Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 11/16/2012 | 8900 | ||
| Tl* the contact owns a 2012 toyota highlander. the contact stated that while entering the driveway, the vehicle erroneously accelerated and crashed into the house. the vehicle functioned normally while reversing but upon shifting back into drive, the vehicle again erroneously accelerated and crashed into the house. the vehicle was then placed into reverse and then came to a stop when it crashed into a curb, causing the axle to fracture. the driver did not suffer any injuries. the vehicle was destroyed. the vehicle was inspected by the manufacturer who stated that there was no evidence of a defect. the failure and current mileage was 8,900. | |||
| 11/16/2012 | 8900 | ||
| Tl- the contact owns a 2012 toyota highlander. the contact stated that while entering the driveway, the vehicle erroneously accelerated and crashed into the house. the vehicle functioned normally while reversing but upon shifting back into drive, the vehicle again erroneously accelerated and crashed into the house. the vehicle was then placed into reverse and then came to a stop when it crashed into a curb, causing the axle to fracture. the driver did not suffer any injuries. the vehicle was destroyed. the vehicle was inspected by the manufacturer who stated that there was no evidence of a defect. the failure and current mileage was 8,900. mah | |||
| 11/16/2012 | 8900 | ||
| Tl-the contact owns a 2012 toyota highlander. the contact stated that the vehicle suddenly accelerated while the driver pulled into the drive way. the vehicle proceeded to crash into the house. the driver place the gear into reverse vehicle preceded to accelerate onto the road. the gear was placed back into drive the vehicle proceeded to crashed into the house for a second time. the driver had to place gear back in reverse vehicle came to a stop when it crashed onto a curb and the axle broke. the manufacturer stated that the vehicle inspection did not give evidence of a manufacturer defect. the driver did not suffer any injuries. the vehicle was destroyed. the failure and current mileage was 8, 9000. li | |||
| 08/15/2012 | 7500 | 1 | |
| Light turned red. i attempted to stop. brake pedal was rock hard no response. two more attempts useless. i just continued across the intersection and there was no further event. this was the third event for this car. i refuse to drive it again. i am awaiting a resolution from toyota under a california lemon law dispute. *tr | |||
| 08/15/2012 | 7500 | ||
| Light turned red.i attempted to stop.brake pedal was rock hard no response. two more attempts useless.i just continued across the intersection and there was no further event. this was the third event for this car.irefuse to drive it again .i am awaiting a resolution from toyota under a california lemon law dispute | |||
| 08/13/2012 | 11500 | ||
| Tl* the contact owns a 2012 toyota highlander. the contact stated that while attempting to park with the brake pedal depressed, the vehicle suddenly accelerated and went over the curb. the contact applied the brake with both feet and shifted into park in order to bring the vehicle to a complete stop. the vehicle was taken to the dealer. the manufacturer was made aware of the failure who sent an engineer to inspect the vehicle. the vehicle was not repaired. the failure and current mileage was 11,500. | |||
| 08/13/2012 | 11500 | ||
| Tl-the contact owns a 2012 toyota highlander. the contact stated that while attempting to park with the brake pedal depressed, the vehicle suddenly accelerated and went over the curb. the contact applied the brake with both feet and shifted into park in order to bring the vehicle to a complete stop. the vehicle was taken to the dealer. the manufacturer was made aware of the failure who sent an engineer to inspect the vehicle. the vehicle was not repaired. the failure and current mileage was 11,500. pmb | |||
| 08/13/2012 | 11500 | ||
| Tl-the contact owns a 2012 toyota highlander. the contact stated the when attempting to park the vehicle with the brake depressed the vehicle suddenly accelerated and went over the curb. the contact had to apply both feet to the brake pedal to be able to bring the vehicle to complete stop, and was able to shift the gear into park, and was able to reverse the vehicle away from the curb. the vehicle was driven to the dealer. the manufacturer was made aware of the failure and advised that an engineer was going to inspect the vehicle. the vehicle was not repaired. the failure and current mileage was 11,500. li | |||
| 08/02/2012 | 5000 | ||
| The 2012 highlander speedometer consistently shows 3 miles over the actual speed, as compare to various highway speed monitors and commercial gps speed indicators. however, toyota dealer and headquarter said the speedometer is within performance specification. i believe this could be a safety issue as driver may not be sure of the actual speed of the vehicle. | |||
| 06/29/2012 | 6200 | ||
| Tl- the contact owns a 2012 toyota highlander. the contact stated that while driving 40 mph, she attempted to brake but the vehicle accelerated rapidly instead. she attempted to apply the brake however the brake pedal had become very stiff. she had to apply extreme pressure to the brake and the vehicle stopped 15 feet later. she shifted into neutral and turned the vehicle off. the vehicle was taken to the dealer for diagnosis where the contact was informed that there was an idle up clutch defect, which occurred at low speeds and when the air conditioner was activated. the dealer would not repair the vehicle. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 6,200 and current mileage was 6,800. kmj | |||
| 06/29/2012 | 6200 | ||
| Tl- the contact owns a 2012 toyota highlander. the contact stated that while driving 40 mph she attempted to brake and the vehicle had unintended acceleration. she attempted to apply the brake however the brake was very stiff. she had to apply a large amount of pressure to the brake and the vehicle stopped about 15 feet later. she shifted into neutral and turned the vehicle off. the vehicle was taken to the dealer for diagnosis and was informed there was an idle up clutch defect which happens at low speeds and when the air conditioner is on. the dealer would not repair the vehicle. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 6,200 and current mileage was 6,800. dt | |||
| 04/30/2012 | 1104 | ||
| While pulling into a parking stall in a private parking lot, my highlander suddenly accelerated and i had no brakes at all! my highlander went up over the curb which caused the vehicle to slow. i had brakes again and was able to apply the brake, coming to a safe stop. not before slashing my left front tire and bending my tire rim. thankfully no one was injured. | |||
| 04/27/2012 | 4000 | ||
| Tl* the contact owns a 2012 toyota highlander. the contact stated that while driving approximately 10 mph, there was an excessive vibration. the contact then engaged the brake pedal which was unresponsive. the engine rmps increased up to 3,000. the brake pedal was applied repeatedly and the gear was shifted into neutral and then back into drive. the vehicle began to unintendedly accelerate. the vehicle eventually came to a stop. the contact was able to resume driving to the destination at a reduced speed. the manufacturer was not notified of the unintended acceleration. the approximate failure mileage was 4,000. | |||
| 04/30/2012 | 1104 | ||
| While pulling into a parking stall in a private parking lot, my highlander suddenly accelerated and i had no brakes at all! my highlander went up over the curb which caused the vehicle to slow. i had brakes again and was able to apply the brake, coming to a safe stop. not before slashing my left front tire and bending my tire rim. thankfully no one was injured. | |||
| 04/27/2012 | 4000 | ||
| Tl-the contact owns a 2012 toyota highlander. the contact stated that while driving approximately 10 mph, there was an excessive vibration. the contact then engaged the brake pedal which was unresponsive. the engine rmps increased up to 3,000. the brake pedal was applied repeatedly and the gear was shifted into neutral and then back into drive. the vehicle began to unintendedly accelerate. the vehicle eventually came to a stop. the contact was able to resume driving to the destination at a reduced speed. the manufacturer was not notified of the unintended acceleration. the approximate failure mileage was 4,000. sm. | |||
| 04/30/2012 | 1104 | ||
| While pulling into a parking stall in a private parking lot, my highlander suddenly accelerated and i had no brakes at all! my highlander went up over the curb which caused the vehicle to slow. i had brakes again and was able to apply the brake, coming to a safe stop. not before slashing my left front tire and bending my tire rim. thankfully no one was injured. | |||
| 04/27/2012 | 4000 | ||
| Tl-the contact owns a 2012 toyota highlander. the contact stated that while driving approximately 10 mph, there was an excessive vibration. the contact then engaged the brake pedal which was unresponsive. the engine rmps increased up to 3,000. the brake pedal was applied repeatedly and the gear was shifted into neutral and then back into drive. the vehicle began to unintendedly accelerate. the vehicle eventually came to a stop. the contact was able to resume driving to the destination at a reduced speed. the manufacturer was not notified of the unintended acceleration. the approximate failure mileage was 4,000. sm. | |||
| 04/30/2012 | 1104 | ||
| While pulling into a parking stall in a private parking lot, my highlander suddenly accelerated and i had no brakes at all! my highlander went up over the curb which caused the vehicle to slow. i had brakes again and was able to apply the brake, coming to a safe stop. not before slashing my left front tire and bending my tire rim. thankfully no one was injured. | |||
| 04/27/2012 | 4000 | ||
| Tl-the contact owns a 2012 toyota highlander. while driving approximately 10 mph, there was an excessive vibration. the contact engaged the brake pedal which was nonresponsive. the rmps increased up to 3000. the brake pedal was applied repeatedly and the gear was shifted into neutral and then back into drive. the vehicle began to unintendedly accelerate. the vehicle eventually came to a stop. the contact was able to resume to the destination at a reduced speed. the manufacturer was not notified of the unintended acceleration. the approximate failure mileage was 4,000. js | |||