Consumer Complaints

Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
10/09/201252000
 While driving in town, the steering wheel slid forward,almost into dash.checking telescopic lock,and tilt lever to see if secure. pulled back on steering wheel to out position,the steering colimn completely pulled apart and fell into my lap.
12/20/20104037
 This is a follow-up to odi numbers 10444039 & 10444967. after much work on my part, a toyota factory representative examined the vehicle in question on three separate occasions. the factory represenative was able to reproduce the occurence twice. the solution or guess at the time, was to replace the automatic transmission. this was done on 3/12/12. the problem still occurs. i have experienced and documented the occurrence over 150 times since december 2010. last contact with the toyota executive branch deemed the vehicle to be operating as designed. final outcome was made after finding another vehicle (just one) like mine in the state of virginia. that vehicle was taken out and driven by a factory representative. that vehicle also shuddered while breaking to and maintaing the speed of 20mph. final analysis/answer was that the computer had a problem with open and closed loops and a temperature involving 138 degree's. no further solutions were offered; vehicle operating as designed. as of this date the vehicle in question has less then 19,000 miles and the following work has been done in an attempt to rectify that occurence operating as designed; 1) front rotors ground twice 2) a new transmission was installed 3) new rotors were placed on the vehicle to replace the ground ones. two links that do work for anyone having problems are listed below: dave_zellers@toyota.com (customer retention 310-468-3948) jim_lentz@toyota.com (president & coo 310-468-4001)
12/20/20105058
 Correction to oid id#1044518 occurs while breaking and reaching 20mph...... several months after purchasing my new vehicle (purchased 8/2010) i started to notice a shudder through the floor board and steering column. the shudder occurred sporatically and always while braking and reaching the speed of 20mph. it reminded me of driving over the rumble strips cut along freeways and prior to toll boths. the sudder occurs on upgrades, downgrades, turns, and flat roadways. a toyota dealership has worked on the vehicle several times and been unable to locate the problem. i have been told that the dealership cannot reproduce the incident and that the vehicle is operating as designed. dave zellers (customer retention for toyota) assisted in my complaint and in the end refunded $890.00 as a sign of good faith (extended warranty price). toyota has ground the front disks on two separate service occasions stating they were not flat. they have cut more metal from the front disks than i have used with only 14,000 plus miles on the vehicle. the problem still exists. i now believe there is a fluid restriction in the transmission or a problem in the drive train. once the incident stopped when i placed the transmission into neutral. i have recorded the incidents and they have occurred at least 106 times and are still happening. toyota has more or less written my complaints off closing out my last complaint number filed at the customer service line. this vehicle is a 4 cylinder 2wheel drive.
12/20/20104037
 Several months after purchasing my new vehicle (purchased 8/2010) i started to notice a shudder through the floor board and steering column. the shudder occurred sporatically and always at 20mph. it reminded me of driving over the rumble strips cut along freeways and prior to toll boths. the sudder occurs on upgrades, downgrades, turns, and flat roadways. a toyota dealership has worked on the vehicle several times and been unable to locate the problem. i have been told that the dealership cannot reproduce the incident and that the vehicle is operating as designed. dave zellers (customer retention for toyota) assisted in my complaint and in the end refunded $890.00 as a sign of good faith (extended warranty price). toyota has ground the front disks on two separate service occasions stating they were not flat. they have cut more metal from the front disks than i have used with only 14,000 plus miles on the vehicle. the problem still exists. i now believe there is a fluid restriction in the transmission or a problem in the drive train. once the incident stopped when i placed the transmission into neutral. i have recorded the incidents and they have occurred at least 106 times and are still happening. toyota has more or less written my complaints off closing out my last complaint number filed at the customer service line. this vehicle is a 4 cylinder 2wheel drive.
06/26/20116300
 2010 toyota tacoma sr5 spontaneously accelerates when stopped. this has occurred twice since we bought the truck on 5-30-11. after the first incident (6-26) we reported it to the dealer and took the truck in for inspection. nothing was found. the dealer removed the driver's floor mat. after the second incident (6/29), we called the dealer and the dealer said they would contact toyota and call us back. as of 7-01-11, we have not heard back from the dealer. now at a stop, we put the truck in neutral to prevent an accident.
05/26/201119276
 I was driving approximately 30 mph with the driver's window down, when a running deer made contact with my driver's side mirror with it's head. the mirror was violently shut into it's folded-in position causing the mirror to shatter and project large and small pieces of very sharp glass across the dashboard and forward area of the cabin. damage that was done in the glass' path were cuts on my left hand, slice marks on the steering wheel cover, and puncture marks on the dashboard, passenger-side a-pillar, and passenger-side door panel. incorrect mirror material and/or proper backing material played parts in what could have been a catastrophic event if the debris field was directed towards the driver and/or passenger (if there was one). the mirror material was not safety glass or made from of a shatter-resistant material. the backing material surface contact area with the back of the mirror was only about 45% of the mirror's surface area.
04/22/201010000
 2010 tacoma crew cab with 10,000 miles, automatic transmission. when the vehicle is warm (driven) and stopped (at a light or stop sign), when the accelerator is pressed to begin driving again the transmission will not always engage immediately. there are times it takes two to three seconds for the transmission to
04/04/20106794
 Vehicle ignition faulty. after turning the vehicle off, it would not start, would not turn over, the steering wheel was locked in place. i fear that this issue, working sometimes, other times not working, can fail while i'm driving, leaving me to try to operate a vehicle without power and a locked steering column. i brought the truck to a local dealer, no problems were found, though the vehicle had to be towed to the dealership because it was disabled.

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