Mci D4500 2004
Model D4500 made in 2004 by Mci got 1 consumer complain, 12 investigations there are 5 recalls as well as 7 service bulletins. Consumer complaints with reference to steering. . Technical service bulletines regarding power train, unknown or other. The car had some investigations: power train, suspension. There were some recalls concerningelectrical system, engine and engine cooling and equipment adaptive.
Model 2004
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | ||||||||||||||||
| 06V481000 | MOTOR COACH INDUSTRIES, INC | from 08/26/1997 to 06/07/2006 | V (Vehicle) | 1617 | 01/02/2007 | MFR | MOTOR COACH INDUSTRIES, INC | 12/19/2006 | 12/22/2006 | |||||||
| Defect Summary | On certain motor coaches, the boost connector housing can fail over time, exposing the positive and negative terminals. | |||||||||||||||
| Consequence Summary | This could result in the grounding of an unprotected circuit and could lead to a thermal event if not corrected. | |||||||||||||||
| Corrective Summary | Customers are being advised to remove the boost connector and discard it. customers will be offered a new design boost connector as an alternative at no cost. the recall began on january 2, 2007. owners may contact mci at 1-800-241-2947. | |||||||||||||||
| Notes | Mci recall no. 274.customers can also contact the national highway traffic safety administration | |||||||||||||||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | ||||||||||||||||
| 06V140000 | MOTOR COACH INDUSTRIES, INC | from 01/28/2000 to 02/15/2006 | V (Vehicle) | 4765 | ODI | MOTOR COACH INDUSTRIES, INC | 04/27/2006 | 04/27/2006 | ||||||||
| Defect Summary | On certain motor coaches equipped with detroit diesel series 60 engines, the turbocharger compressors can fail. | |||||||||||||||
| Consequence Summary | A fire can result should the turbocharger fail. | |||||||||||||||
| Corrective Summary | Detroit diesel is conducting this recall (please see 06e019000) and will remedy these motor coaches. the engines will be repaired free of charge. owners may contact detroit diesel at 313-592-3708 or motor coach at 866-624-2622. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| EQUIPMENT ADAPTIVE | ||||||||||||||||
| 10V087000 | MOTOR COACH INDUSTRIES, INC | from 12/01/2000 to 11/30/2009 | V (Vehicle) | 4457 | 03/31/2010 | ODI | MOTOR COACH INDUSTRIES, INC | 03/09/2010 | 03/09/2010 | |||||||
| Defect Summary | Mci is recalling certain model year 2000-2009 d4000, model year 2001-2010 d4500 and model year 2005-2007 d4505 coaches equipped with ricon wheelchair lift (wcl) and a cassette-type wcl compartment door. the wheelchair lift may become disengaged from a locked position and slide unrestrained on its rollers in the storage structure, potentially breaking through the cassette door and extending beyond the outside of the door when the coach is in motion, particularly when the coach is making a left turn. | |||||||||||||||
| Consequence Summary | If the coach is in motion, potential injury to persons and/or damage to other vehicles or property could occur. | |||||||||||||||
| Corrective Summary | Mci will provide parts and labor to install free of charge to customers, a ricon designed retrofit kit that includes a spring loaded lock mechanism. the safety recall began on march 31, 2010. owners may contact mci customer service line at 1-800-241-2947. | |||||||||||||||
| Notes | Mci recall no. 341.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| INTERIOR LIGHTING | ||||||||||||||||
| 09V432000 | MOTOR COACH INDUSTRIES, INC | from 01/01/2002 to 06/30/2009 | V (Vehicle) | 701 | 11/09/2009 | MFR | MOTOR COACH INDUSTRIES, INC | 11/03/2009 | 11/03/2009 | |||||||
| Defect Summary | Mci is recalling certain model year 2002-2009 d series coaches, equipped with luminator horizon led side destination signs. the connector board can corrode due to an accumulation of moisture under the connector. | |||||||||||||||
| Consequence Summary | A short could occur, possibly causing smoke and fire. | |||||||||||||||
| Corrective Summary | Mci will notify owners and luminator will repair the buses free of charge. please see luminator's defect report 09e-054. the safety recall began on november 9, 2009. owners may contact luminator at 1-972-516-3033 or mci customer service at 1-800-241-2947. | |||||||||||||||
| Notes | Mci recall no. 335.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | ||||||||||||||||
| 06V241000 | MOTOR COACH INDUSTRIES, INC | from 07/15/2002 to 06/01/2006 | V (Vehicle) | 1768 | 07/20/2006 | MFR | MOTOR COACH INDUSTRIES, INC | 07/06/2006 | 07/06/2006 | |||||||
| Defect Summary | On certain motor coaches equipped with a slide switch to control the defroster blower speed, there is a speed controller for each of the two defroster fan motors. the speed controller may fail causing the fan motor to operate continuously in the high speed mode, and the carrier slide switch may fail to reduce or otherwise control the fan motor speed. | |||||||||||||||
| Consequence Summary | The speed controller may overheat and result in a thermal even, such as smoking or possible fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the defroster speed controller free of charge. the recall began on july 20, 2006. owners may contact motor coach at 1-800-241-2947. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 354 | 02/24/2011 | 10038195 | Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm | 06/09/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 354 | 02/24/2011 | 10038195 | Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm | 06/09/2011 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| SB-277C | 02/24/2009 | 10028745 | Motor coach: tag axle/driveshaft interference-fixed tag axle. interference due to limited clearance between drive shaft u joint bearing cap bolts and tag axle center beam. model years unknown. *pe | 05/22/2009 | |
| POWER TRAIN - DRIVELINE - UNIVERSAL JOINT | |||||
| SB-277C | 02/24/2009 | 10028745 | Motor coach: tag axle/driveshaft interference-fixed tag axle. interference due to limited clearance between drive shaft u joint bearing cap bolts and tag axle center beam. model years unknown. *pe | 05/22/2009 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 354 | 02/24/2011 | 10038195 | Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm | 06/09/2011 | |
| UNKNOWN OR OTHER | |||||
| SB-357 | 04/25/2011 | 10038824 | Ready | 06/28/2011 | |
| SB-357 | 04/25/2011 | 10038824 | Motor coach indudstries: information on replacing the coolant pump that may have a problem. *rm | 06/28/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - DRIVELINE | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | 09/20/2012 | MCI Driveshaft Safety Loop Failures | ||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this preliminary evaluation is being upgraded to an engineering analysis (ea12-007) to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and its determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | MCI Driveshaft Safety Loop Failures | |||
| Representatives from a large bus fleet operator have alleged that they have experienced several driveshaft failures on mci d series buses beginning in march 2010.the failed driveshafts were not contained by the safety loops for the driveshaft.they assert that in two instances the driveshaft failures resulted in loss of control of the bus and in multiple injuries and fatalities.the vehicles have a steerable tag axle that is used to increase the gvwr while reducing the turning radius and minimizing tire scrub that would normally occur with a tandem rear axle configuration.in these buses, the transmission couples to the driveshaft which then passes through a guardian structure integral with the tag axle and a forward safety loop before it couples to the drive axle.the driveshafts in these models with certain engine/transmission combinations may not be encapsulated by a safety loop (or guardian structure of the tag axle) at the transmission end.testing done by the fleet operator suggests that in the event of a driveshaft/transmission coupling failure the shorter driveshafts could escape the tag axle pass-through guardian structure and disable the steering lock of the tag axle and potentially damage other safety systems such as brake lines.additional vehicle dynamic testing suggests that an unlocked passive steerable tag axle could cause a loss of vehicle control given sufficient speed and other conditions.odi has reviewed the material supplied by the fleet operator and believes that additional information is required to determine if a safety related defect exists.odi is opening this investigation in order to gather information to assess whether the subject vehicles contain a safety related defect. | ||||||
| SUSPENSION - MULTIPLE AXLE | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | 09/20/2012 | MCI Driveshaft Safety Loop Failures | ||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this preliminary evaluation is being upgraded to an engineering analysis (ea12-007) to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and its determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | MCI Driveshaft Safety Loop Failures | |||
| Representatives from a large bus fleet operator have alleged that they have experienced several driveshaft failures on mci d series buses beginning in march 2010.the failed driveshafts were not contained by the safety loops for the driveshaft.they assert that in two instances the driveshaft failures resulted in loss of control of the bus and in multiple injuries and fatalities.the vehicles have a steerable tag axle that is used to increase the gvwr while reducing the turning radius and minimizing tire scrub that would normally occur with a tandem rear axle configuration.in these buses, the transmission couples to the driveshaft which then passes through a guardian structure integral with the tag axle and a forward safety loop before it couples to the drive axle.the driveshafts in these models with certain engine/transmission combinations may not be encapsulated by a safety loop (or guardian structure of the tag axle) at the transmission end.testing done by the fleet operator suggests that in the event of a driveshaft/transmission coupling failure the shorter driveshafts could escape the tag axle pass-through guardian structure and disable the steering lock of the tag axle and potentially damage other safety systems such as brake lines.additional vehicle dynamic testing suggests that an unlocked passive steerable tag axle could cause a loss of vehicle control given sufficient speed and other conditions.odi has reviewed the material supplied by the fleet operator and believes that additional information is required to determine if a safety related defect exists.odi is opening this investigation in order to gather information to assess whether the subject vehicles contain a safety related defect. | ||||||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | 09/20/2012 | MCI Driveshaft Safety Loop Failures | ||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this preliminary evaluation is being upgraded to an engineering analysis (ea12-007) to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and its determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | MCI Driveshaft Safety Loop Failures | |||
| Representatives from a large bus fleet operator have alleged that they have experienced several driveshaft failures on mci d series buses beginning in march 2010.the failed driveshafts were not contained by the safety loops for the driveshaft.they assert that in two instances the driveshaft failures resulted in loss of control of the bus and in multiple injuries and fatalities.the vehicles have a steerable tag axle that is used to increase the gvwr while reducing the turning radius and minimizing tire scrub that would normally occur with a tandem rear axle configuration.in these buses, the transmission couples to the driveshaft which then passes through a guardian structure integral with the tag axle and a forward safety loop before it couples to the drive axle.the driveshafts in these models with certain engine/transmission combinations may not be encapsulated by a safety loop (or guardian structure of the tag axle) at the transmission end.testing done by the fleet operator suggests that in the event of a driveshaft/transmission coupling failure the shorter driveshafts could escape the tag axle pass-through guardian structure and disable the steering lock of the tag axle and potentially damage other safety systems such as brake lines.additional vehicle dynamic testing suggests that an unlocked passive steerable tag axle could cause a loss of vehicle control given sufficient speed and other conditions.odi has reviewed the material supplied by the fleet operator and believes that additional information is required to determine if a safety related defect exists.odi is opening this investigation in order to gather information to assess whether the subject vehicles contain a safety related defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 02/13/2007 | 250000 | 1 | 06/13/2002 |
| Tl*- the contactlost control of a 2004 mci f3500 coach at a speed of 30 mph. the failure and current mileage were both 250000. the contact had the vehicle towed to a facility in st. louis, where he was told upon arrival that the steering pivot point ripped from the frame of the vehicle, and was inoperable. he calledf the manufacturer they had it towed to the repair center. the frame was weak, and they wanted to wire new frame material, which they have not been able to locate to repair the vehicle. he did not know if this happened to any other motor coach on the road . once the manufacturer repaired this problem he ha to pay for it, but he knew that this was a safety problem and would like to receive a reimbursement. *ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| IL | DES PLAINES | 60016 | MCI INDUSTRIES |