Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 00503 | 08/04/2003 | 00503R | 10010553 | 2004 model year pre-delivery service (pds). all '04 models except prius. *tt | 12/01/2004 |
| NV00602 | 05/17/2002 | NV00602 | 10005617 | Some customers may experience rattles from the dash area - repair tips. revised. *tt | 03/08/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/01/2013 | 109400 | ||
| 3 years ago toyota sent us a noticed and called .. asking us to have our frame inspected due to frame failures and rust. we complied and had the undercoating and frame inspected for 3 years with the understanding that this would protect us if future frame problems were identified. this year 2012 we were told we didn;t need to have the frame inspected, however when we were replacing the brakes we noticed significant rust on the frame of the vehicle. we immediately called our dealer for a frame inspection and was told the frame had failed and that we shouldn't drive the vehicle. for safety reasons. i called the toyota hotline and received a claim number was told we were eligible for the a frame replacement because we had received the undercoating . they set up an appointment for the toyota rep to inspect the vehicle today march 8th.. the rep never showed up. we weren't provided with a rental vehicle and thus having trouble meeting our work commitments.. and they expect us to put our children back in a vehicle which we were told is unsafe to drive, i am very concerned about how many other toyota drivers are driving unsafe vehicles. | |||
| 03/01/2013 | |||
| According to records, csc-10037656-3257, toyota extended the corrosion-resistant treatment (crt) beyond 2010.the document reads additional 15 years. currently i visited a toyato dealer and they claimed toyota ended the aggreement dec. 2012. no notice was recieved of change. | |||
| 01/24/2013 | 120732 | ||
| Frame: i had my tacoma in for work (the clutch would not return fully to the up position) and the dealer (tj toyota, potsdam, ny) said there were holes in the frame. there was one on the left side near there sway bar and two on the right side just in front of the passenger door. the dealer called toyota and toyota said the program for undercoating the frame ended in december and they would not do anything. i bought this truck in january 2011 from the dealer (tj toyota, potsdam ny) and they did not undercoat the frame before they sold the truck to me (with 77,500 mi). i am currently fighting with toyota and because my truck cant pass inspection (which expires today) i can not legally drive my truck to work and there for cant work because i am a mechanic and work out of my truck. | |||
| 01/11/2013 | 112000 | ||
| Nhtsa:action # 10027968 service bulletin #251424 report date nov.25,2008 - nhtsa # 10030357 [lsc]90d 2001-2004 tacoma frame corrosion - preventative compound] i purchased a 04 tacoma from prestige toyota,kingston,ny on 10/27/10.i asked the service manager about lsc 90d he stated that they did the inspection, but not the compound on 10/16/10.what the lsc 90d states is the frame is to be inspected and one of the following op. codes 8630jm or 8630jn corrosion-preventative compound applied.this would extend the warranty on the frame for 15 years.this vehicle was inspected 1/3/13 .it failed state inspection,i'm furious.when i contacted dealer and toyota they stated they could not do anything. that the program ended 12/31/12.listed in lsc 90d states that toyota has received reports that a small number 146,228 of 2001-2004 tacoma's operated in severe cold climate areas.20 states listed with high road salt use exhibited excessive rust corrorsion to the frame,causing perforation of the metal.well if your frame is perforated .wouldnt this be a major safety issue!!!! i never received any of the cover letters. i had the vehicle in for service on 8/30/11 @ prestige toyota again why wasn't the inspection done and corrosion-resistant compound applied.when lsc 90d was passed on 4/1/2011. my family and i where subjected to frame failure which could have resulted in death.i used to use this truck for business,now what do i use it for scrap metal?how do i service my customers and pickup material with out this truck.which im paying for until 11/14.please report to consumer affairs also and bbb.i believe the frame on your vehicle is the major structure of your vehicle which every thing is attached to.this vehicle was bought new in glens falls,ny.so it has always been in ny one of the 20 states listed on lsc 90d service bulletin.toyota received 25 million from dana corp. | |||
| 03/12/2012 | 122000 | ||
| Gas tank shield corroding when notified by toyota about corrosion problems to the frame of the truck, i inspected the under neath of the truck myself and also noticed the gas tank shield had corroded away. when i went to the dealer to have the frame checked, i told them about the problem with the the gas tank shield and they told me that was not part of the recall.now a year later, i just received another recall for a different problem, excessive corrosion of the spare tire carrier plate. if the frames and spare tire carrier plates corrode due to high road salt use in cold climate states, why are the gas tank shields corroding ? this is a very dangerous safety issue, that needs to be addressed. | |||
| 10/03/2012 | 147000 | ||
| 2004 toyota tacoma with 147,000 miles failed state inspection and deemed unsafe to drive due to rusted and perforated frame. this frame was one bought by toyota from the dana corporation. toyota won a lawsuit over this poor quality frame, and has bought back all '95-'99 toyotas with this frame, and replaced frames on '00-'04 trucks. toyota is stating that our tacoma does not qualify for the extended warranty put out on these affected frames, as it was not undercoated as part of their prevention program. however, it has been documented that the undercoating was ineffective, and the frames continued to rust out and needed to be replaced. we feel strongly that toyota should offer the extended warranty to all trucks affected by this faulty constructed frame. toyota is reporting that they can do nothing further to help in this case, despite that it is an otherwise well equipped and strongly running truck, which has had ongoing and consistent routine maintence. they are now indicating that a '04 tacoma with 147,000 is only valued at $500. | |||
| 03/22/2011 | 78210 | ||
| Upon inspection from toyota ,from the dealer bert wolfe toyota in charleston, wv, the frame on my tacoma was failed. the result was perforations from rust. i had previously received a letter stating the there was a recall on my truck. the letter stated that it necessary to be inspected for frame corrosion, and that three possible outcomes would arise: 1) upon the passing of the corrosion test an anti-corrosion treatment would be applied and a replacement vehicle would be extended until the treatment was complete. 2) upon the failure of the test (meaning the frame had corrosion) the frame would be replaced, and a replacement vehicle would be rendered. 3) upon failure of the test toyota may repurchase my vehicle at a price of 150% of the kelly blue book value. none of these outcomes were instituted upon failure of my frame corrosion test. bert wolfe toyota failed the frame, stated they would replace the frame , but it would take six months. they placed me back in my truck which failed the test, without a temporary replacement. my complaint is that a) my truck will never be the equivalent, all of the parts that will be taken off and/or replaced and then reinstalled on the new frame, causes for safety concerns. there is a high probability that something will be overlooked in the process of reinstallation. b) that the parts that connect to the frame or located in it's vicinity will corrode eventually causing safety concerns. c) my vehicle failed a test in which the frame is considered unsafe, and i was sent off in that same vehicle without a provisional replacement. | |||
| 03/13/2010 | 1 | ||
| 2004 toyota tacoma. consumer writes to share that he was in a serious accident and praises toyota for how this vehicle held up. *tgw the consumer stated he was making a left turn, when another motorist ran a light and hit him on the passenger side. the impact caused his vehicle to flip in the air while doing a 180 degree turn. he then landed on the drivers side, then rolled back on all four tires. there was no damage to the roof of the vehicle . the consumer only had a small scratch where the seat belt held him in place. | |||