Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 09V110000 | NAVISTAR, INC | from 07/24/2000 to 12/19/2007 | V (Vehicle) | 48876 | 09/16/2010 | ODI | WORKHORSE CUSTOM CHASSIS | 04/03/2009 | 04/03/2009 | |||||||
| Defect Summary | Navistar is recalling certain model year my 2001-2008 workhorse w20, w21 and w22 chassis and certain model year 2009 through 2011 monaco rv admiral, arista, monarch, and riptide recreational vehicles equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. when combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. this can result in abnormal heat generation at the wheel end causing brake drag. the driver would normally have warning of the brake drag if undetected by the driver. | |||||||||||||||
| Consequence Summary | The temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Workhorse dealers will replace all four bosch brake caliper assemblies free of charge. the safety recall began on september 16, 2010. owners may contact workhorse at 1-877-246-7731. | |||||||||||||||
| Notes | Workhorse recall no. 50901-c and 51101-c.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 04V084000 | WORKHORSE CUSTOM CHASSIS | from 08/10/2000 to 06/29/2002 | V (Vehicle) | 10235 | 08/01/2004 | ODI | WORKHORSE CUSTOM CHASSIS | 02/18/2004 | 03/03/2004 | |||||||
| Defect Summary | On certain motorhome chassis equipped with bosch zops, the pads can drag on the rotor surface due to the pin slide. | |||||||||||||||
| Consequence Summary | A hang up or lock up may cause the calipers to over heat and not allow the driver to stop safely. this could cause overheating of the brake calipers which could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect, repair and replace according to the procedure developed by bosch (see campaign 03e064000). the recall began on august 1, 2004. owners should contact workhorse at 1-877-294-6773. | |||||||||||||||
| Notes | Workhorse recall no. 50401-c.customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V186000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V206000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V110000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V217000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V198000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V204000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V193000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | ||||||
| EA03003 | WORKHORSE CUSTOM CHASSIS | 04/09/2003 | 03/03/2004 | OVERHEATING FRONT AND REAR BRAKES | 04V019000 | |
| This investigation was derived from information gathered during pe02-046, bosch disc brake calipers.this investigation focused on the vehicle manufacturer, newmar.subject vehicles were those built with a hydraulic brake system incorporating the bosch zero offset pin slide (zops) calipers.odi'sconcern wasexcessive wheel end heat, possibly resulting in a wheel end fire.during the investigation, odi discovered two specific newmar vehicle models, those built on newmar chassis and those built on a workhorse chassis. as a result of the ageny's investigation into this matter, all newmarowners will be notified (04v-019) and the remedy will be applied to their vehicles. some newmar vehicles (1,795) built on the workhorse chassis are being recalled by workhorse (04v-084).this investigation is closed.further details are provided on pages 2, 3, and 4.copies of both safety recalls are attached. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 09/01/2010 | 14000 | ||
| Non-availability of parts, nhtsa recall # ea02035. i have tried to make an appt w/an authorized workhorse chassis service center. the two centers nearest me have had the caliper kits on order for the longest time. i feel that workhorse custom chassis is dragging their feet when supplying the service centers. | |||
| 02/25/2011 | 1 | ||
| 2002 damon intruder on a 2002 workhorse w22 chassis. consumer states defective calipers and seeks reimbursement for repairs *tgw the consumer stated the rotors, seals, pads and hoses also had to be replaced. the consumer believed the defective calipers caused damage to the other brake components. *jb | |||
| 09/01/2010 | 14000 | ||
| Non-availability of parts, nhtsa recall # ea02035. i have tried to make an appt w/an authorized workhorse chassis service center. the two centers nearest me have had the caliper kits on order for the longest time. i feel that workhorse custom chassis is dragging their feet when supplying the service centers. | |||
| 02/25/2011 | 1 | ||
| 2002 damon intruder on a 2002 workhorse w22 chassis. consumer states defective calipers and seeks reimbursement for repairs *tgw the consumer stated the rotors, seals, pads and hoses also had to be replaced. the consumer believed the defective calipers caused damage to the other brake components. *jb | |||
| 09/01/2010 | 14000 | ||
| Non-availability of parts, nhtsa recall # ea02035. i have tried to make an appt w/an authorized workhorse chassis service center. the two centers nearest me have had the caliper kits on order for the longest time. i feel that workhorse custom chassis is dragging their feet when supplying the service centers. | |||
| 02/25/2011 | 1 | ||
| 2002 damon intruder on a 2002 workhorse w22 chassis. consumer states defective calipers and seeks reimbursement for repairs *tgw the consumer stated the rotors, seals, pads and hoses also had to be replaced. the consumer believed the defective calipers caused damage to the other brake components. *jb | |||
| 09/01/2010 | 14000 | ||
| Non-availability of parts, nhtsa recall # ea02035. i have tried to make an appt w/an authorized workhorse chassis service center. the two centers nearest me have had the caliper kits on order for the longest time. i feel that workhorse custom chassis is dragging their feet when supplying the service centers. | |||
| 02/25/2011 | 1 | ||
| 2002 damon intruder on a 2002 workhorse w22 chassis. consumer states defective calipers and seeks reimbursement for repairs *tgw the consumer stated the rotors, seals, pads and hoses also had to be replaced. the consumer believed the defective calipers caused damage to the other brake components. *jb | |||
| 01/03/2011 | 2 | ||
| 2002 workhorse w22 chassis. consumer writes in regards to problems with workhorse brakes and requests reimbursement *tgw the consumer stated the first problem he encountered with the rv was the smell of burning brakes which was noticed in 2004 and the repairs were done during the bosch brake caliper recall. the next problem came in late 2007 when the consumer started experiencing brake failure and the abs light illuminated. the calipers, rotors and abs repairs were completed at a cost of $3700. the extended warranty covered roughly half the cost, but the consumer had to pay over $1800. the denial letter workhorse sent the consumer, stated the work that was performed in 2004 showed no issues in regards to workmanship or material defects *jb | |||
| 09/16/2010 | 1 | ||
| 2002 workhorse w22 chassis. consumer is seeking reimbursement for a towing bill due to problems with workhorse custom chassis *tgw the consumer stated the brakes failed to release while driving.*jb | |||
| 01/03/2011 | 2 | ||
| 2002 workhorse w22 chassis. consumer writes in regards to problems with workhorse brakes and requests reimbursement *tgw the consumer stated the first problem he encountered with the rv was the smell of burning brakes which was noticed in 2004 and the repairs were done during the bosch brake caliper recall. the next problem came in late 2007 when the consumer started experiencing brake failure and the abs light illuminated. the calipers, rotors and abs repairs were completed at a cost of $3700. the extended warranty covered roughly half the cost, but the consumer had to pay over $1800. the denial letter workhorse sent the consumer, stated the work that was performed in 2004 showed no issues in regards to workmanship or material defects *jb | |||
| 09/16/2010 | 1 | ||
| 2002 workhorse w22 chassis. consumer is seeking reimbursement for a towing bill due to problems with workhorse custom chassis *tgw the consumer stated the brakes failed to release while driving.*jb | |||
| 01/03/2011 | 2 | ||
| 2002 workhorse w22 chassis. consumer writes in regards to problems with workhorse brakes and requests reimbursement *tgw the consumer stated the first problem he encountered with the rv was the smell of burning brakes which was noticed in 2004 and the repairs were done during the bosch brake caliper recall. the next problem came in late 2007 when the consumer started experiencing brake failure and the abs light illuminated. the calipers, rotors and abs repairs were completed at a cost of $3700. the extended warranty covered roughly half the cost, but the consumer had to pay over $1800. the denial letter workhorse sent the consumer, stated the work that was performed in 2004 showed no issues in regards to workmanship or material defects *jb | |||
| 09/16/2010 | 1 | ||
| 2002 workhorse w22 chassis. consumer is seeking reimbursement for a towing bill due to problems with workhorse custom chassis *tgw the consumer stated the brakes failed to release while driving.*jb | |||
| 01/03/2011 | 2 | ||
| 2002 workhorse w22 chassis. consumer writes in regards to problems with workhorse brakes and requests reimbursement *tgw the consumer stated the first problem he encountered with the rv was the smell of burning brakes which was noticed in 2004 and the repairs were done during the bosch brake caliper recall. the next problem came in late 2007 when the consumer started experiencing brake failure and the abs light illuminated. the calipers, rotors and abs repairs were completed at a cost of $3700. the extended warranty covered roughly half the cost, but the consumer had to pay over $1800. the denial letter workhorse sent the consumer, stated the work that was performed in 2004 showed no issues in regards to workmanship or material defects *jb | |||
| 09/16/2010 | 1 | ||
| 2002 workhorse w22 chassis. consumer is seeking reimbursement for a towing bill due to problems with workhorse custom chassis *tgw the consumer stated the brakes failed to release while driving.*jb | |||
| 12/01/2010 | 2 | ||
| 2003 pace arrow motorhome on a 2002 workhorse w22 chassis. consumer is requesting reimbursement for brake caliper replacement since this was a recall issue for workhorse w22 chassis. *kb the consumer stated after the rv was purchased, the abs light illuminated and the brake pedal was soft. brake fluid leaked out and the wheel grease was extremely hot. the brake line also had to be replaced. *jb | |||
| 10/29/2010 | 40126 | ||
| Tl-the contact owns a 2002 bounder 36u rv equipped on a workhorse chassis w22. the vehicle was taken to the dealer and repaired under nhtsa campaign id number 09v110000 (service brakes, hydraulic). the technician informed that the front and rear rotors exhibited severe cracks in which both rotors were replaced at the expense of the owner. the contact stated that the recall remedy should include the replacement of the rotors. the failure mileage was 40,126. js | |||
| 10/28/2010 | 88000 | ||
| Tl-the contact owns a 2002 workhorse w22. while changing the calipers on the vehicle he noticed there was excessive grease within the master cylinder. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure but he was informed he would need to flush the entire braking system. the vehicle was not repaired. the failure and current mileages were 88,000. sm. | |||
| 11/01/2010 | 1 | ||
| 2002 workhorse w22 chassis. consumer writes regarding workhorse recall *tgw the consumer stated he has been unable to get the necessary repairs made to his rv. the consumer is seeking reimbursement for previous brake repairs. *jb | |||
| 10/05/2010 | 30840 | ||
| Tl- the contact owns a 2002 fleetwood arrow motor home with w22 chassis. he took the vehicle to the dealer for recall 04v084000 service brakes, hydraulic october 5, 2010. the dealer replaced the calipers also advised the rotors, and brakes needed to be replaced, but the brakes and rotors weren't covered under the recall. the contact stated the calipers caused the rotors and brake to fail therefore the manufacturer should pay for the repair. the manufacturer advised they will not pay for the rotors or brakes replacement. the current and the failure mileage were 30,840. li | |||
| 12/01/2004 | 2 | ||
| 2002 workhorse w22 chassis. consumer writes regarding brake failure *tgw the consumer stated he experienced brake failure in december 2004. the brakes were temporarily repaired, because according to the repair shop a recall was issued, however, the recall parts were not available. in december 2009 the consumer received a recall notice regarding the brakes. however, when he went to the dealer he was informed again the parts were not available. in july 2010, he experienced another brake failure. the consumer was then informed the parts wouldn't be available until december 2010. so therefore, another temporary brake repair was performed. the consumer stated while driving, he realized he had no brakes and had to pump them twice in order to stop. the abs light illuminated as well. the calipers and sensors needed to be replaced, the wheel seal was leaking, the rotors were destroyed and the calipers boots had melted. *jb | |||
| 10/25/2009 | 61000 | ||
| Tl- the owns a 2002 workhorse fleetwood south wind rv w22. the contact stated since the date of purchased the abs light remained illuminated. the rv was taken to the dealer advised abs light remaining on was not a failure and he shouldn't be concerned. and on october of 2009 while driving 35 mph the drivers side rear brake was smoking. the rv was taken to the dealer replaced the rear calipers, cylinder, rotors, and brake pads. the manufacturer was contacted they advised they will not reimburse, because recall 09v110000 service brakes, hydraulic wasn't official yet. the failure mileage was 60,000 and the current mileage was 61,000. li | |||
| 04/05/2006 | 8960 | ||
| Tl-the contact owns a 2002 fleetwood bounder with workhorse w22 chassis. while driving approximately 50-55 mph he engaged the brakes and he smelt the brakes burning. he shifted the vehicle down and pulled over and allowed the vehicle to cool off. he stated he had to do this several times before he reached his residence. the vehicle was taken to a local rv mechanic. the local mechanic replaced the entire brake assembly. he stated these repairs where done in 2006. he received a recall letter 09v110000, service brakes, hydraulic from the manufacture in 2009. the manufacture was refused to reimburse him because of the date of the repairs. he stated the manufacture advised him that they were not responsible for repairs before november 2007. the failure mileage was 8,960 and the current mileage was 10,525. vwb | |||
| 04/05/2006 | 8960 | ||
| Tl-the contact owns a 2002 fleetwood bounder with workhorse w22 chassis. while driving approximately 50-55 mph he engaged the brakes and he smelled the brakes burning. he shifted the vehicle down and pulled over and allowed the vehicle to cool off. he stated he had to do this several times before he reached his residence. the vehicle was taken to a local rv mechanic. he stated the local mechanic replaced the entire brake assembly. he stated these repairs where done in 2006. he received a recall letter 09v110000, service brakes, hydraulic from the manufacture in 2009. he stated the manufacture was refusing to reimburse him because of the date. he stated the manufacture advised him that they were not responsible for repairs before november 2007. the failure mileage was 8,960 and the current mileage was 10,525. vwb | |||
| 03/05/2010 | 1 | ||
| 2002 workhorse w22 custom chassis owner. consumer expresses discontent regarding workhorse only taking partial financial responsibility for faulty brake system repairs *tgw the consumer stated the abs illuminated and there was a vibration during braking. the rv was taken to a repair shop, where it was determined that both rotors and calipers had varying degrees of damage. three of the four rotors had several heat related stress cracks that ran completely through the faces and the remaining rotor had several related heat stress cracks. one of the caliper dust boots had been heated to the point of breaking apart and many other dust boots were extremely hard. the consumer stated his rv was a part of the recall. however, workhorse only took financial responsibility for the replacement of one rotor and one caliper; parts only. *jb | |||
| 06/03/2010 | 23358 | ||
| Tl-the contact owns a 2002 fleetwood pace arrow rv. the vehicle was equipped with a workhorse chassis w22. while the contact was driving approximately between 50-50 mph, pressure was applied to the brakes with a delay response. the vehicle was able to continue in operation. the failure occurred intermittent. the contact received a recall notification regarding the hydraulic brakes. the nhtsa campaign id number was 04v084000. the manufacturer had not provided a remedy for the recall defect at the time of the complaint. the vehicle had not been diagnosed or repaired for the brake malfunction. the contact had concern of the safety issue involved. the failure mileage was 23,358. js | |||
| 08/27/2007 | 18000 | ||
| Tl* the contact owns a 2002 workhorse w22 chassis rv. the contact stated he received notification of nhtsa recall campaign id number 04v084000 (service brakes, hydraulic) in december 2009, yet the dealer advised the parts needed to make the repairs were not yet available. the manufacturer stated they were redesigning the chassis and that was the delay in the recall remedy. the contact also advised the manufacturer that he had already had 5 different repair attempts to the brakes but to no avail. the manufacturer advised they would reimburse him for the repairs but have not. he has made several attempts to contact workhorse but to no avail. the contact was displeased with the fact that it has taken over a year for a safety recall defect to be addressed. the failure mileage was approximately 18,000 and the current mileage was approximately 40,000. | |||
| 06/04/2009 | 1 | ||
| 2002 workhorse w22 chassis rv. *dt the consumer stated the brakes on the rv locked up and is seeking reimbursement since a recall had been issued. | |||
| 05/20/2004 | 2 | ||
| 2002 holiday rambler. workhorse w22 chassis 2002. consumer states problems with the brakes. *tgw the calipers and rotors had to be replaced twice. workhorse stated they didn't have the proper parts to fix the problem. they paid for having the problem fixed the first time, but they refused to pay the second time. according to workhorse, they refused to pay, because the consumer experienced the problem while driving down a mountain. the consumer stated the calipers dragged which caused the rotors to heat up which resulted in them cracking. the cracked rotors caused the front of the rv to shimmy when going downhill. *jb | |||
| 03/31/2010 | 54000 | ||
| Faulty braking sysrem on workhorse rv chasis abs antilock system | |||
| 07/01/2007 | 15635 | 1 | |
| Multi-failures of the braking system on my 2002 workhorse w-22 chassis. all four calipers have been replaced as well as front wheel bearing and seals due to the extreme heat generated when the system failed. this occurred in july 1st 2007, july 23,2007 and feb. 4 2008, .when failures occurred the motor home was going slow enough so that a crash did not occur. a recall according to nhtsa 09v110000 has been set up but talking to workhorse technical and bosh it (the recall) has not finalized even though the fix is now known (may 2009 interm notice #2). below is one of the notes that i wrote to workhorse: on 3/11/2010 11:57:42 am, none wrote: my mh vin --xxxxxxx received a interm notice on the above brake campaign but when i went to my internet page my motorhome in the workhorse.com section i noticed that in the area for open campaigns it was not listed. can you explain why? email me or call me at xxxxxxxxxx. [xxx] and the reply from workhorse technical which states: on 3/11/2010 12:31:28 pm, workhorse support wrote: thank you very much for your question. the recall has not 'officially' been released. the letters that were sent were interim letters notifying owners of the potential problem. we are required to have 50% of the parts on the shelf before we can issue the official recall. we are working on adding a page to our website with notices and information. please continue to watch our website for the page to go live. along with this i called elie azzi director, product warranty bosch braking systems corporation 401 north bendix drive south bend, indiana 46628 phone: 574-237-3104 who informed me that bosch has not started to retool to make the needed parts because of some riff between workhorse and nhtsa. to all of this i am wondering if there is a recall and is there any reason to think that workhorse will live by it. if you need the written note from workhorse please send me a place to send it and i will comply. *tr | |||
| 09/30/2007 | 1 | ||
| Workhorse w22 chassis. 2002 fleetwood bounder. consumer expresses discontent with date of recall as his problems began one month prior. *tgw the consumer stated he did detect a burning odor on several occasions. the consumer was informed he needed new calipers, the abs and rear brakes were heavily burned, the rotors, pads and seals had worn out. also, the fluid in the lines and master cylinder were extremely dirty. *jb | |||
| 03/01/2005 | 30000 | 1 | |
| November 16, 2007 ea07016 was opened. i still (2/24/2010) can't use my vehicle as workhorse has not scheduled any repairs yet. why are you letting them get away with this. the problem is known and is a safety issue. *tr | |||
| 01/01/2010 | 0 | ||
| Tl*the contact owns a 2002 workhorse w22 chassis recreational vehicle. he stated he received a recall letter for his vehicle in april 2009 involving service brakes (see nhtsa action number: ea07016, nhtsa campaign id number: 09v110000: service brakes-hydraulic). the recall stated a remedy was currently not available and that owners will be notified by mail when parts are available and that owners should contact workhorse at 877-246-7731, however the manufacturer referred him to the nhtsa instead. workhorse stated that they were not sure when the parts would be available. the manufacturer of the part which is bosch zops was unable to provide any information regarding the availability of the part. there are no failures at the time. the current mileage was 31,000. updated 03/01/10 *bf | |||
| 10/05/2005 | 46000 | 1 | 11/08/2001 |
| Tl*the contact owns a 2002 holiday rambler. the vehicle was built on a workhorse chassis w22. the contact was driving approximately 60 mph on normal road conditions when the brake pedal traveled to the floor without resistance. pressure was applied, there were several attempts before the vehicle slowed down. the driver was able to drive to the side of the road with extreme caution. the engine was turned off and restarted 2 hours later. the vehicle was able to resume normal operation. nhtsa campaign id number 09v110000, service brakes, hydraulic is related to the failure; however, the part required for the repair was unavailable. the vehicle has not been driven at this time. there were concerns of the safety risks involved and the uncertainty of the availability of the part. the failure mileage was 46,000. the current mileage was 60,000. updated 03/01/10. *lj the consumer stated the brakes became excessively hot on the left front side and they froze up. updated 06/14/10.*jb | |||
| 04/30/2003 | 8406 | ||
| Tl* the contact owns a 2002 workhorse w22. the brake pedal would not release after application. also the brake system would intermittently over-heat. the vehicle was taken to an authorized dealer, and a spring on the brake pedal as installed. the repair did not remedy the failure. the caliper guide pin kit and guide pin boot kin were replaced. in 2006, while driving down the highway, he attempted to use the brakes and they were unresponsive. he allowed the vehicle to naturally decelerate. he went to another authorized dealer, and the front wheel seal, rear wheel seal, two calipers, two brake pad kits, an axle gasket, and two abs wheel sensors were replaced under warranty. also, grease zeroed also installed on the jack valve at another dealer under warranty . in 2008, while driving the brake failed again. he shifted a vehicle into a lower gear and used the emergency brake to stop. he then received a recall notice in april of 2009 (recall 09v110000) but received no remedy. he spoke with two representatives in december 2009,who told him that they had no way of knowing how to repair the issue. the current mileage was approximately 34,750. the failure mileage was 8,406. | |||
| 08/13/2008 | 36588 | 2 | 05/01/2008 |
| Tl*the contact owns a 2002 newmar mountain aire rv with a w22 workhorse chassis. while driving between 55 to 60 mph the contact began to smell the brake pads burning. the contact shut the engine off and examined the brakes. the dealer stated that the front passenger and both rear calipers were cracked and needed to be replaced. one year later; july 2009 while driving approximately 40 mph the contact smelled the brakes burning again and took the vehicle to a dealer. the dealer replaced all four brake calipers. the contact received a recall notice regarding brake calipers from workhorse. the contact stated that vehicle is unsafe. the current mileage was 45,000 and the failure mileage was 36,588. updated 01/12/10 *bf the front wheel oil seal, left front oil seal, brake pads, master cylinder, calipers and rotors were all replaced. the abs light illuminated as well. updated 01/15/10.*jb | |||
| 09/19/2009 | 35000 | 1 | |
| Incident in england: soft pedal & loss of braking, on imported american motorhome (rv). there are thousands of imported rvs here. my vehicle is a 2002 'trail lite 262' by r-vision on a workhorse chassis. it is used regularly & has 35,000 miles. a recent service noted the brake calipers were free to move, but suitable lubricant was applied as a precaution. two weeks ago, approaching a sharp double bend at 40 to 50 mph, the brake pedal went to the floor with no retarding action. i could not take the curve at that speed, and quickly put the auto gearbox into low, and steered off the road onto the grass, then a farm entrance. i was lucky - elsewhere that road has a drainage ditch alongside. it could have been serious. after stopping i realized there was a very strong burning smell from both rear brakes. i crawled along for half a mile and parked up. next morning the pedal feel had returned; it was obvious that overheating had boiled the fluid causing pressure loss. i phoned the specialist rv garage which services it. they told me in recent weeks they had 4 vehicles with the same fault, and replaced brake calipers in which the pistons were seizing or hanging. all were on the workhorse chassis, around 2002 -3 with similar usage and mileage. i am convinced this is a serious manufacturing defect affecting rvs in the uk. i note on your website workhorse have accepted this fault, stating that it affects the w22 chassis etc. the service mechanic here assures me the very same brakes are also fitted to the p22 chassis (which mine is). in the uk there has been no recall campaign or publicity about the fault. i am concerned there could be a serious accident, or even fatality. may i suggest you communicate the problem to our 'vehicle operating & safety agency' so they issue a warning or recall. also, can you advise me how to get the faulty brakes replaced by workhorse please.*tr | |||
| 08/17/2006 | 0 | ||
| Tl*the contact owns a 2002 w22 workhorse chassis trailer. there is an abnormal heat generation at the wheel end which caused the brakes to drag. the manufacturer was notified in reference to recall # 09v110000 (service brakes, hydraulic). he was advised that a remedy has not been developed; therefore, no repairs could be made. the failure and current mileages were not applicable. | |||
| 08/07/2009 | 15000 | 1 | 02/13/2003 |
| Tl*the contact owns a 2002 holiday rambler vacationer. the contact stated heat builds up in the brake system. the rv was taken to the dealer and the calipers and rotors were replaced. immediately after the repair he noticed that the transmission would not change gears and the speedometer was inoperative. he notified the dealer but was not provided with any assistance. the failure and current mileages were 15,000. consumer is updating information. 10/15/09 *nj the consumer also stated the abs light illuminated. the consumer stated after all the problems he experienced, he finally received a recall from workhorse. the consumer was informed due to the brakes overheating, they probably caused damage to the transmission. the calipers were bad and the abs fuses were hanging down and burned up. updated 10/16/09 updated 10/20/09 *cn updated 10/23/09.*jb | |||
| 10/15/2004 | 3 | ||
| Letter from consumer re recall for brake problems with workhorse chassis. *nj while on a trip, the brakes overheated. the rv was taken to the dealer and it was found that the entire braking system was defective. the consumer was informed the parts would not be available until november even though the issue was a recall. the brakes lights remained on after the pedal was release. the mechanic found an internal short in the multi-function switch. the hazard lights were not working. *jb | |||
| 06/16/2009 | 1 | ||
| 2002 winnebago adventurer 35-u had a brake problem. consumer wants to be reimbursed for the repairs (safety recall 50901-c). *nj the right front caliper locked up and the left rear caliper was dragging. 2002 workhorse w22 chassis. updated 09/14/09. *jb | |||
| 01/01/1901 | 1 | ||
| Consumer is seeking reimbursement for repairs after receiving safety recall 50901-c for workhorse rv. *nj prior to receiving the recall, the front brakes overheated. the rotors, calipers, inner seals, right rear speed sensor, hub seals and outer gasket were replaced. *jb | |||
| 07/10/2009 | 16500 | 1 | |
| Driver side rear brake fire on 2002 workhorse motor home chasis. fire was noted when stopping at campground entrance after traveling about 5 miles on level ground at 25 miles per hour from highway on side road. immediately hosed down brake assembly. motorhome was allowed to set for 3 days. drove motorhome afterwards with no problem. contacted manufacturer workhorse, they said the brake caliper was stuck and that it should not happen again and the vehicle is okay to drive. i am very concerned about driving the vehicle. *tr | |||
| 06/01/2009 | 32870 | 1 | 02/01/2002 |
| Tl*the contact owns a 2002 workhorse w22 motor home. the contact stated that the brakes failed during stop-and-go traffic. he also stated that the brakes were dragging. the brake pedal extended to the floor when it was depressed. the manufacturer stated that they would assist with the repairs and that the vehicle was included in nhtsa campaign id number 09v11000. the dealer stated that they needed approval directly from the manufacturer before making any repairs. the manufacturer could not be reached. the mileages were unknown. updated 8/10/09 *cn updated 08/13/09.*jb | |||
| 02/11/2009 | 1 | ||
| Workhorse safety recall 50901c. *nj the consumer stated the brakes were holding. the consumer took the rv to a mechanic and was told the abs sensors had melted and would have to be ordered. the consumer went back to have the sensors installed, but was told a third sensor was bad. the brakes needed a complete rebuild due to the damage caused by heat.*jb | |||
| 06/14/2009 | 7210 | 1 | |
| Tl*the contact owns a 2003 forest river windsong with a 2002 workhorse w22 chassis. while driving 55 mph, the front end of the vehicle vibrated constantly. the contact inspected the vehicle and noticed an odorous smoke coming from underneath. he poured water on the brake calipers to cool them down in order to return to his residence. he stated that the brakes seemed to have locked up, which caused the vibration. the vehicle has not been taken to the dealer and the manufacturer has not been notified. prior to the failure, the contact received an interim notice that alerted him to a possible defect with the brakes. the current and failure mileages were 7,210. updated 06/24/09. *lj updated 06/26/09.*jb | |||
| 04/11/2008 | 20000 | 1 | 08/14/2007 |
| Tl*the contact owns a 2002 winnebago adventurer rv, model 35u. the contact received a recall notice regarding the braking system on the vehicle. in october of 2008, the brakes failed and nearly caused a crash. the contact called the dealer and a lawyer and was advised to file a complaint with the attorney general in pennsylvania. the attorney general referred the contact to the attorney general in ohio. the dealer refused to repair the vehicle. the vehicle has been parked at a storage facility since october 10, 2008 and had to be towed. the cost to repair the vehicle was estimated between $3,000 and $5,000. prior to the failure, the dealer charged $795 for a system check. while driving approximately 40 mph down a hill, the vehicle failed and was towed away. the contact called the manufacturer, but there was no answer. the dealer was notified of the near crash and hung up the phone on the contact. the nhtsa campaign id number was unknown. the current mileage was 20,000. the consumer also had electrical problems with the rv. updated 06/16/09.*jb | |||
| 07/01/2008 | 41000 | 2 | |
| We were traveling on interstate 83 heading north past baltimore when we smelled a burning brake smell - we pulled over on the side of 83 and the front drivers side brake caliber had stuck and would not release - the rubber dust boot caught fire - the inside of the tire cracked and began to melt due to the heat - we extinguished it with the fire extinguisher. after letting the brake cool for a hour we were able to make it off the exit to a side road. this is the second brake caliber that has gone bad on this vehicle. the first being in july 2008 on the rear passenger side. we purchased the parts at bill's auto and truck repair in gwynn oak, md - invoice number 10847 totaling $670.25 for parts. when i called workhorse they said that the recall notices have been sent out and our motor home is included in the recall and we should receive the recall notice within 30 days. we called millers repair in beltsville and they said that recall number 50901-c was listed but the parts aren't due in until sept - oct 2009. the motor home is un-drivable due to this defect and i believe it should be repaired right away. we have many camping plans for the summer and do not want to waste and entire summer due to the workhorse defect. 2003 challenger motor . any help / information or direction you could give us would be appreciated. *tr updated 05/08/09 | |||
| 11/10/2007 | |||
| Tl*the contact owns a 2002 workhorse w22. the contact noticed that the abs warning indicator would consistently illuminate on the instrument control panel. he took the vehicle to the dealer and they replaced all the abs sensors at the cost of $618. several months after the repair, the failure resurfaced. he took the vehicle back to the dealer and they replaced the two front abs sensors at the cost of $360. two months after the repair, the failure recurred. the contact took the vehicle back to the dealer and they stated that he needed to replace the entire braking system at the cost of $2,000. he is in the process of having the vehicle repaired. the manufacturer did not assist. the failure and current mileages were not applicable. | |||
| 07/17/2004 | 2 | 09/05/2002 | |
| Tl*the contact owns a 2002 workhorse w22 chassis. the vehicle was repaired according to nhtsa campaign id number 04v084000 (service brakes, hydraulic) in 2004. several years later, the contact noticed that the braking system would hang up or lock during emergency stopping. during the failure, the abs warning indicator illuminated on the instrument panel accompanied by a burning odor. he called a local repair shop and a technician stated that he would have to replace the brake caliper, pads, and abs module. the vehicle has not yet been repaired. the manufacturer stated that they would not assume responsibility for the repair because the vehicle was previously repaired according to the recall. the failure and current mileages were not applicable. updated 10/5/09 *cn the consumer stated the rotors had cracks, the pas were scarred and had chunks missing from them. the rotors were turned and the pads were replaced. the consumer was informed by the manufacturer that the brakes were repaired in 2004 and no further action would be taken. the consumer stated the problem was never remedied and this has been an ongoing problem since 2002. updated 10/06/09 | |||
| 03/06/2009 | 31000 | 1 | |
| Right front brake caliper not fully releasing, causing extreme heat, melting of plastic cover, glazing of the rotor, melting of the abs speed sensor. the failure occurs almost every trip, where the brake drags slightly, but usually releases after a few miles. i have had the workhorse recall completed regarding brakes, but it did not help the issue. *tr | |||
| 02/05/2006 | 1 | 02/07/2003 | |
| Tl*the contact owns a 2002 fleetwood bounder. the contact took his vehicle to a local rv repair shop for routine inspection and was informed that his brakes were damaged. the vehicle was repaired according to nhtsa campaign id number 04v084000 (service brakes, hydraulic). three years after the repair, he was advised by a technician that the brake rotors and pads needed to be replaced. the contact is in the process of having the vehicle repaired. the manufacturer did not assist. the failure and current mileages were not applicable. updated 06/11/09. *lj the consumer was informed the front rotor had a laarge crack. the rotors and brakes were replaced. since the rotors were replaced, the brake light comes on. updated 06/11/09.*jb | |||
| 02/09/2008 | 20500 | 1 | |
| Brakes have been giving trouble. redid front brakes and now have to do the rear. 2002 workhorse motor home chassis. repairs to the front was over 900.00 . don't know what the rear will cost... *tr | |||
| 08/01/2007 | 3 | ||
| 2002 bounder with chevy workhorse chassis brake system failure. *nj the consumer was informed the front caliper on the passenger side had seized and destroyed all the previous brake work the consumer had done 56 miles ago. the left front oil seal was leaking. *jb | |||
| 10/06/2008 | 30000 | 1 | |
| Coming home on the 405 freeway in los angles in stop and go traffic, my right front caliper apparently stuck on. about 2 miles from home the abs light came on and i could smell the brakes. i went on home and the right front wheel was smoking. i let it cool. since then i have replaced the right front caliper, the brake line and the abs sensor. all of the other calipers appear to be ok. *tr | |||
| 10/17/2008 | 40000 | 1 | 05/01/2002 |
| Tl*the contact owns a 2002 workhorse w22. while driving approximately 10 mph in a residential community, the brake pedal extended to the floor. the vehicle failed to stop and coasted the rest of the way to its destination. the vehicle was towed to a dealer. the current and failure mileages were 40,000. updated 11/07/08 *bf the front brakes locked up and the pedal went to the floor. the abs light illuminated. the calipers locked up and damaged the flex hose and abs sensor. updated 11/13/08. *jb | |||
| 03/20/2008 | 40856 | 1 | 09/07/2004 |
| Tl*the contact owns a 2002 workhorse w22 . while driving between 20-30 mph, the brakes failed. the brake pedal extended to the floor when it was depressed. the contact pulled off the road into a grassy area, which slowed down the vehicle and eventually led to a complete stop. he pulled the vehicle back onto the road and drove to a shopping center. the brakes were performing better, but displayed very little stopping power. the vehicle was towed to a dealer and they stated that the passenger side caliper had been locked up for quite a while. the dealer replaced the bearing seal on the front passenger side wheel, brake pads, front and rear rotors, and the front and rear calipers. after the repairs were made, the contact discovered an investigation relating to the service brakes, hydraulic, which described the same failures he was experiencing. the nhtsa campaign id number was unknown. the failure mileage was 40,856 and current mileage was 43,926. updated 11/7/08 *cn the calipers locked up, which caused the rotors to warp. updated 11/13/08. *jb | |||
| 09/12/2008 | 30500 | 1 | |
| Tl*the contact owns a 2002 newmar mountain aire with a workhorse chassis. the contact stated that there were brake seizures with his brake calipers. while driving 30 mph, the brakes locked up and caused the vehicle to pull to the right. the failure melted the abs wiring and nearly started a fire. the contact also stated that there was an ongoing issue with the manufacturer regarding the brakes. the repair center stated that the repair would cost approximately $3,000. the dealer stated that the failure would recur even if the repair was made. the current mileage was approximately 31,000 and failure mileage was approximately 30,500. updated 11/19/08. *jb | |||
| 08/30/2008 | 26293 | 1 | |
| 1. random lock up of vehicle brakes 2. occurred september 2006 and again in august 2008. extreme vehicle vibration and loss of steering. brakes smoke and become extremely hot. 3. vehicle checked by les schwaab tire store and authorized gm repair center. charged for inspection. neither shop could diagnose cause or repair needed. *tr | |||
| 07/12/2008 | 33000 | 1 | |
| Had brake recall in 2/06. brakes nearly failed 7/08 on trip out west. abs sensor bad, front brake pads bad, and left front caliper bad. this corresponds to troubles other drivers have had with this system. *tr | |||
| 05/23/2008 | 12420 | 1 | |
| Coming home from camping,in traffic when abs light comes on. there's a smell of burning brakes. rv seems to be under a heavy load. after a few stops braking gets harder. by the time i make it home almost a complete brake failure. brake pedal goes to the floor. pumping the brakes maintain some stopping control. parked rv and seeking help. *tr | |||
| 10/13/2006 | 16000 | 2 | 09/11/2003 |
| Tl*the contact owns a 2002 workhorse w22 trailer. when the contact exited the vehicle, he smelled the brakes and wheel bearings burning. the contact removed the wheel and noticed oil from the wheel bearing covering the tire. the vehicle was taken to the dealer and repaired. in october of 2007, the contact smelled an odor coming from the rear brakes. the vehicle was taken to the dealer, but they could not duplicate the failure. the current and failure mileages were 16,000. updated 04/22/08. *lj the consumer was told the rear brakes would not be replaced with upgraded brakes. the consumer stated the problem still exists with the brakes. the check engine light illuminated. the cruise control did not come. updated | |||
| 09/18/2006 | 11000 | 2 | 08/21/2002 |
| Tl*the contact owns a 2002 workhorse w22. while driving 60 mph, the brake pedal was depressed and the vehicle began to pull back and forth. there were no warning indicators prior to the failure. the contact pulled off the road. the vehicle was towed to a repair shop and they stated that the brake calipers needed to be replaced. the calipers and all other brake components were replaced. the vehicle was previously serviced for nhtsa campaign id number 04v084000 (service brakes, hydraulic). the failure mileage was 11,000 and current mileage was 18,565. updated 02-12-08 *bf the consumer stated safety recall 50401-c performed on 09/24/04 at 10,511 miles. the consumer stated manufacturer should reimburse him for the cost of repairs in the amount of $ 3,323.30. updated 02/12/08 *tr | |||
| 11/01/2007 | 48583 | 3 | 10/20/2002 |
| Tl*the contact owns a 2002 workhorse w22. while driving 50 mph, he heard a scraping noise and the brakes thumped when he depressed the brake pedal. the dealer stated that right front and both rear rotors were cracked. in addition, they felt that the calipers overheated and was the cause of the failure. as of january 3, 2008, the dealer had not repaired the vehicle. the contact stated that all four rotors, calipers and hoses were previously replaced as part of nhtsa campaign id # 04v084000 (service brakes: hydraulic). the manufacturer refused to repair the failure again. the current and failure mileages were 48,583. updated 01/29/08 *lj. updated 01/29/08 *tr | |||
| 09/01/2006 | 15254 | 5 | 07/01/2003 |
| Tl*the contact owns a 2002 workhorse w22. while driving 35 mph, the contact noticed a burning smell coming from the front passenger side of the vehicle. he stated that the calipers overheated. there was a recall repair performed for the service brakes, hydraulic (nhtsa campaign id number 04v084000) in february of 2005. the contact stated that the first failure did not occur until june of 2006. the dealer stated that the slide rods, calipers, and rotors should be replaced. as of november 15, 2007, the dealer had not repaired the vehicle. the failure mileage was 11,000 and current mileage was 15,300. updated 01-14-08. *kb the brake system was replaced. updated 12/12/07 | |||
| 08/28/2007 | 17775 | 1 | 07/01/2006 |
| Tl*the contact owns a 2002 workhorse w22 holiday rambler. while driving 30 mph, the brake pedal extended to the floorboard when depressed. the contact pulled over and noticed that the rear brake caliber overheated and boiled the brake fluid. the dealer was unable to diagnose the failure. the dealer replaced the brake components. the current mileage was 18,000 and the failure mileage was 17,775. *updated 12/12/07 *bf the consumer stated replaced external transmission. updated 12/12/07 *tr | |||
| 06/08/2005 | 7500 | 3 | 06/14/2002 |
| Passenger rear brake was dragging. recall 04v084000 was issued in january. he took vehicle to the dealer to get the brakes checked, and they fixed the one that was dragging. in june other three brakes started dragging due to same recall problem, in july dealer replaced other three brake calibers but only cleaned brake rotors. currently, he was told to bring motor home for same recall. manufacturer kept saying bring it in and we will look at it. dealer said the calipers were getting hot, and they replaced them, and new brake pads were added. caller said it was real slow to stop. this was the third time contact had to bring vehicle to dealer for this recall repairs. refer to odi#10130547. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 11/02/2007 | 48450 | 2 | 10/21/2002 |
| 2002 holiday rambler vacationer. replaced entire braking system on 05/21/2005perrecall buliten #50401-c 32071 mileson coach all4rotors were cracked on 11/02/2007 brakes making noise now 3 rotors are cracked.workhorse refuse to replace rotors problem due to exessive heat brakes being applied for 2 minuets repairs have not been made yet . *cn | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 04/10/2006 | 20000 | 15 | 12/14/2001 |
| Tl*- the contact owns a 2002 work horseman chassis w22. on several occasions the chassis brakes overheated. when the brakes overheated he would pull over until they cooled down. on april 10, 2006 the contact experience a total failure of the brakes, he was trying to slow down, and the break pedal when down to the floor. it was found that the right front caliper overheated. the dealer replaced the tube, caliper, abs sensor,. break pads, fluids and guide pins. the second major failure occurred march 19, 2008 the abs light turned on and braking power was lost. at which time the left front side caliper was found to have overheated. the dealer replaced the caliper, fluids, abs sensor, and break hose, this repair was cover by the warranty. the current mileage was 30,000, and the failure mileage was 20,000. | |||