Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0511 | 07/21/2005 | 10016043 | Diagnostic trouble code (dtc) p0101 (16485) stored in dtc memory. *tt | 08/19/2005 | |
| 0502 | 01/14/2005 | 10012457 | Diagnostic trouble code (dtc) p1603 (18011) stored in dtc memory. *tt | 03/02/2005 | |
| 0401 | 06/03/2004 | 10008081 | Malfunction indicator lamp (mil) on with diagnostic trouble codes (dtc) p1347/17755 and p1340/17748 stored in memory. including various models volkswagen 2002-2003. *mj | 07/21/2004 | |
| 0412 | 05/19/2004 | 10007887 | Malfunction indicator light (mil) on, diagnostic trouble codes (dtcs) stored in diagnostic trouble code (dtc) memory. *mj | 07/14/2004 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| SAC-28F3/P1-REV | 08/01/2010 | 10036496 | Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a | 03/23/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SA-28F6 | 01/28/2011 | 10038591 | Ready | 06/22/2011 | |
| SA-28F6 | 01/28/2011 | 10038591 | Volkswagen service campaign: see document search button for owner letter. engine software may cause the vehicle to exceed emissions standards. *rm | 06/22/2011 | |
| TB-01-10-13 | 09/22/2010 | 10036492 | Volkswagen: update programming; engine runs rough on initial start at temperatures below-7%c (20%f). software update and new injectors. installing new injectors and engine control model update-programming (flashing) using software version | 03/23/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/24/2012 | 122642 | 1 | |
| Headlights dimming- to point where you can not tell they are on. engine light comes on despite all diagnostics stating all is ok with car. periodically fails to start-despite diagnostics that state starter, battery, drain altenator all good and functioning properly. car jumps easily with boost. *tr | |||
| 12/24/2012 | 122642 | ||
| Headlights dimming- to point where you can not tell they are on. engine light comes on despite all diagnostics stating all is ok with car. periodically fails to start-despite diagnostics that state starter, battery, drain altenator all good and functioning properly. car jumps easily with boost | |||
| 04/30/2012 | 118000 | 1 | |
| 2004 vw jetta gls tdi operating at 75mph on interstate on cruise control when the engine shutoff completely. the vehicle still had electrical power and engine would crank but would not start. i rolled the vehicle off to the side of the road and attempted to re-start the engine and it finally cranked and drove vehicle approximately 500 miles before experiencing similar issue. since that time vehicle has had same issue over 10 times. dealer has inspected vehicle three times and has not discovered issue. *tr | |||
| 04/30/2012 | 118000 | ||
| 2004 vw jetta gls tdi operating at 75mph on interstate on cruise control when the engine shutoff completely. the vehicle still had electrical power and engine would crank but would not start. i rolled the vehicle off to the side of the road and attempted to re-start the engine and it finally cranked and drove vehicle approximately 500 miles before experiencing similar issue. since that time vehicle has had same issue over 10 times. dealer has inspected vehicle three times and has not discovered issue. | |||
| 02/24/2012 | 90000 | ||
| Tl* the contact owns a 2004 volkswagen jetta. the contact stated that after starting the vehicle, the entire electrical system including the lighting and instrument panel failed to illuminate. the vehicle was taken to a private mechanic. the private mechanic confirmed that the ignition switch needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure and the current mileages were 90,000. | |||
| 02/24/2012 | 90000 | ||
| Tl- the contact owns a 2004 volkswagen jetta. the contact stated that after starting the vehicle, the entire electrical system including the lighting and instrument panel failed to illuminate. the vehicle was taken to a private mechanic. the private mechanic confirmed that the ignition switch needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure and the current mileages were 90,000. kmj | |||
| 02/24/2012 | 90000 | ||
| Tl- the contact owns a 2004 volkswagen jetta. the contact stated after starting the engine all electrical systems included lighting and instrumental panel failed to illuminate. the vehicle was taken to a private mechanic. the private mechanic confirmed the ignition switch needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 90,000. rds | |||
| 03/15/2009 | 60000 | ||
| Bought new in 2004. starting at 60k miles the check engine light would come-on saying miss fire on #1 cyl when its wet outside; raining or snow. spark plug and wire replaced regularly and checked within specs. the acceleration started to deteriorate and flat spot in the acceleration can be dangerous in driving conditions. 86k the orginal vw coil was replaced; #1 terminal was coroded. | |||
| 12/08/2009 | 108000 | 1 | |
| Electrical fire in ignition harness melted harness (including coils) which resulted in stall-out. ignition fuse to computer was disabled preventing re-start of automobile. *tr | |||
| 09/15/2008 | 1 | ||
| The latest incident with this 2004 vw jetta is one in which everything electric stops working. no a/c, not lights, no blinkers, no windows, no horn - and there is a smell of smoke in the car. this first happened in january/08 and the dealership said it was wiring. now it happened again! occurs just while driving along. car smells like smoke and everything stops working. i get the runaround from the dealer, vista vw in pompano beach, fl. they always seem to find something wrong with the car now that is not under warranty. please investigate this - there is something wrong with these jetta's! i have found 100's of complaints on consumer sites about this car. i am tired of paying my hard earned dollars to the dealer when this is an issue with the manufacturer of this car. i advised the dealer of this when i took it in in january; his response was, too bad, you do not qualify for the car lemon law since the car is out of warrant and purchased it in dec/05. please do something for us consumers that are tired of being manipulated and overcharged for issues that should be the responsibility of the auto manufacturer. please let me know if there is anyone other agency i can contact. i will not give up on this and hope you can assist me. thank you. *tr | |||
| 05/13/2005 | 15000 | 12/09/2004 | |
| Our 2004 vw jetta 1.8t has had numerous problems from a clicking/popping noise in the front end at approxmiately 10,000 miles, to the transmission locking up while operating vehicle. the clutch/disc went completely out at 15,000 miles. all the interior and exterior lights went out as my wife was driving in the dark on a non lit back road to work, transmission locked up between 3rd and 4th gears, transmission still slipping, back door locks do not un-lock when remote is activated, service department has re-torqued everything on vehicle but this has not made problems go away. since may 2005, the service department at local vw dealership has had my car fora total of 62 days for service and it is still not fixed. problems continue to mount and the dealership for the most part states that they cannot replicate the problem. the dealership replaced all the wheel bearings in the front of the vehicle and this did not stop the clicking/popping noise, they replaced the clutch disc this did not clear up the problem, the electrical problem could not be replicated per dealership, the engine continues to have a whistling noise, transmission continues to slip. the driver's side leather seat has the seams pooping loose and a part of the frame is pushing through the leather. trunk latch has been replaced 2 times. dealership states car is safe to operate, i beg to differ! | |||
| 08/31/2004 | 400 | 4 | 08/07/2004 |
| Dt: the caller had the vehicle's electrical system replaced 5 times. the windows/the alarm system/the lights/the gauges, and the dashboard lights failed. as the caller indicated everything electrical malfunctioned. the caller was able to drive vehicle to the dealer, and a few times he had to have it towed. dealer could never give him an answer why the vehicle was having these problems. the manufacturer said they could not help him for free, and since the problem included different components it did not fall under the lemon law. manufacturer said that if the caller got a loan on the vehicle it would be a different situation. *ak | |||
| 03/01/2004 | 1600 | 1 | 02/10/2004 |
| Engine control computer failed resulting in very hard to start or no start conditions. vehicle has been out of service for 2 weeks waiting on parts. vehicle only has 1600 miles on it. was suggested to by the dealer to drive the vehicle while waiting for parts.*ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 05/19/2007 | 19000 | 2 | 04/01/2006 |
| Fuses to the headlights melted to the fuse panel,causing the headlights and daytime running lights not to function properly. *tr | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 03/31/2007 | 40000 | 1 | 06/01/2004 |
| There was some noise coming from the engine, then the direction lights did not work, nor did the interior fan work. then i noticed smoke coming up from under the hood (engine hood). i pulled over and stop the car and turned off the engine. smoke continued to come out from the engine compartment. it was an electrical fire. the smell was awful. there were no flames to be seen. when i opened the hood there was lots of smoke. the dealership informed me today that the ignition got stuck in the on mode and this burnt out the starter. the fire was from the starter being in the on mode and burning itself out. the dealership has ordered the parts and will replace them. the car is still under warranty. *jb | |||
| 07/15/2005 | 22603 | 4 | 03/24/2004 |
| About a month and a half ago i started to notice that my 2004 jetta gl was starting to run a little rough. i brought it to the deal and had a test done on it to find out the my ignition coil was bad. after about 2 weeks the check engine like came on it the car and i called the dealer to have it looked at. again my ignition coil had gone bad. then yet another time a week and a half later the same issue. the ignition coil had gone bad. three days later after that incident i was driving and the check engine light came on. this was the forth time that i had the same problem. this time the dealer changed the wiring harness and said that that was the problem should be cured. all of the times that i picked up the car from the dealer i noticed that the idle it the car was still a little rough and needle for the tacometer was moving slightly. i am still weary to say that the car is fixed and fear something more exstensice is wrong with the car. the car is still under warranty and the parts were replaced but consumer satisfaction is low. | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 08/09/2004 | 1 | ||
| Owner was driving volkswagen for approximately 20 minutes and smelled a burning rubber odor. he started to notice whisks of smoke coming up from the center console area, around the gear shift. fire burned the right side of the center console, the center front of the dash, and the corner of the right front seat. *nm | |||
| 08/31/2004 | 400 | 4 | 08/07/2004 |
| Dt: the caller had the vehicle's electrical system replaced 5 times. the windows/the alarm system/the lights/the gauges, and the dashboard lights failed. as the caller indicated everything electrical malfunctioned. the caller was able to drive vehicle to the dealer, and a few times he had to have it towed. dealer could never give him an answer why the vehicle was having these problems. the manufacturer said they could not help him for free, and since the problem included different components it did not fall under the lemon law. manufacturer said that if the caller got a loan on the vehicle it would be a different situation. *ak | |||