Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 06/29/2012 | 6200 | ||
| Tl* the contact owns a 2012 toyota highlander. the contact stated that while driving 40 mph, she attempted to brake but the vehicle accelerated rapidly instead. she attempted to apply the brake however the brake pedal had become very stiff. she had to apply extreme pressure to the brake and the vehicle stopped 15 feet later. she shifted into neutral and turned the vehicle off. the vehicle was taken to the dealer for diagnosis where the contact was informed that there was an idle up clutch defect, which occurred at low speeds and when the air conditioner was activated. the dealer would not repair the vehicle. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 6,200 and current mileage was 6,800. | |||
| 07/17/2012 | 4989 | 1 | |
| After pulling into a parking space, then braking, i backed up to realign the vehicle better. when i pulled in this time and brake, the vehicle did not stop. i continued to put my foot on the brake repeatedly, but the vehicle still did not stop. the engine then revved up and accelerated. at this same time the gear shift went into neutral and then back into drive. the vehicle finally came to a stop as it hit the building in front of me, causing damage to the building, and the front of my vehicle. i was able to back up the vehicle and park it in the parking space, with not problem braking it to stop this time. *tr | |||