Infiniti G37 2009

Model G37 made in 2009 by Infiniti got 32 consumer complains as well as 4 service bulletins. Consumer complaints with reference, among others things, to air bags and brakes. Technical service bulletines regarding electrical system and ity/wiper (pws).

Model 2009

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
ITB-11-049-B07/06/201210044526Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe07/11/2012
ITY/WIPER (PWS)
ITB-09-011-A08/27/201210047039Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models11/05/2012
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
ITB-10-056-A09/25/201210046600Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti. *pe10/17/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR
ITB-10-056-A09/25/201210046600Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti. *pe10/17/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/31/201165000
 Tl* the contact owns a 2009 infinti g37. the contact stated that while driving approximately 65 mph, the front passenger side air bag off warning indicator illuminated when an occupant was present. the malfunction also occurred when the front passenger seat was unoccupied. the failure occurred at any speed being driven. the vehicle was not diagnosed or repaired. the manufacturer was notified of the intermittent failure. the approximate failure mileage was 65,000.
10/31/201165000
 Tl-the contact owns a 2009 infinti g37. the contact stated that while driving approximately 65 mph, the front passenger side air bag off warning indicator illuminated when an occupant was present. the malfunction also occurred when the front passenger seat was unoccupied. the failure occurred at any speed being driven. the vehicle was not diagnosed or repaired. the manufacturer was notified of the intermittent failure. the approximate failure mileage was 65,000. sm.
10/31/201165000
 Tl-the contact owns a 2009 infinti g37. while driving approximately 65 mph, the front passenger side air bag off warning indicator illuminated when an occupant was present. the malfunction also occurred when the front passenger seat was unoccupied. the failure occurred at any speed being driven. the vehicle was not diagnosed or repaired. the manufacturer was notified of the intermittent failure. the approximate failure mileage was 65,000. js
BRAKES
10/15/201115686
 Tl* the contact owns a 2009 infiniti g37x. while the vehicle was parked, the voc warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the technician stated the rear brake pads had to be replaced and the rear rotors need to be resurfaced. after the vehicle was repaired, the contact heard a clicking noise while driving approximately 10 mph and depressing the brake pedal. the vehicle was taken back to the dealer for diagnostic testing. the technician noticed excessive vibration when the brakes were applied and stated the rear rotors had to be resurfaced, and the rear brake pads had to be replaced a second time. the sway bar bushings were also repaired. the failure continued to occur after the vehicle was repaired. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated the brake pads had to be replaced because they did not fit properly with the rear disks which caused excessive wear on the brake pads and rotors. the mechanic replaced the rear brake pads. the approximate failure mileage was 15,686.
10/15/201115686
 Tl- the contact owns a 2009 infiniti g37x. while the vehicle was parked, the voc warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the technician stated the rear brake pads had to be replaced and the rear rotors need to be resurfaced. after the vehicle was repaired, the contact heard a clicking noise while driving approximately 10 mph and depressing the brake pedal. the vehicle was taken back to the dealer for diagnostic testing. the technician noticed excessive vibration when the brakes were applied and stated the rear rotors had to be resurfaced, and the rear brake pads had to be replaced a second time. the sway bar bushings were also repaired. the failure continued to occur after the vehicle was repaired. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated the brake pads had to be replaced because they did not fit properly with the rear disks which caused excessive wear on the brake pads and rotors. the mechanic replaced the rear brake pads. the approximate failure mileage was 15,686. rvk
10/15/201115686
 Tl- the contact owns a 2009 infiniti g37x. while parked the voc warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic. the technician stated the rear brake pads would have to be replaced and the rear rotors would have to be resurfaced. after the repair the contact heard a clicking noise while driving approximately 10 mph and depressing the brake pedal. the vehicle was taken back to the dealer for diagnostic. the technician noticed excessive vibration when braking and stated the rear rotors would have to be resurfaced and the rear brake pads would have to be replaced a second time. the sway bar bushings were also repaired. the failure continued after the repair. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the brake pads would have to be replaced because the brake pads did not fit properly with the rear disks which was causing the excessive wear of the brake pads and rotors. the mechanic replaced the rear brake pads. the vehicle was repaired. the approximate failure mileage was 15,686. da
ELECTRICAL SYSTEM
12/07/201267235
 When i press the button to lock the doors on my remote the horn beeps like normal, but the driver door does not lock. the lock operate manually with the key, so it look like its not the lock mechanism itself.
ENGINE
05/20/201227000
 Tl* the contact owns a 2009 infiniti g37. the contact stated that the vehicle stalled without warning while driving. the failure was experienced several times. the vehicle was towed to the dealer. a diagnostic test was performed, which located the failure at the engine. the dealer stated that the engine failed due to poor maintenance. the vehicle was not repaired. the manufacture denied assistance with the repair. the vin was not available. the failure and current mileages were 27,000.
05/20/201227000
 Tl-the contact owns a 2009 infiniti g37. the contact stated that the vehicle stalled without warning while driving. the failure was experienced several times. the vehicle was towed to the dealer. a diagnostic test was performed, which located the failure at the engine. the dealer stated that the engine failed due to poor maintenance. the vehicle was not repaired. the manufacture denied assistance with the repair. the vin was not available. the failure and current mileages were 27,000. sm.
05/20/201227000
 Tl-the contact owns a 2009 infiniti g37. the contact stated that the vehicle stalled without warning while driving. the failure was experienced several times. the vehicle was towed to the dealer. a diagnostic was performed which locate the failure at the engine. the dealer stated the engine failed due to poor maintenance. the vehicle was not repair. the manufacture denied assistance with the repair. the vin was not available. the failure and current mileage was 27,000. li
ENGINE AND ENGINE COOLING
12/10/2012316123
 While stopping vehicle, braking became non-responsive and engine began racing. vehicle was extremely difficult to stop completely. after taking foot off of brake pedal, vehicle lunged forward as if accelerator pedal was fully depressed. this has occured on 12/9/12 , 12/10/12, 12/15/12. infiniti has not corrected problem. this rapid acceleration / non-responsive braking has caused two (2) near miss accidents.
SERVICE BRAKES, HYDRAULIC
12/10/2012316123
 While stopping vehicle, braking became non-responsive and engine began racing. vehicle was extremely difficult to stop completely. after taking foot off of brake pedal, vehicle lunged forward as if accelerator pedal was fully depressed. this has occured on 12/9/12 , 12/10/12, 12/15/12. infiniti has not corrected problem. this rapid acceleration / non-responsive braking has caused two (2) near miss accidents.
VEHICLE SPEED CONTROL
12/10/2012316123
 While stopping vehicle, braking became non-responsive and engine began racing. vehicle was extremely difficult to stop completely. after taking foot off of brake pedal, vehicle lunged forward as if accelerator pedal was fully depressed. this has occured on 12/9/12 , 12/10/12, 12/15/12. infiniti has not corrected problem. this rapid acceleration / non-responsive braking has caused two (2) near miss accidents.
05/21/201223000
 Tl-the contact owns a 2009 infiniti g37. the contact stated that while driving 40 mph and attempting to accelerate the vehicle hesitated before shifting gears. the vehicle was taken to the dealer who was unable to diagnose the failure. the failure recurred multiple times. the manufacturer was not made aware of the failure. the failure mileage was 23,000. pmb
05/21/201223000
 Tl-the contact owns a 2009 infiniti g37. the contact stated while driving 40 mph and then trying to accelerate up to a higher speed the vehicle would stall about four seconds before moving to change gears. the vehicle was taken to the dealer who ran a diagnostic test but could not find any failure with the vehicle. this failure occurs at least six times. the manufacturer was not notified. the failure mileage was 23,000. mw