Ford E-350 2011
Model E-350 made in 2011 by Ford got 7 consumer complains there are 7 recalls as well as 20 service bulletins. Consumer complaints with reference, among others things, to power train, steering. Technical service bulletines regarding air bags, electrical system and engine and engine cooling. There were some recalls concerningequipment, fuel system, other and seats.
Model 2011
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | ||||||||||||||||
| 11V131000 | BRAUN CORPORATION | from 04/27/2005 to 07/29/2010 | V (Vehicle) | 185 | MFR | BRAUN CORPORATION | 02/24/2011 | 03/01/2011 | ||||||||
| Defect Summary | Braun is recalling certain model year 2005 through 2011 paratransit vans built on ford e-350 chassis from april 27, 2005, through july 29, 2010, equipped with carrier genv em-1 evaporator units (em-1) manufactured from january 1, 2006 through december 2010, containing a delphi pack-con iii fuse holder in an allied motion motor assembly; em-1 unit part numbers 77-62112-xx and 77-62512-xx, starting with serial number knt90890232 to serial number nne91230058. due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing. | |||||||||||||||
| Consequence Summary | If sufficient arcing occurs, the fuse holder may melt, and may be accompanied by flame, smoke and potential fire. | |||||||||||||||
| Corrective Summary | Braun will notify owners and instruct them to contact either carrier or a braun dealer to obtain the free remedy. the safety recall is expected to begin during march 2011. owners may contact carrier at 1-800-793-4741 or braun at 1-800-the-lift (1-800-843-5438). | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 11V307000 | ROUSH PERFORMANCE PRODUCTS, INC. | from 01/01/2011 to 05/20/2011 | V (Vehicle) | 15 | MFR | FORD MOTOR COMPANY | 05/31/2011 | 06/02/2011 | ||||||||
| Defect Summary | Roush performance products is recalling certain 2011 ford e-series vans equipped with 5.4 or 6.8 liter engines that have been altered by roush to operate using the roush liquid propane autogas fuel system. a valve in the system may have been mismachined allowing a propane leak. | |||||||||||||||
| Consequence Summary | A propane leak in the presence of an ignition source may result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Roush will replace the defective valve with a correctly machined one. all the affected vehicles have been repaired, therefore, an owner notification letter will not be issued for this campaign. owners may contact roush at 1-734-466-6255. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 11E019000 | ROUSH INDUSTRIES, INC. | E (Equipment) | 39 | 05/27/2011 | MFR | FORD MOTOR COMPANY | 05/31/2011 | 05/23/2011 | ||||||||
| Defect Summary | Roush is recalling certain aftermarket roush clean tech liquid propane autogas fuel system kits produced between december 17, 2010, and may 6, 2011, used for installation on fleet vehicles model year 2009 through 2011 ford e-series vans/wagons/shuttles/cutaway (150, 250 and 350) with 5.4l engines (e-series), and my 2011 ford e-450 cutaways. the valves installed in the service port of the fuel rails of the kit were under minimum specification for the diameter. this led to insufficient compression of the o-ring, allowing leakage of propane autogas. the part numbers of the affected kits are: p10c2-r150kit-aa, p10c2-r150kit-ac, p10c2-r350kit-ac, p11c2-r150kit-aa, p11c2-r150kit-ab, p11c2-r350kit-aa, p11c2-r350kit-ab, p-10-so-rkit-ba, pbc2-rkit158-ab, pbc2-rkit176-ab, and pbc2-rkitmb-ac. | |||||||||||||||
| Consequence Summary | A gas leak in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | As of may 27, 2011, roush had notified all owners of record by telephone and shipped to them replacement valves free of charge. owners may contact roush at 1-734-466-6255. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | ||||||||||||||||
| 11V450000 | ROUSH PERFORMANCE PRODUCTS, INC. | V (Vehicle) | 101 | MFR | FORD MOTOR COMPANY | 08/31/2011 | 09/01/2011 | |||||||||
| Defect Summary | Roush is recalling certain model year 2009-2011 ford e-150, e-250, and e-350 5.4l engin vans/wagons/cutaways, and model year 2010-2011 ford e-450 6.8l engine cutaway vehicles altered by rouch to operate using the roush branded cleantech propane autogas fuel system. the fuel rails included in the kits contain improperly seated injector retention clips. this could result in leakage of propane autogas. | |||||||||||||||
| Consequence Summary | A propane leak in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Roush will notify owners of the vehicles of which the kits were installed in order to arrange for free replacement of the injector retention clips. the manufacturer has not yet provided a notification schedule. owners may contact roush at 1-734-466-6255. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 11E033000 | ROUSH INDUSTRIES, INC. | E (Equipment) | 286 | MFR | FORD MOTOR COMPANY | 08/31/2011 | 08/31/2011 | |||||||||
| Defect Summary | Roush is recalling certain aftermarket roush clean tech liquid propane autogas fuel system kits used for installation on the following vehicles: model year 2007 and 2008 ford e-350 (duel rear wheel), my 2009-2011 ford e- 150, e-250, and e-350, and my 2009-2011 ford e-450 cutaways. the fuel rails included in the kits contain improperly seated injector retention clips. this could result in leakage of propane autogas. the part numbers of the affected kits are: p07c2-176kit-ab, p10c2-rcommkit-ab, p10c2-r150kit-aa, p10c2-r150kit-ac, p10c2-r350kit-ac, p11c2-r150kit-aa, p11c2-r150kit-ab, p11c2-r350kit-aa, p11c2-r350kit-ab, p10-so-rkit-ba, pbc2-rkit158-ab, pbc2-rkit176-ab, and pbc2-rkitmb-ac. | |||||||||||||||
| Consequence Summary | A gas leak in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Roush will notify owners of the vehicles of which the kits were installed on in order to arrange for free replacement of the injector retention clips. the manufacturer has not yet provided a notification schedule. owners may contact roush at 1-800-59-rouch (1-800-597-6874. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | ||||||||||||||||
| 11V246000 | FORD MOTOR COMPANY | from 03/07/2011 to 03/23/2011 | V (Vehicle) | 192 | 05/04/2011 | MFR | FORD MOTOR COMPANY | 04/20/2011 | 04/22/2011 | 571 | 207 | |||||
| Defect Summary | Ford is recalling certain model year 2011 e-150, e-250, e-350 and e-450 trucks for failing to comply with the requirements of federal motor vehicle safety standard no. 207, seating systems. it may be possible that under unusually high loads, such as during a crash, the driver power seat track worm gear may fracture. | |||||||||||||||
| Consequence Summary | In the event of a crash or other circumstances of severe loading, the worm gear could fracture and allow the seat to shift unrestrained forward or backward increasing the risk and/or severity of injuries to the driver. | |||||||||||||||
| Corrective Summary | Dealers will inspect the driver's seat track assembly, and if necessary, replace it free of charge. the safety recall began on may 4, 2011. owners may contact ford motor company customer relationship center at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 11c16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 11V392000 | FRONTLINE COMMUNICATIONS | from 10/31/2006 to 07/12/2011 | V (Vehicle) | 75 | MFR | FORD MOTOR COMPANY | 08/01/2011 | 08/02/2011 | ||||||||
| Defect Summary | Frontline is recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford e-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. these vehicles may be susceptible to rear hydraulic brake line damage. the rear anti-sway bar frame mounting bolt threads may come in contact with the steel hydraulic brake line. if metal-to-metal abrasion occurs, the brake line may eventually rupture and cause a loss of hydraulic service brake pressure. | |||||||||||||||
| Consequence Summary | If a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash | |||||||||||||||
| Corrective Summary | Frontline will notify owners, and dealers will repair the vehicles free of charge. repairs will be performed by local ford dealers and frontline authorized service facilities. the manufacturer has not yet provided an owner notification schedule. owners may contact frontline communications at 1-727-573-0400. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TSB-11-11-31 | 11/29/2011 | 10042486 | Ford: there is a malfunction of the indicator lamp on some 2011 e vehicles. *pe | 12/12/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-11-8-8 | 08/16/2011 | 10041932 | Ford: after refueling vehicle, would be hard to start, runs rough and an audible clicking noise can be heard. *pe | 11/16/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| TSB11-1-5 | 02/01/2011 | 10037561 | Ready | 05/25/2011 | |
| TSB11-1-5 | 02/01/2011 | 10037561 | Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble codes stored. *rm | 05/25/2011 | |
| POWER TRAIN | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 12-3-15 | 03/27/2012 | 10044125 | Ford: some 2009- 2011 e-series, f-super duty-f-53 motorhome and f-59 stripped chassis vehicles equipped with a torqshift transmission may exhibit mil with dtcs p0751, p0730 and/or p2700. *js | 05/14/2012 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| TSB-11-11-31 | 11/29/2011 | 10042486 | Ford: there is a malfunction of the indicator lamp on some 2011 e vehicles. *pe | 12/12/2011 | |
| AS-21687 | 01/01/2011 | 10039072 | Ford: there may be a loss of power, hesitation, surge, or lack of throttle response while driving. the brake over accelerator feature may be activating. *rm | 07/07/2011 | |
| AS-21687 | 01/01/2011 | 10039072 | Ready | 07/07/2011 | |
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 10/29/2010 | 8523 | ||
| Vehicle jerks into gear when starting from a stop, or while moving slowly. vehicle was falling out of third gear and required clutch replacement. intermediate clutch solenoid replacement. intermediate clutch piston not sealing. required transmission overhaul after 8,500 miles. after six months and 18,000 miles, the same problem recurred with severe slipping of transmission at low speed. | |||
| STEERING | |||
| 08/03/2012 | 23000 | 1 | |
| Ambulance on response to emergency call. steering wheel let go causing driver to lose all control. steering wheel could be spun completely 360 degrees very fast. we have video of the crash and steering wheel. want to make sure this is not a vehicle defect in ambulances of this type. could have been a catastrophic event. *tr | |||