Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL
95E034000ROSTRA PRECISION CONTROLS E (Equipment)7908/01/1995MFRVOLKSWAGEN OF AMERICA, INC08/18/199509/01/1995
Defect SummaryWhen installed in the vehicles, a tie wrap is used to guide the cruise control cable in the engine compartment. some tie wraps have been installed with a large loop opening improperly guiding the cable which could prevent the throttle from returning to its full idle position.
Consequence SummaryThe engine speed may not return to idle increasing thepotential for a vehicle collision.
Corrective SummaryDealers will remove the cruise control tie wrap and install a newly designed guide.
NotesVehicle description:aftermarket cruise control units used on volkswagen jetta and golf vehicles.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact volkswagen at 1-800-822-8987. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL
030202/03/200310001091Installing new style switch for the throttle position sensor. *tt04/14/2003
980210/12/1998603136Information on cruise control, troubleshooting information, correction. *yc02/03/1999

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - LINKAGES
EA00028VOLKSWAGEN OF AMERICA, INC12/28/200001/29/2002FUEL TANK PUNCTURE02V026000
 It allege that the fuel tank and fuel fill pipe puncture from tire blow-out
PE00033VOLKSWAGEN OF AMERICA, INC08/10/200012/28/2000FUEL TANK PUNCTURE
 The office of defects investigation has received nine reports regarding punctured fuel tanks involving the jetta, passat and cabrio models.the reports indicate the fuel tank was punctured as a result of a blow-out of the right rear tire.this investigation has been opened to further study this issue.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
04/01/2001208/01/1995
 Master computer originally blown 4/15/00, mileage 93,000. repaired and replaced 5/00. blown again 4/01/01. 11 months and 17,000 miles later at 110,000. master computer timing mechanism controlling throttle section only went out and causing the car to react to late to throttle pressure or overthrottle. the car surges, hesitates to start and loses all power including steering if any other heavy electrical componets requiring additional amps such as a/c unit are engaged. april 1st car would refused to start, finally started and smelled of fuel. april 2nd car was taken to vw of concord ca. diagnosis, spark plugs and $80.00. april 3rd car driven and same problem. april 3rd-7th car parked unable to drive safely. april 7th or 8th dropped in the night drop for diagnosis on april 9th. car was in shop from april9-april24th. april 24th picked up car and $250.00 bill. diagnosis, fuel injector cleaning and throttle adjustment. april 25th car stalls 2 times in moving traffic. no warning lights, no sounds and no warning. car went dead and was completely silent and no steering and no braking. rolled to stop on highway and turning in traffic. no warning either time, just completely dead. owner called dealer and car was driven back to shop april 25th. april 22th-may2nd car in shop. may 3rd, dealer thought it was the fuel pressure regulator. may 4th, dealer called was not the fuel pressure regulator. may 5th dealer phoned, perhaps it is the master computer, yet again. may 6th confimed it is the master computer. may 7th-9th no call from dealer, car still in shop. may 9th, owner calls vw-america to find out about getting a possible extention on this warranty and was given reference number. vw-america was quite rude and non-informational and refused to speak of any possible defects in replacement parts. may 14th, called back vw-america, once again rude and all ownership information was still incorrect that was to be changed on 5/11/01. 5/15 car still at shop
01/24/2000101/01/2000
 Less than 48hours after i bought the car - it shut down on me in brooklyn- it would not start or turnover, so i returned it to the dealer by flatbed truck. the next day i was told to come and pick it up as there was nothing wrong with it. the vehicle was advertise as a certified pre-owned car - but i have been discovering many problems which should have been resolved before sale. the wheels were not aligned, the headlights were not aligned, the dual heated seats do not work, the engine squeaks a bit and the front windscreen has poor visability. and last night the speedometer and car temp needle both dropped to reading 0. we have asked the dealer for further info on the car since purchase and they have so far failed to provide and past history with the car.they have also failed to provide us with a manual for the car. *ak
01/24/2000212/01/1994
 Have appt to have vehicle fixed 2/22/00. dealer is where purchased, not repair dealership. no safety defect listed in the summary. *ak
05/25/1998109/05/1995
 The accelerator sticks wide open. a hard acceleration forces the throttle cable/bracket assembly to catch on the hose clamp leaving the throttle wide open.
08/17/1996111/24/1995
 Cruise control failed.
 Sometimes when you put the cruise control on, the car deacelerates and goes back to the orignal speed that was set . please describe . *ak
 The accelerator was stuck at 70mph while driving. please describe. tt