Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 09/01/2009 | 75000 | 1 | |
| 1. seat belt becomes difficult to pull and lock. then fails. 2. back seat, center position seat, belt tensioner unit fails, cannot pull and fasten seat belt. 3. remove seat, replace belt tensioner unit. old part available. *tr | |||
| 11/10/2008 | 70120 | 1 | |
| Driver's side seatbelt latch broken. tried to buckle seat belt and a part in seatbelt latch mechanism broke off inside. seatbelt will not latch. *tr | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 01/21/2008 | 51250 | 1 | 07/31/2004 |
| My 2004 jetta has 51,000 miles and is only 3.5 years old. the air bag/ seat belt alert icon came on and i brought the car to new country vw in greenwich ct. i was told that the passenger seat belt latch failed and needed to be replaced. i was charged $140.00 for this visit and was told that the repair would cost $425.00. they stated that the part was on a nation wide backorder and they did not know when the part would be in the usa. the fact that there was no part available in the entire us indicates to me that there is a problem with this part. a critical safety component like safety belts should not fail after only 3.5 years and should be excluded from any limited warranty. also because of this parts failure i was told that the air bag system would not work properly, which is another safety issue. *cn | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 08/28/2006 | 46920 | 2 | |
| Dt*: the contact stated while traveling 35 mph, the driver side curtain airbag and the rear left passenger side curtain air bag deployed without warning, pushing the contact to the right side of the vehicle, and damaging the seat belt. a police report and photos were taken of the vehicle. the contact sustained a welt on the left hip from the airbag. the vehicle was driven to a residence. the service dealer was notified and the vehicle was taken to the dealer the next morning. the manufacturer was notified. | |||
| SEAT BELTS - REAR | |||
| 01/09/2008 | 38173 | 4 | 07/01/2004 |
| Tl*the contact owns a 2004 volkswagen jetta. the contact stated that her rear middle seat belt does not come out in order for it to be used. the vehicle has been to the dealer approximately four times with no resolution. the current mileage was 43,057 and failure mileage was 38,173. updated 07/15/08. *jb | |||