 | 1 | ||
| Toyota has issued a tsb for warping hinges for the power rear hatch. the hatch eventually will not close properly or at all. this is mainly due to the motor putting too much pressure on the drivers side hinge. this is happening to all highlander right now with power open close features. even the ones with the new design hinges. toyota is also saying that they will not cover these hinges out of warranty. mine are being replaced right now. but the 2012 highlander rental i have right now has the same issue. and this one would not be included in the tsb since it has the new hinges. i am worried that down the road this hatch will open at high speeds on the highway or anywhere.. how would you know sometimes that the hatch did not close? i had to put a accident date above to file. there is no accident, i am trying to prevent one. *tr | |||
| 07/12/2012 | |||
| Toyota has issued a tsb for warping hinges for the power rear hatch. the hatch eventually will not close properly or at all. this is mainly due to the motor putting too much pressure on the drivers side hinge. this is happening to all highlander right now with power open close features. even the ones with the new design hinges. toyota is also saying that they will not cover these hinges out of warranty. mine are being replaced right now. but the 2012 highlander rental i have right now has the same issue. and this one would not be included in the tsb since it has the new hinges. i am worried that down the road this hatch will open at high speeds on the highway or anywhere.. how would you know sometimes that the hatch did not close? i had to put a accident date above to file. there is no accident, i am trying to prevent one. | |||