Dodge Sprinter 2500 2004

Model Sprinter 2500 made in 2004 by Dodge got 20 consumer complains as well as 2 recalls. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. There were some recalls concerninginterior lighting and steering.

Model 2004

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
INTERIOR LIGHTING
07V299000DAIMLERCHRYSLER MANUFACTURING INTLfrom 01/30/2001 to 10/07/2006V (Vehicle)443312/17/2007MFRDAIMLERCHRYSLER MANUFACTURING INTL07/13/200707/13/2007
Defect SummaryOn certain trucks equipped with rear air conditioning system, the interior lamp is equipped with an 18w lamp and a scattering lens. in extremely hot and humid conditions, the combination of heat and humidity, and the heat from the lamp due to extreme long term operation, can distort the scattering lens.
Consequence SummaryThe switching contacts of the lamp may cause a short circuit of the rear lamp increasing the risk of a fire.
Corrective SummaryDealers will replace the rear interior lamps free of charge with a modified version which is not subject to the impacts of heat and humidity. the recall began on december 17, 2007. owners may contact daimlerchrysler manufacturing international at 1-843-695-5041.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
STEERING - COLUMN
08V339000SPRINTER ENGINEERING & COMPLIANCE SUPPORfrom 11/01/2007 to 11/30/2007V (Vehicle)1002/16/2009MFRDAIMLERCHRYSLER MANUFACTURING INTL07/24/200807/24/2008
Defect SummarySprinter is recalling 10 my 2001-2006 dodge and freightliner 2500 and 3500 vehicles. the welding seam between the bracket and steering column of affected spare parts does not meet design specifications. the result of an out of specification welding seam is that the steering column may detach from its interior vehicle mounting bracket.
Consequence SummaryThe operator may lose steering ability of the vehicle increasing the risk of a crash.
Corrective SummaryDealers will inspect and replace the steering columns free of charge. the recall is expected to begin on or before february 16, 2009. owners may contact sprinter at 843-695-5057.
NotesChrysler's recall no. h25.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/28/201229000
 Tl-the contact owns a 2004 dodge sprinter 2500. the contact stated that the head lamp sensor turned white abnormally, causing limited illumination when driving at night. the contact also noticed that the glow plug control warning light was illuminated. the vehicle was taken to the dealer who advised the contact that in order to complete the repair, they required special tools in which they did not have. as a result, the contact performed the repairs by replacing the glow plug control. the manufacturer had not been notified of the failure. the current mileage was 29,300 and the failure mileage was 29,000. kmj
02/28/201229000
 Tl-the contact owns a 2004 dodge sprinter 2500. the contact noticed that glow plug control warning light illuminated. the dealer advised the contact that the repair would need special tools to be repaired in which they did not have. as a result, the contact performed the repairs by replacing the glow plug control. also the head lamp sensor turned white, causing impaired vision while driving at night. the manufacturer had not been notified of the failure. the current mileage was 29,300 and the failure mileage was 29,000. bw
ENGINE AND ENGINE COOLING
10/09/200623588
 Pn/ 07551201, resonator, failure 3 time in 60,000 miles, lost power,
EXTERIOR LIGHTING
02/28/201229000
 Tl-the contact owns a 2004 dodge sprinter 2500. the contact stated that the head lamp sensor turned white abnormally, causing limited illumination when driving at night. the contact also noticed that the glow plug control warning light was illuminated. the vehicle was taken to the dealer who advised the contact that in order to complete the repair, they required special tools in which they did not have. as a result, the contact performed the repairs by replacing the glow plug control. the manufacturer had not been notified of the failure. the current mileage was 29,300 and the failure mileage was 29,000. kmj
02/28/201229000
 Tl-the contact owns a 2004 dodge sprinter 2500. the contact noticed that glow plug control warning light illuminated. the dealer advised the contact that the repair would need special tools to be repaired in which they did not have. as a result, the contact performed the repairs by replacing the glow plug control. also the head lamp sensor turned white, causing impaired vision while driving at night. the manufacturer had not been notified of the failure. the current mileage was 29,300 and the failure mileage was 29,000. bw
POWER TRAIN
10/09/200623588
 Pn/ 07551201, resonator, failure 3 time in 60,000 miles, lost power,