Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
EA12006TOYOTA MOTOR CORPORATION06/14/201202/12/2013Power Window Master Switch Fire12V491000
 On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657.
PE12002TOYOTA MOTOR CORPORATION02/06/201206/14/2012Power Window Master Switch Fire
 Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.
EA12006TOYOTA MOTOR CORPORATION06/14/2012Power Window Master Switch Fire
 Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/09/2013560001
 Vehicles emergency brake light and abs light continued to come on. vehicle was taken to the toyota dealer and we were told that the rear wiring harness and sensors had completed eroded and that until this problem was repaired the vehicle had no working abs system or traction stability control. we were advised that toyota is aware of the problem but has still not done a recall. this to me is definitely a safety issued that should be addressed. the dealer did state that the reason the wiring harness had eroded was because the actual harness is open on the bottom allowing moisture to get into the harness area. the cost for this repair is over $750. *tr
02/09/201356000
 Vehilces emergency brake light and abs light continued to come on. vehicle was taken to the toyota dealer and we were told that the rear wiring harness and sensors had completed eroded and that until this problem was repaired the vehicle had no working abs system or traction stability control. we were advised that toyota is aware of the problem but has still not done a recall. this to me is definitely a safety issued that should be addressed. the dealer did state that the reason the wiring harness had eroded was because the actual harness is open on the bottom allowing moisture to get into the harness area. the cost for this repair is over $750.
08/16/201157600
 My vehicle has intermittently exhibited a failure to accelerate once a day or once every other day for a couple of months. the check engine light would come on and the vehicle would not accelerate until the ignition is turned off and restarted. my mechanic told me the problem might be related to the throttle body which he replaced with no improvement in performance. he also told me that toyota has issued a tsb related to the fault recorded in the engine computer. p0121 is one of the codes mentioned in the tsb which was also the code recoded in my engine computer, however the tsb does not mention the failure to accelerate. i took my vehicle to the local toyota dealer for further diagnosis. they told me the engine wiring harness needed to be replaced as per the tsb and that the cost would not be covered by toyota because the vehicle has over 58000 miles on it and it was no longer under warranty. i was shocked that toyota would not cover this repair considering the potentially dangerous circumstance one could find themselves in when a vehicle cannot accelerate. to my dismay this repair cost me 1000 dollars and its hard to believe that a 2008 model vehicle would need to have the engine wiring harness replaced.
09/01/201164200
 We drive a 2008 yaris. because we got it used and the previous driver drove so much, its 3 year/36,000 mile warranty no longer applied, but we got an extended power train warranty. this year, the engine wiring harness broke, and we found out that toyota knew about the faulty harnesses. (the tsb on it mentions replacing it with an improved harness.) while toyota describes this as not being a safety issue, we feel otherwise, as the symptom is an immediate loss of power and inability to accelerate, which could be dangerous on the highway. needless to say, since this part is not being recalled, since in a dbw car, this is not part of the powertrain, ans hence, we are not under warranty, toyota required us to pay $1000 to fix this.
03/20/201145000
 The abs brake sensor connector on the rear wheels hubs is not sealed and allows water and road salts to corrode the electrical connection, whitch causes the abs system to be deactivated.the vehicle still has brakes but no abs brakes. when i took the car into toyota for diagnostics they siad that it has been a problem and that there was no perminate fix as of yet. they also said that it would be $600.00 per wheel to fix the problem and that it could happen again the next winter. it seems to me that if toyota knows about the problem they should be required to fix it.
03/01/201139500
 I was driving my yaris and attempted to pass another vehicle on a 4-lane road. i pressed on the accelerator pedal as i entered the left lane and nothing happened. the pedal went halfway down, but the engine did not respond. as i quickly tried to decide what to do as a car in the left lane behind me came up fast, the engine responded unexpectedly and i surged forward. the next time i depressed the pedal, it responded normally at the top of its travel. however, it happened again about 3 weeks later when i was stopped at a red light. the light changed and i pressed on the accelerator. again, no response. this happened on and off until last week when it started to become more common than the normal response. since i didn't want to pay toyota for an expensive fix only a few thousand miles after my warranty ran out, i resolved to get used to it. i adjusted my actions so i didn't expect an immediate response from the car until the pedal got part way down to the floor and, though i'm sure it affected my gas mileage, i could deal with it. then yesterday, as i pulled into my garage, the pedal response suddenly went back to normal and i almost went through the back of the garage. i bought this car (and one for my wife as well) because of toyota's reputation for reliability and its fuel economy. now i don't know what to expect. i have read that lexus owners have reported the same problem. this is annoying, reduces gas mileage, and could be very dangerous.
12/21/200930231
 12/21/09 - abs light and brake light came on. car difficult to brake and making sprung spring type noises. rear wheel sensor and wire harness had gone bad - replaced and went out again on 1/25/11. 6/8/10 car making funny whirling noises under hood. alternator went bad.