Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/20/2011 | |||
| After purchasing the vehicle, in sept 2011, i had my truck for only a few weeks and i was driving and hit a small bump and heard as well as felt a loud thump coming from the steering column area, i also noticed my bed was moving a little as well. i brought the truck into the dealership as soon as i heard the issue, but the dealership said they didnt hear or feel anything. now when i hit any bump (big/small) i can literally see the bed on my truck move in my side mirrors, the issues are progressing and my truck is still under warranty and i want these issues fixed asap, esp since its still under warranty . extremely harsh ride, and feeling unsafe to drive, needs to be fixed asap. | |||
| 01/16/2013 | 55000 | 1 | |
| At my state inspection i was told the front ball joints were very bad. i contacted the dealer and was told they were not under warranty, they would cost $800.00 to repair and they had not experienced this failure before at such low mileage. this year i took my truck in for inspection to find the rear leaf springs on both sides were broken. when i contacted the dealer i was again told it was not a warranty issue and they had not experienced it before. i asked to have the contact information for the toyota district representative, but was told they did not give that information out. i sent a complaint via email to toyota corporate and at this point have received not response. the local repair shops tell me they have repaired many of these trucks for these problems. the internet is awash with complaints regarding broken springs. i was lucky, i discovered the problem before the spring piece reached my rear tire. i believe this is a potentially very serious safety issue that the company is taking no responsibility to resolve. *tr | |||
| 01/16/2013 | 55000 | ||
| At my state inspection i was told the front ball joints were very bad. i contacted the dealer and was told they were not under warranty, they would cost $800.00 to repair and they had not experienced this failure before at such low mileage. this year i took my truck in for inspection to find the rear leaf springs on both sides were broken. when i contacted the dealer i was again told it was not a warranty issue and they had not experienced it before. i asked to have the contact information for the toyota district representative, but was told they did not give that information out. i sent a complaint via email to toyota corporate and at this point have received not response. the local repair shops tell me they have repaired many of these trucks for these problems. the internet is awash with complaints regarding broken springs. i was lucky, i discovered the problem before the spring piece reached my rear tire. i believe this is a potentially very serious safety issue that the company is taking no responsibility to resolve. | |||
| 06/19/2012 | 67775 | ||
| Found a broken leaf on the rear suspension on the left hand side, it was the middle leaf not the main leaf. must have happened in the last 2700 miles. was under the truck at 65,000 and all was good. i do not load this truck, it can't take it. it is basically a passenger car with a cargo box, and thats how i use it. called local dealer and was told there are no recalls or service letters. called a local spring shop and when i gave them the make and model, they said they weren't surprised, they do a lot of single leafs on tacomas, and at a wide range of mileage. they have done replacements on vehicles from 18k-80k. | |||
| 03/16/2012 | 64750 | ||
| I began to drive my vehicle today and heard a strange clanking noise. i pulled over and upon inspection i found that one of the right rear leaf springs was broken. i have never had a load in the bed of the truck over 500lbs. i see that prior model year tacomas had a recall for this problem. the truck had the same part but the recall does not extend to 2009. | |||
| SUSPENSION - REAR | |||
| 05/28/2011 | 78700 | ||
| Tl*the contact owns a 2009 toyota tacoma. the contact heard a rattling noise while driving. the vehicle was taken to a local mechanic who inspected the vehicle and stated the failure was within the rear axle right leaf spring near the gas line which was corroded and had broke in half. the manufacturer stated the failure was not a recall for the 2009 tacoma and would not assist with the repair. the vehicle was not repaired. the failure and current miles were 78,700. | |||
| 05/28/2011 | 78700 | ||
| Tl-the contact owns a 2009 toyota tacoma. the contact stated he heard a rattling noise while driving. the vehicle was taken to the locate mechanic who inspected the vehicle and located the failure at the rear axle right leaf spring closes to the gas line corroded and broke in half. the manufacturer advised the failure was not recalled for the 2009 tacoma and would not assist with the repair. the vehicle has not been repaired. the failure and the current miles was 78,700. li | |||
| 06/07/2010 | 19000 | ||
| The rear springs started squeaking about 19,000 miles. when pulling a trailer vehicle sways badly. with 600 lbs of weight in bed, vehicle sits really low. | |||
| 04/27/2009 | 700 | 1 | |
| The truck bottoms out at about half the payload capacity of 1,295 pounds. a 652lb atv caused the truck to bottom out. there is a tsb out for 2005-2008 models and toyota claims it has remedied the problem but the same exact parts are still in use on the 2009 models. *tr | |||