Jaguar Jaguar 2002

Model Jaguar made in 2002 by Jaguar got 11 consumer complains as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system and equipment. Technical service bulletines regarding engine and engine cooling and unknown or other. The car has 4 modeles with engines 4 and 4, guzzler.

Model 2002

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
4 8Lockup/automatic, 5 gearsR17/24/2019.0093/30.3497/22.8517Premium1238MINICOMPACT CARS
4, Guzzler 8Lockup/automatic, 5 gearsR16/22/1918.1432/28.7881/21.7648Premium1302MINICOMPACT CARS
4 8Lockup/automatic, 5 gearsR17/24/2019.0093/30.3497/22.8517Premium1238SUBCOMPACT CARS
4, Guzzler 8Lockup/automatic, 5 gearsR16/22/1918.1432/28.7881/21.7643Premium1302SUBCOMPACT CARS
2.5 6Lockup/automatic, 5 gears419/26/2220.9484/33.549/25.2091Premium1126COMPACT CARS
2.5 6Manual, 5 gears419/28/2221.6/35.3/26.1706Premium1126COMPACT CARS
3 6Lockup/automatic, 5 gears418/25/2119.8499/32.6493/24.1017Premium1178COMPACT CARS
3 6Manual, 5 gears418/28/2220.3/35.3/25.0995Premium1126COMPACT CARS
4 8Lockup/automatic, 5 gearsR17/24/2019.0093/30.3497/22.8517Premium1238COMPACT CARS
4 8Lockup/automatic, 5 gearsR17/24/2019.0093/30.3497/22.8517Premium1238COMPACT CARS
4, Guzzler 8Lockup/automatic, 5 gearsR16/22/1817.6924/27.6028/21.1073Premium1376COMPACT CARS
3 6Lockup/automatic, 5 gearsR18/25/2019.5918/32.5997/23.8796Premium1238MIDSIZE CARS
4 8Lockup/automatic, 5 gearsR17/24/2019.2075/31.0963/23.1987Premium1238MIDSIZE CARS
4, Guzzler 8Lockup/automatic, 5 gearsR16/22/1817.6924/27.6028/21.1073Premium1376MIDSIZE CARS
4 8Lockup/automatic, 5 gearsR17/24/2019.0093/30.3497/22.8517Premium1238MIDSIZE CARS

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
41508/01/2001621340Information pertaining to routine service times. *tt09/17/2001
UNKNOWN OR OTHER
317208/01/20016218112002 pre-delivery inspection - summary codes. *tt10/02/2001

Consumer Complaints

Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM - IGNITION - MODULE
11/30/2001211/01/2001
 Car slows to 5mph with no warning, no control of gas pedal, computer panel indicates all systems have failed. happened in middled of intersection-barely made it across. has been in for repair. jaguar found nothing wrong. i fear my life in this car. after many restarts, it acts fine-until the next time. jaguar is picking up the car again. of the 880 miles, 300 has been spent going back to the dealer for this problem.*ak
EQUIPMENT - ELECTRICAL
50001/01/2002
 Car is equpiped with a touch sreen panel to control phone, navigation, radio, climate control- the touch pad does not operate properly and can be distracting to driver which may cause and accident. the system has an error rate of approximately 50-80% . jaquar corporate has been working with me since august of 2001 to fix the system. they just replaced the vehichle with a new one however this unit has the same problem as did the one i drove from that the factory technician had. the problem is the system has a design flaw that is going to get people killed. for example you press the #1 and you get the # 2, sometimes you can't hang up on a phone call which makes you open the handrest where the phone is located to disconnect from the call. the list of problems is endless-and they are unable to fix it
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
601/01/2002
 No summary listed above vehicle. *ak
05/24/2002110/01/2001
 No summary listed for above vehicle. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION
10/25/200626403205/02/2005
 My car is a 2002 x-type but was purchased used in may '05 with only 22k miles. had a failure of my car to step-down into passing gear as i was going up a hill, the car would slip into neutral. i was able to continue home by pulling to the side of the road, turning the car off then back on again. the factory warranty was expired by less than 20 days at this initial failure but was covered by an extended warranty that was purchased, therefore the dealership replaced. mileage at failure was 26,000 miles. the transmission failed 10 months later, different gear. when i asked about the repeat trouble dealership said a rebuilt ford transmission had been sent but this time jaguar was sending a new one. he also said this is a very know problem with this model because it is more ford than jaguar parts. *jb
POWER TRAIN - DRIVELINE - DRIVESHAFT
01/10/2002511/01/2001
 Driveshaft causes a howling noise, like a wet finger around a wine glass, in the first 5 minutes of driving from a cold start. the noise is dependent on ambient temperature (less than 40f) and the car must be traveling between 55-65 mph. i have contacted jaguar customer relations, who denied knowledge of the problem. my service department also denied knowledge, but offered to replace the driveshaft. i have been collecting names of others experiencing this same problem from 2 internet discussion groups. some of these people have had their driveshafts replaced 3-5 times, without success. several owners have been told the noise is caused by bearings in the driveshaft that are off-center. my concern is premature failure of the driveshaft under speed, or worse, a fire from friction of high speed rotation of the driveshaft. this noise cannot be duplicated at will because of the dependence on ambient temperature.*ak
01/20/2002512/01/2001
 No summary listed for above vehicle. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
05/29/2002
 At 20mph and pressing on the brakes steering wheel will vibrate. cause unknown. dealer notified.*ak
SUSPENSION
02/01/2002
 Nvh issue - high pitched whine similar to running a finger around the rim of a wine glass. noise occurs between 15-20mph and again at 65-70mph. problem is known to manufacturer and driveshaft has been replaced once but it did not help.*ak
VEHICLE SPEED CONTROL - CABLES
01/03/2002
 When taking foot off gas and applying brakes vehicle continues to accelerate. this problem happens intermittently. dealer is aware of problem.*ak

Car dealers selling

StateCityZipNamePhone
CASANTA BARBARA93105SANTA BARBARA AUTO GROUP8056822000

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