Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
07/20/2011800001
 Pushed switch for power rear tailgate window, window assembly broke and window fell down into door. upon examination, all components - regulator assembly and all connecting parts were severely corroded which led to failure. less than 12 months later, rear tailgate outside handle broke; again under examination the entire interior latch assembly was severely corroded which caused failure. this in my opinion is a design or assembly defect. water is not supposed to be leaking into the interior of the tailgate. from the extent of corrosion, this condition had been occurring for many years - most likely in my opinion immediately from the time that we acquired the vehicle new. the failure, while caused from a defect from the beginning of vehicle life, manifested itself after the vehicle warranty period and toyota is refusing to address. from some online research, i have found this to be a common problem. *tr
VISIBILITY - REAR WINDOW WIPER/WASHER
01/01/2009420001
 2006 sequoia at 42k started experiencing a problem related to rear window, rear defrost, and rear wiper failure. checked fuses associated with this issue and they are fine. when the car initially starts they appear to work and then fail a few seconds after it starts. the car is currently out of warranty so dealer would not be interested in helping resolve this. *tr
12/09/2008350001
 Vehicle rear window and rear wiper failure. began this activity at 10,000 miles, on an intermittent basis and each time in dealership service dept., they could not recreate the problem while still in the sign in area, so no record of complaint was entered on vehicle information. window and wiper last operated july 2008, at approximately 35000 miles; however, as this has been a very dry summer and fall, use of the equipment has not been required therefore the failure went undiscovered until approximately november 2008. at dealership, during oil change 12/13/08, attempts to address concern were meager at best. this has been an ongoing problem with this service department, and lack of documentation is toyota's only defense in refusing to fix this problem. they have determined that they have spent more than enough time on it for free and will not do anything else until i pay for it. the lack of documentation shows that they have a breakdown in their business practice and this issue is now unresolved. *tr