Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
TSB-0087-1206/13/201210045140Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe08/21/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
10/28/2011112000
 10/28/11 while driving approx 25-30 mph without applying the gas, the car began to accelerate unexpectedly i was able to get the car off the road braking was very difficult when the car was placed in park rpm revved to 4. my husband looked under the hood and the throttle was out a little and when he touched the area it snapped back. 10/29/11 driving at a low speed, approx 35-40 mph car began to accelerate unintentionally. i was able to get the car off the road with much difficulty and the car was again revving when placed in park. i lifted the hood and touched the area of the throttle. after waiting a few minutes the car started normally and i drove home cautiously. car taken to certified toyota garage for repairs. the check engine light was lit when taken and service was unable to find a problem and lubricated car and returned to us. 11/1/11 occurrence #3, i drove the car on the expressway without any problems then driving at approx 35 mph while driving around a curve, i could feel car accelerating unintentionally again. car was towed to dealership and service personal experienced car when started was revving without applying the gas. service found scratches in the cover for the cruise control and felt this caused the throttle to stick. hole was cut in the cover and car returned. 11/5/11 occurrence # 4, i was driving around a city circle at approx 25 mph the car again began to accelerate. i got off the road, car revved to a 5 when placed in park. car towed to dealership on flat bed. unintentional acceleration was experienced by the service department at the dealership again. car left for repairs.
04/21/2009
 Tl- the contact owns a 2003 toyota rav4. the contact stated the accelerator pedal became stuck intermittently while driving. the contact took the vehicle to the dealer and was told that all toyota vehicles accelerator pedals were sticking. the contact was also advised that accelerator pedal, engine control module and throttle body were defective. the failure mileage was unknown, but the current mileage was 165,000. rvk
04/21/2009
 Tl- the contact owns a 2003 toyota rav4. the contact stated the accelerator pedal gets stuck on the vehicle. the contact stated the failure happens randomly. the contact took the vehicle to the dealer and was told all toyota
04/15/2010801881
 I own a 2003 rav 4 purchased used two years ago this april 2010. the car has 80,188 miles the vin # is xxxxx my wife and i along with my 1 year old boy in the back seat (car seat) were driving into a parking lot of the local gym. when the car suddenly lunged forward almost causing her to run over a pedestrian. (i really mean run over, not just hit). i had a mechanic look at the car... he mentioned that this make and model are known for this issue... the engine control module (ecm) makes the car shift irregular in and out of 1st and 2nd gear ( my rav 4 is automatic). better said... when the car is put into drive the car actually starts moving in second gear... which makes it very sluggish.. when the driver presses the gas pedal to compensate, the car then unsuspectingly and suddenly downshifts into first gear causing the car to lunge forward out of control. this time we were very lucky that no one was injured but things could have easily been different... we haven't driven the car since. the repairs according to my mechanic can range from $1500 to $7000. changing the ecm may fix the issue but there now may be damage done to the transmission itself. we will not know till i have the ecm changed. *tr
01/23/20101070001
 Pulled up to an intersection on a highway where speed limit is 80 km/h. stopped. light goes green and i step on the gas only to have my vehicle lurch forward slowly and the car would jump in short spurts. i managed to pull off to the side as traffic came flying from behind. after a few minutes of sitting, i hit the gas again and got going like normal. parked the car for four hours and then headed back home. was making a turn at an intersection on the way home and problem happens again. can't get going and the car jumps like it's stuck between neutral and drive. i shift it into second gear and the problem goes away. i shift it back to drive with no problems. just as i drive up a hill close to my apartment, the problem happens again. this time i try shifting to both second and first gear but it makes no difference. i pull off to the side, shut off the car and wait five minutes. i start the car and it runs like normal. i make it back home and park the car on the street. it has been there ever since and i occasionally move it back and forth. with the research i have done, i have learned it is probably the ecm and it is a common problem among rav4's between 2001 and 2003. i refuse to drive it until it is fixed so as not to damage the transmission further. when the problem happened initially, it was dangerous because i was sitting in the middle of a speedy highway, unable to move. *tr
01/15/20101120001
 Acceleration increases while using brakes at low speeds. vehicle does not stop slow down when accelerator is not being applied. *tr
08/19/200937000
 Tl*the contact owns a 2003 toyota rav4. the driver was traveling in a parking lot at about 8 mph. the driver stated that she engaged the brakes and her vehicle immediately accelerated up to 35 mph. the driver stated that she crashed into a guard rail, into an embankment, and into an office building. she has mailed a letter to the dealer and she has also called them. the vin was not available. the failure mileage was 37,000.
02/13/20101259912
 I have a toyota rav4 2003. my car is running so weird and i am afraid that it will cause an accident and put my life at risk. i am driving on a freeway (65-70 mph
07/15/2009300001
 Driving on highway and had a runaway gas pedal acceleration of toyota rav4. the failure happened once and after braking and working with the cruise control lever, i was able to get it slowed down. i went from 70 mph to 87 mph in a split second as a result of the acceleration problem. i have called the local dealer and the dealer that we bought the toyota from and they are not offering concern or a solution. one dealer suggested we call the national headquarters of toyota, but after doing so, i had no way to leave a message. it was all preprogrammed to deal only with toyota's that were on the recall list. we don't feel real safe with our family car and felt the need to let someone know. we also want to let others beware of the problem with the 2003 model of toyota rav4. we now have a car that we do not trust is safe and nobody will do anything about it. *tr
09/09/20091250001
 The first thing i noticed was a hard shift into reverse. like a lurch. about 2 days later i noticed the shift from 2nd to 3rd was taking longer than it should. on about the 4th day, at a light when stopped, i hit the gas and didn't move. there was a notable hesitation and i nearly was rearended. finally on about the 5th day, i had the pedal to the floor and was crawling along the road basically. we turned around and parked it, and it has sat ever since, for about 6 months now. we can't afford to fix it and we only half own it. *tr
12/20/2009
 Tl*the contact owns a 2003 toyota rav-4. while driving at speeds of 20 mph and going uphill, the vehicle accelerated unintentionally. once at the top of the hill, the brakes were depressed and the vehicle was stopped. the driver experienced the same failure and when the brakes were extended to the floor the vehicle continued to accelerate to 50 mph with the driver's foot on brake pedal. the vehicle was taken to the dealer where the failure could not be duplicated. no repairs were made to the vehicle to date. the failure and current mileages were under 69,000. 3/12/2010 update*cw
09/23/200973000
 Tl*the contact owns a 2003 toyota rav4. while driving in reverse, the vehicle began to hesitate. the contact lightly engaged the brake pedal and the vehicle continued to hesitate. the contact also applied pressure to the brake pedal and the vehicle accelerated in reverse at a higher speed. the failure caused the contact to crash into a vehicle, a tree, and a pole which also caused the passenger side window to shatter. the shattered glass was lodged in the contact's nose and he was taken to the emergency room. the contact cannot confirm if the floor mats caused the failure to occur. the vehicle has not been inspected to determine if it was destroyed. the current and failure mileage were 73,000.
10/09/2003404109/02/2003
 2003 toyota rav4, 5sp, 4wd. throttle body whine between 2700 and 3000 rpm. the noise is so annoying that you either need to turn the stereo up loud or wear ear plugs. toyota states there is no fix for this problem. *la *ph
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
12/05/20071
 2003 toyota rav4. consumer states unexpected acceleration. *tgw the consumer stated as she was pulling into a parking space slowly, with her foot on the brake, the vehicle suddenly accelerated forward and hit a brick wall. the consumer was informed her vehicle was not included in the recall. no police report was taken. according to the mechanic, he believed the carpet became stuck under the pedal. *jb updated 06/02/10 *jb
VEHICLE SPEED CONTROL - CRUISE CONTROL
209/30/2002
 Consumer stated the vehicle that he purchased did not come equipped with cruise control, so the dealer offered to add it, it was soon discovered that the cruise control was faulty, when the cruise control is actuated to maintain a certain speed , in order to stay with the flow of traffic the vehicle accelerates 3-4 mph above the desired speed then drops back 3-4 mph below the desired speed, then slowly moves up to the desired speed, the second cruise control was installed and acted exactly as the first, in the end the consumer was informed that the universal cruise control was not compatible with the consumer's vehicle and if a unit became available the dealer would install the new unit.*jb