Keystone Outback 2010
Model Outback made in 2010 by Keystone got 6 consumer complains as well as 2 recalls. Consumer complaints with reference, among others things, to structure and tires. There were some recalls concerningequipment and trailer hitches.
Model 2010
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 09V311000 | KEYSTONE RV COMPANY | from 05/14/2009 to 06/18/2009 | V (Vehicle) | 710 | 08/17/2009 | MFR | KEYSTONE RV COMPANY | 07/28/2009 | 07/30/2009 | |||||||
| Defect Summary | Keystone rv is recalling certain model year 2010 recreational vehicles manufactured from may 12 through june 19, 2009. the glass may not be properly adhered to the door in certain michef brand model em925rzt microwave ovens. only those vehicles with the following michef microwave serial number range 1363901000001 and 1353901000756 are included in the recall. | |||||||||||||||
| Consequence Summary | The microwave is installed in an overhead cabinet. the glass could fall out and injure a nearby person. | |||||||||||||||
| Corrective Summary | Keystone rv will notify owners and replace the microwave free of charge. the safety recall began on august 17, 2009. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone's recall campaign no. 09-123.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| TRAILER HITCHES | ||||||||||||||||
| 11V002000 | KEYSTONE RV COMPANY | from 03/30/2010 to 05/18/2010 | V (Vehicle) | 1086 | MFR | KEYSTONE RV COMPANY | 01/04/2011 | 01/05/2011 | ||||||||
| Defect Summary | Keystone is recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler. | |||||||||||||||
| Consequence Summary | If the coupler is lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash. | |||||||||||||||
| Corrective Summary | Owners are asked to inspect the hitch coupler for the correct stamping. if the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. the safety recall is expected to begin during january 2011. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 10-156.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 07/23/2012 | |||
| Tl* the contact owns a 2010 keystone outback. the contact stated that while driving 45 mph, the bumper became partially detached from the vehicle. upon further inspection by the contact, he noticed metal fatigue and poor welding. the contact had made arrangements to have a dealer examine the vehicle. the manufacturer was notified and agreed to pay for the repairs due to the structural defect. the vehicle had not been repaired. the failure mileage was unknown. | |||
| 07/23/2012 | |||
| Tl-the contact owns a 2010 keystone outback. the contact stated that while driving 45 mph, the bumper became partially detached from the vehicle. upon further inspection by the contact, he noticed metal fatigue and poor welding. the contact had made arrangements to have a dealer examine the vehicle. the manufacturer was notified and agreed to pay for the repairs due to the structural defect. the vehicle had not been repaired. the failure mileage was unknown. sm. | |||
| 07/23/2012 | |||
| Tl- the contact owns a 2010 keystone outback. the contact stated while driving 45 mph the bumper became partially detached from the vehicle. upon further inspection by the contact he noticed metal fatigue and poor welding. the contact had made arrangements to have a dealer examine the vehicle. the manufacturer was notified and agreed to pay for the repair due to the structural defect. the vehicle had not been repaired. dt | |||
| TIRES | |||
| 09/23/2009 | 10000 | 1 | |
| I was traveling from flagstaff heading to sun lakes az when my trailer had a tire blow out. i have a 2010 keystone montana 5th wheel purchased may 2009. i checked the air pressure in all 4 of the trailer tires the day before. they were all above 75 psi and less than 80 psi (checked them cold). the failure occurred approx 1000ft from exit 293 cornville rd. i was traveling at 55 mph or less due to road work ahead signs. there was no debris on the road. *tr | |||