Infiniti G37 2011

Model G37 made in 2011 by Infiniti got 7 consumer complains as well as 10 service bulletins. Consumer complaints with reference, among others things, to seat belts and vehicle speed control. Technical service bulletines regarding electrical system and ity/wiper (pws).

Model 2011

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - IGNITION - MODULE
ITB12-01804/10/201210043948Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js05/02/2012
ELECTRICAL SYSTEM - IGNITION - SWITCH
ITB12-02404/27/201210043938Infiniti: ignition switch (push button) will not respond. check the battery state of charge (soc) and recharge if necessary and reprogram the bcm. also included models fx35/50 model years 2011-2012. *js05/02/2012
ELECTRICAL SYSTEM - SOFTWARE
ITB-11-049-B07/06/201210044526Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe07/11/2012
ITY/WIPER (PWS)
ITB-09-011-A08/27/201210047039Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models11/05/2012
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
ITB-12-00502/03/201210043720Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe04/24/2012
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
ITB12-02705/15/201210044227Infiniti: shift responsiveness issues. reprogram ecm and tcm. *js05/23/2012
ITB-12-02708/21/2012ITB-12-027-B10044227Infiniti: shift responsiveness issues. reprogram ecm and tcm. *js updated 7/26/12. *pe updated 8/28/12. *pe05/23/2012
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
ITB-10-056-A09/25/201210046600Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti. *pe10/17/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR
ITB-10-056-A09/25/201210046600Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti. *pe10/17/2012
STRUCTURE - BODY - DOOR
ITB-12-00502/03/201210043720Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe04/24/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
10/14/201125000
 Tl* the contact owns a 2011 infiniti g37 convertible. the contact stated while driving 20 mph attempting to avoid a squirrel, the driver slammed on the brakes and the seat belt failed to retract. the contact attempted to duplicate the failure by slamming on the brakes after accelerating and the seat belt did not catch at any point. the vehicle was taken to a dealer for diagnosis and was informed that the seat belts were operating as designed and that she should not be worried since the air bag was what would save her in the event of a crash. the contact was not satisfied with that answer. the manufacturer was notified but offered no assistance. the failure and current mileage was 25,000.
10/14/201125000
 Tl- the contact owns a 2011 infiniti g37 convertible. the contact stated while driving 20 mph attempting to avoid a squirrel, the driver slammed on the brakes and the seat belt failed to retract. the contact attempted to duplicate the failure by slamming on the brakes after accelerating and the seat belt did not catch at any point. the vehicle was taken to a dealer for diagnosis and was informed that the seat belts were operating as designed and that she should not be worried since the air bag was what would save her in the event of a crash. the contact was not satisfied with that answer. the manufacturer was notified but offered no assistance. the failure and current mileage was 25,000. pmb
10/14/201125000
 Tl- the contact owns a 2011 infiniti g37 convertible. the contact stated while driving 20 mph a squirrel crossed in front of her vehicle. she slammed on the brakes and the seat belt did not catch. the contact was taken to a parking lot where she tested the vehicle by slamming on the brakes after accelerating and the seat belt did not catch at any point. the vehicle was taken to a dealer for diagnosis and was informed that the seat belts were operating as designed and that she should not be worried since the air bag is what would save her in the event of a crash. the contact was not satisfied with that answer. the manufacturer was notified but offered no assistance. the failure and current mileage was 25,000. dt
VEHICLE SPEED CONTROL
02/22/20122000
 Tl* the contact owns a 2011 infinity g37 x . the contact stated that while driving 40 mph and without warning, the vehicle started to hesitate when the contact depressed the accelerator. the contact had to use extreme pressure to get the accelerator pedal to respond. the dealer was contacted and stated that there was a remedy in the works for the failure but was not yet available. the vehicle was neither diagnosed nor repaired. the failure mileage was 2,000 and the current mileage was 4,100.
02/22/20122000
 Tl- the contact owns a 2011 infinity g37 x . the contact stated that while driving 40 mph and without warning, the vehicle started to hesitate when the contact depressed the accelerator. the contact had to use extreme pressure to get the accelerator pedal to respond. the dealer was contacted and stated that there was a remedy in the works for the failure but was not yet available. the vehicle was neither diagnosed nor repaired. the failure mileage was 2,000 and the current mileage was 4,100. kmj