Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 00604 | 09/23/2004 | 10010039 | Tonneau cover foam wedge kit. for vehicles with under-the-rail bedliner, the tonneau cover kit may interfere with the tailgate bedliner. a foam wedge fit kit has been created to resolve this issue. *tt | 11/03/2004 | |
| STRUCTURE - BODY | |||||
| 00804 | 05/27/2004 | 10007652 | Front door window frame improvement. *tt | 07/07/2004 | |
| 1698 | 10/27/2000 | 02600 | 601600 | Water leak field-fix repair instructions. *yc *tt | 08/12/1998 |
| STRUCTURE - FRAME AND MEMBERS | |||||
| TC-11-013 | 03/28/2011 | 10038974 | Toyota service campaign: see document search button for owner letter. a service campaign to apply anti-corrosion materials for vehicles in cold states. 1996-2004 tacomas. *rm | 06/29/2011 | |
| TC-11-013 | 03/28/2011 | 10038974 | Ready | 06/29/2011 | |
| TC-10-056 | 12/22/2010 | 10037656 | Toyota service campaign: see document search button for owner letter. toyota is extending the date for corrosion resistance treatment. *rm | 06/01/2011 | |
| TC-10-056 | 12/22/2010 | 10037656 | Ready | 06/01/2011 | |
| TC-10-049 | 10/14/2010 | 10036742 | Toyota: limited service campaign-90 d deadline extension and owner renotification. frame corrosion-resistant compound(crc). *pe | 04/12/2011 | |
| TC-10-050 | 10/14/2010 | 10036743 | Toyota: see document search button for owner letter. limited service campaign (lsc). 90d deadline extension and owner renotification. frame corrosion resistant compound (crc). *pe | 04/12/2011 | |
| TC-10-036 | 07/15/2010 | 10034525 | Toyota: frame corrosion preventative compound. owners whose vehicles have not yet had lsc 90d repairs completed will be notify. affects only certain states:vt, ma and me. *pe | 11/29/2010 | |
| LSC-90D | 04/01/2009 | 10030357 | Toyota: a number of vehicles operating in severe cold climate areas with high road salt used exhibited excessive rust corrosion to the frame, causing perforation of the metal. the frames in this small number of vehicles may not have adequ | 09/23/2009 | |
| TCS-08-018 | 11/25/2008 | 10027968 | Toyota: warranty enhancement for frame rust perforation on model trucks in severe cold climate areas with high road salt use. csc letter was received. *pe | 02/24/2009 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| TC-10-056 | 12/22/2010 | 10037656 | Toyota service campaign: see document search button for owner letter. toyota is extending the date for corrosion resistance treatment. *rm | 06/01/2011 | |
| TC-10-056 | 12/22/2010 | 10037656 | Ready | 06/01/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/15/2010 | 81000 | ||
| Tl-the contact owns a 2004 toyota tacoma. she had the recall work performed on her vehicle for the structure frame. the dealer under coded the frame and now the under coding has turned into an oil base and drips on the garage floor. the contact stated there was property damage to the cement floor. the vehicle was taken back to the dealer and she was advised from the manufacture that they did not have a fix for the problem. the vehicle has not been repaired. she was unable to provide a vin. the failure mileage was 81,000 and the current mileage was 90,000. vwb | |||
| 04/01/2009 | 31000 | 1 | |
| We own a 2004 toyota tacoma. after receiving a letter from toyota about frame rust, we took our vehicle to the dealer for the requested inspection. the dealer told us that the frame has soft spots and that toyota recommended replacing the frame. we are seriously concerned about the safety of this vehicle given the fact that the structural integrity of the vehicle has been compromised. however, we question this kind of invasive repair. we want toyota to buy the truck back given the nature of this safety defect. toyota has a defined history of defective frames in the tacoma: they bought back many 1995-2000 tacomas for the same reason. since the 2001-2004 tacomas are experiencing the same defect -- a very serious one -- toyota needs to take responsibility and properly compensate owners like us by buying them back. we request that the nhtsa do what is necessary to require toyota to take responsibility in this matter by recalling all affected tacomas so these vehicles can be taken off the road before injury and death results. thank you for your attention to this very serious matter. *tr peter spangenberg | |||
| 06/24/2008 | 1 | ||
| I have a rust problem in the bed of my 2004 toyota tacoma and i have a 5 year warranty against manufacture defects that toyota will not honor and this is clearly a defect. *tr | |||
| 07/27/2005 | 1000 | 400 | 11/01/2003 |
| My 2004 toyota tacoma double cab prerunner v6 sr5 has 18,000miles and has had the following problem for a while. i did not notice it until about 2 months after i had purchased the vehicle. which tells me that the problem could be a progressive issue. the truck continues to show an increase in the problem. problem description: when driving the tacoma down the road the tacoma drives fine. but when approaching an intersection where the vehicle is brought to a complete stop is when the following occurs. the vehicle will shift to the rear and a jerk sound is heard and felt. when releasing the brake on the vehicle you will feel and hear another more intense jerk. when you press on the throttle pedal to move forward from an intersection the vehicle displays yet another jerk. all of these feels as if it is coming from the rear. i took the truck to the dealership for it's regular maintence and questioned the service advisor about this issue. i was told in a very i don't have time for you manner it's a tacoma it will always do that. i can't nor will i accept that answer. | |||
| STRUCTURE - BODY | |||
| 02/12/2013 | 78255 | ||
| Tl- the contact owns a 2004 toyota tacoma. the contact stated that he heard an abnormal noise from under the vehicle. the vehicle was taken to a mechanic for inspection where they advised that the frame was rusted and the cab mounts were corroded. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 78,255. kmj | |||
| 02/12/2013 | 78255 | ||
| Tl- the contact owns a 2004 toyota tacoma. the contact stated that he head noise under the vehicle. the vehicle was taken to a mechanic for inspection and they stated that the frame was rusted and th cab mounts were corroded. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 78,255. ap | |||
| 01/11/2006 | 45000 | ||
| Tl- the contact owns a 2004 toyota tacoma. the contact stated that there was rust on the frame of the vehicle. the vehicle was taken to the dealer for inspection where they confirmed that the vehicle exhibited a rust issue. the vehicle was not repaired. the manufacturer was notified but did not provide any assistance. the failure mileage was 45,000. kmj | |||
| 01/11/2006 | 45000 | ||
| Tl- the contact owns a 2004 toyota tacoma. the contact stated that he looked underneath the vehicle and noticed that there was rust. the vehicle was taken to the dealer for inspection and they stated that the vehicle had a rust issue. the vehicle was not repaired. the manufacturer was notified but did not provide any assistance. the failure mileage was 45,000. ap | |||
| 01/03/2013 | 112000 | ||
| Tl* the contact owns a 2004 toyota tacoma. the contact stated that the bottom of the frame became perforated due to severe rust. the vehicle was not taken to a mechanic and was not repaired. the manufacturer was contacted and informed the contact that the service campaign ended 12-12-12 and offered no further assistance. the failure mileage was 112,000. | |||
| 01/03/2013 | 112000 | ||
| Tl- the contact owns a 2004 toyota tacoma. the contact stated that the bottom of the frame became perforated due to severe rust. the vehicle was not taken to a mechanic and was not repaired. the manufacturer was contacted and informed the contact that the service campaign ended 12-12-12 and offered no further assistance. the failure mileage was 112,000. mah | |||
| 01/03/2013 | 112000 | ||
| Tl-the contact owns a 2004 toyota tacoma. the contact stated that the vehicle under body frame had holes due to severe corrosion. the vehicle failed the state inspection due to the frame corrosion. the manufacture advised that the frame repair ended on december twelve of two thousand twelve and they denied assistance with the repair. the vehicle was not repaired. the failure mileage was 112,000 and the approximate current mileage was not available. li | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/16/2013 | 136000 | ||
| Tl* the contact owns a 2004 toyota tacoma. the contact stated that the frame failed and detached from the vehicle due to rust and corrosion. the manufacturer was notified who offered no assistance. the vehicle was not repaired. the failure mileage was 136,000. | |||
| 12/27/2010 | 119000 | ||
| There was nothing that led up to this event. i was just driving down the highway and the bracket that attaches the front axel of my truck to the frame just snapped off. this is a relatively new vehicle and has not seen too rough a road! it is quite pampered and well maintained. this is obviously a defect due to the many complaints of the exact thing happening. i searched online and discovered that i am not alone in this event as it seems to be it occures quite frequently to (from what i hear), 2 wheel drive toyota tacoma's, that have installed a lift. i cannot imagine how many lives have been lost let alone how many accidents and injuries this has resulted in as you loose complete control of where the vehicle goes. and in some instances it also severs the brake line leaving the vehicle out of control with no brakes. i imagine that most crashes are not blamed on this due to the vehicle experiencing a large accident with impact to the front of the vehicle. and the bracket that holds the front axel to frame is mangeled. therefore, leaving one to believe that the accident caused the damage. when the fact is that the damage or defect if you will is what caused the accident which in turn damaged the vehicle, driver, passenger(s). not to mention that accidents often involve other vehicles as well. it seems to be more prevelant on the driver's side so that usually means that the vehicle travels into oncoming trafic! ie: head on collissions! how many survive a headon collission in a light duty truck? few i would imagine. well it almost became a reality for me as well as my passenger. we were just lucky that we live where we do and there was light traffic coming the opposite direction. i have heard that this happened to several others in the area and toyota tells them to go to rocky's offroad, to get it fixed. no offer of explanation or reason why but that it seems to happen alot?! doesn't that scream manufacturer defect! it's a | |||
| 04/15/2010 | 47500 | ||
| Tl. the contact owns a 2004 toyota tacoma. the contact state after receiving a recall regarding frame corrosion the contact took the vehicle to the dealer to have the frame inspected. the dealer did not find a problem with the frame. the dealer was unable to have the rust inhibitor spray process done at the dealer so the manufacturer informed the contact to take the vehicle to another dealer. the contact took the vehicle to the dealer and the dealer notice holes and corrosion on the frame. the dealer stated the vehicle is unsafe to drive and needs to have the frame replaced. the dealer has to rebuild the entire truck. the contact does not want the truck and wants the manufacturer to pay for the vehicle. the failure mileage was 47,500. jo | |||
| 07/04/2008 | 80 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). 2004 toyota tacoma [xxx] rusted rear step bumper,rusted inside out,no fault of owner toyota refuses to replace the bumper to date 02/2010 frame is slowly rusting out also/inspected by dealer/ok for now! *tr | |||
| 10/24/2009 | 1 | ||
| I own a 2004 toyota tacoma 4wd. i purchase it new. the frame is rotting out terribly and the muffler system has to be replaced due to excessive corrosion and rot flaking off of the muffler system. i am afraid to drive the tacoma on the highway due to safety issues. i live in massachusetts and i have been advised that toyota may recall this year and model for frame rot. i am facing a $500+ bill to replace the muffler system. please advise. *tr | |||
| 04/01/2009 | 31000 | 1 | |
| We own a 2004 toyota tacoma. after receiving a letter from toyota about frame rust, we took our vehicle to the dealer for the requested inspection. the dealer told us that the frame has soft spots and that toyota recommended replacing the frame. we are seriously concerned about the safety of this vehicle given the fact that the structural integrity of the vehicle has been compromised. however, we question this kind of invasive repair. we want toyota to buy the truck back given the nature of this safety defect. toyota has a defined history of defective frames in the tacoma: they bought back many 1995-2000 tacomas for the same reason. since the 2001-2004 tacomas are experiencing the same defect -- a very serious one -- toyota needs to take responsibility and properly compensate owners like us by buying them back. we request that the nhtsa do what is necessary to require toyota to take responsibility in this matter by recalling all affected tacomas so these vehicles can be taken off the road before injury and death results. thank you for your attention to this very serious matter. *tr peter spangenberg | |||
| 05/18/2005 | 1 | ||
| State farm mutual automobile claim #06-5795-637 regarding a rear end collision to a truck in which the frame was bent.*mr the repairman informed the consumer there was no need to repair the frame damage because it was within the manufacturer's specifications which was less than 5 millimeters. *jb | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 01/24/2013 | 120732 | 1 | |
| Frame: i had my tacoma in for work (the clutch would not return fully to the up position) and the dealer (tj toyota, potsdam, ny) said there were holes in the frame. there was one on the left side near there sway bar and two on the right side just in front of the passenger door. the dealer called toyota and toyota said the program for undercoating the frame ended in december and they would not do anything. i bought this truck in january 2011 from the dealer (tj toyota, potsdam ny) and they did not undercoat the frame before they sold the truck to me (with 77,500 mi). i am currently fighting with toyota and because my truck cant pass inspection (which expires today) i can not legally drive my truck to work and there for cant work because i am a mechanic and work out of my truck. *tr | |||
| 01/11/2013 | 112000 | 1 | |
| Nhtsa:action # 10027968 service bulletin #251424 report date nov.25,2008 - nhtsa # 10030357 [lsc]90d 2001-2004 tacoma frame corrosion - preventative compound] i purchased a 04 tacoma from prestige toyota,kingston,ny on 10/27/10.i asked the service manager about lsc 90d he stated that they did the inspection, but not the compound on 10/16/10.what the lsc 90d states is the frame is to be inspected and one of the following op. codes 8630jm or 8630jn corrosion-preventative compound applied. this would extend the warranty on the frame for 15 years. this vehicle was inspected 1/3/13 . it failed state inspection,i'm furious. when i contacted dealer and toyota they stated they could not do anything. that the program ended 12/31/12. listed in lsc 90d states that toyota has received reports that a small number 146,228 of 2001-2004 tacoma's operated in severe cold climate areas. 20 states listed with high road salt use exhibited excessive rust corrosion to the frame,causing perforation of the metal. well if your frame is perforated . wouldn't this be a major safety issue!!!! i never received any of the cover letters. i had the vehicle in for service on 8/30/11 @ prestige toyota again why wasn't the inspection done and corrosion-resistant compound applied. when lsc 90d was passed on 4/1/2011. my family and i where subjected to frame failure which could have resulted in death. i used to use this truck for business,now what do i use it for scrap metal? how do i service my customers and pickup material with out this truck.which im paying for until 11/14. please report to consumer affairs also and bbb. i believe the frame on your vehicle is the major structure of your vehicle which every thing is attached to. this vehicle was bought new in glens falls,ny. so it has always been in ny one of the 20 states listed on lsc 90d service bulletin. toyota received 25 million from dana corp. *tr | |||
| 12/03/2012 | 1 | ||
| 2004 toyota tacoma. consumer writes in regards to brake line rupture. *tgw the consumer stated the dealer would not replace the brake line under warranty, because the frame caused the brake line to rupture. toyota informed the consumer, a recall was issued in 2010, where the frame was supposed to be sprayed and treated. the consumer was informed the extended warranty had expired. *jb | |||
| 10/04/2012 | 1 | ||
| I just traded my harley davidson e-glide for a 2004 toyota tacoma. unfortunately i didn't know about the frame issues! the frame and everything is rusted beyond repair. i called my local toyota dealer and they said that the recall for the frame issues was over. in my opinion toyota should honor the recall as long as their product is out to the public! i love the truck but just don't want to drive because of the safety issues of how bad the frame and all components are! i would appreciate all the help i can get. *tr | |||
| 10/03/2012 | 147000 | 1 | |
| 2004 toyota tacoma with 147,000 miles failed state inspection and deemed unsafe to drive due to rusted and perforated frame. this frame was one bought by toyota from the dana corporation. toyota won a lawsuit over this poor quality frame, and has bought back all '95-'99 toyotas with this frame, and replaced frames on '00-'04 trucks. toyota is stating that our tacoma does not qualify for the extended warranty put out on these affected frames, as it was not undercoated as part of their prevention program. however, it has been documented that the undercoating was ineffective, and the frames continued to rust out and needed to be replaced. we feel strongly that toyota should offer the extended warranty to all trucks affected by this faulty constructed frame. toyota is reporting that they can do nothing further to help in this case, despite that it is an otherwise well equipped and strongly running truck, which has had ongoing and consistent routine maintenance. they are now indicating that a '04 tacoma with 147,000 is only valued at $500. *tr | |||
| 12/21/2006 | 14500 | 1 | 11/18/2003 |
| Heavy snows in colorado during december,2006 forced many vehicle drivers to drive in unusually heavy drifts. the rear skid plate on newer toyota tacoma 4x4 trucks can bend and peel away from the frame when the vehicle is driven in deep drifts in reverse. when the vehicle is then driven forward, the bent skid plate acts as a baffle against snow, causing the truck to swerve and become difficult to maneuver and control. the skid plate is poorly designed for deep snow driving. it is held onto the frame by two small bolts in the front and by nothing in the rear. the owner of the vehicle removed the bent skid plate and has informed toyota. the part is available. *jb | |||
| 08/30/2004 | 7000 | 1 | |
| While driving 45 mph passenger's side under body caught on fire. no injuries reported. as a result, the vehicle was considered a total loss. *ak | |||