Jeep Grand Cherokee 2013

Model Grand Cherokee made in 2013 by Jeep got 25 consumer complains. Consumer complaints with reference, among others things, to electrical system, exterior lighting and service brakes.

Model 2013

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/08/2012801
 2013 jeep cherokee laredo. the speedometer and tachometer needles are dark red against a dark slate/black background. very difficult to see under nighttime conditions and when sun shines into car from the rear. this is added to the fact that the instruments are on the sides of the instrument cluster and that the steering wheel is small. can't get a full look at these instruments with both eyes at the same time .... i. e. seriously impacted binocular vision means that it is even more important the needles be of a contrasting color to the background. especially since many males are at least partially red-green color blind. the safety considerations include that it takes longer to read the speedometer under man y different light conditions [even without color vision deficiencies] , which means that the eyes are off the road longer and that speeding may be a more common and inadvertent result of it being harder to read the gauges. *tr
09/08/2012801
 2013 jeep cherokee laredo. the speedometer and tachometer needles are dark red against a dark slate/black background. very difficult to see under nighttime conditions and when sun shines into car from the rear. this is added to the fact that the instruments are on the sides of the instrument cluster and that the steering wheel is small. can't get a full look at these instruments with both eyes at the same time .... i. e. seriously impacted binocular vision means that it is even more important the needles be of a contrasting color to the background. especially since many males are at least partially red-green color blind. the safety considerations include that it takes longer to read the speedometer under man y different light conditions [even without color vision deficiencies] , which means that the eyes are off the road longer and that speeding may be a more common and inadvertent result of it being harder to read the gauges.
EXTERIOR LIGHTING
09/08/2012801
 2013 jeep cherokee laredo. the speedometer and tachometer needles are dark red against a dark slate/black background. very difficult to see under nighttime conditions and when sun shines into car from the rear. this is added to the fact that the instruments are on the sides of the instrument cluster and that the steering wheel is small. can't get a full look at these instruments with both eyes at the same time .... i. e. seriously impacted binocular vision means that it is even more important the needles be of a contrasting color to the background. especially since many males are at least partially red-green color blind. the safety considerations include that it takes longer to read the speedometer under man y different light conditions [even without color vision deficiencies] , which means that the eyes are off the road longer and that speeding may be a more common and inadvertent result of it being harder to read the gauges. *tr
09/08/2012801
 2013 jeep cherokee laredo. the speedometer and tachometer needles are dark red against a dark slate/black background. very difficult to see under nighttime conditions and when sun shines into car from the rear. this is added to the fact that the instruments are on the sides of the instrument cluster and that the steering wheel is small. can't get a full look at these instruments with both eyes at the same time .... i. e. seriously impacted binocular vision means that it is even more important the needles be of a contrasting color to the background. especially since many males are at least partially red-green color blind. the safety considerations include that it takes longer to read the speedometer under man y different light conditions [even without color vision deficiencies] , which means that the eyes are off the road longer and that speeding may be a more common and inadvertent result of it being harder to read the gauges.
SERVICE BRAKES
02/22/20132800
 I have had this issue occur a few times on the highway. the speeds are generally between 40-60 mph. when i put my foot on the brake, it is as though it is locked or frozen. each time it has begun to work after a few times releasing my foot from the brake, but it is worrisome. i became more worried when i noticed that a couple of other people have reported the same issue. it certainly does not happen all the time, but that it happens at all is concerning when we are talking about braking at highway speed.
12/12/20121500
 On 4 separate times i attemped to slow the vehicle on the highway, applied the brake pedal and the pedal was locked/frozen. i brought the vehicle to the dealer i bought it from, they didn't find a problem gave me the car back. i called jeep they told me to bring it to another dealer, i did. i left the car there 10 days they told me they could not replicate the problem so there was nothing they could do or jeep/chrylser could do. i drove the car home from the dealer and the exact problem happened 20 minutes after leaving there. i will not drive this car anymore.. the braking system is defective. i had two other people test drive the car and they experienced the same issue.
12/15/2012
 Tl- the contact owns a 2013 jeep grand cherokee. the contact stated that while driving 40 mph, she attempted decelerate and the brake pedal seized. the failure recurred several times. the vehicle was taken to a dealer where failure could not be diagnosed. the failure recurred and the vehicle was taken to the dealer a total of four times. the master cylinder and the vacuum assembly hose were both replaced but the failure recurred. the manufacturer was notified and advised her to take the vehicle to a different dealer. the vehicle was not repaired. the failure mileage was 1,500 and the current mileage was 8,000. mah
12/15/2012
 Tl- the contact owns a 2013 jeep grand cherokee. the contact stated while driving 40 mph she attempted brake and the brake pedal froze and would not move. the failure recurred several times. the vehicle was taken to a dealer for diagnosis but no reason for failure could be found. the failure continued to recur and the vehicle was taken to the dealer for the failure a total of four times. the master cylinder and the vacuum assembly hose were both replaced but the failure recurred. the manufacturer was notified and advised her to take the vehicle to a different dealer. the vehicle was not repaired. the failure mileage was 1,500 and the current mileage was 8,000. dt
STEERING
06/11/20123001
 Received email from son about power steering hose leaking which could cause a fire after we purchased 2013 jeep grand (purchased on may 31). went to check for leakage... found leakage. went to dealer, they couldn't determine leakage eventhough informed them where to look. i went back to the shop area and instructed them where to look; finally the technician did find the leak ... due to a power steering pump crack. so in your investigation for power steering hose causing fires, investigate for the pump also. we are still checking daily for leakage, eventhough the pump was replaced. power steering fluid has been added, and fluid is still disappearing !! *tr
TIRES
10/29/20121351
 Tl- the contact owns 2013 jeep grand cherokee with goodyear fortera p245 70/ r17 tires. . the contact was traveling 55 mph when the tire pressure monitoring light illuminated on the vehicle and shortly there after the rear passenger tire blew out. the contact stated that the tread split on the tire. the contact stated the dealer replaced the tire. the failure mileage was 1,351 and the current mileage was 1,391.pmb
UNKNOWN OR OTHER
06/11/2012300
 Received email from son about power steering hose leaking which could cause a fire after we purchased 2013 jeep grand (purchased on may 31). went to check for leakage... found leakage. went to dealer, they couldnt determine leakage eventhough informed them where to look. i went back to the shop area and instructed them where to look; finally the technican did find the leak ... due to a power steering pump crack. so in your investigation for power steering hose causing fires, investigate for the pump also. we are still checking daily for leakage, eventhough the pump was replaced. power steering fluid has been added, and fluid is still disappearing !!