Mercury Mountaineer 2010
Model Mountaineer made in 2010 by Mercury got 18 consumer complains there is 1 investigation as well as 1 recall. Consumer complaints with reference, among others things, to engine, power train and steering. The car had one investigation (unknown or other). There was one recall concerning seats . The car has 2 modeles with engines 4.6, 4.
Model 2010
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 4.6 | 8 | Automatic, 6 gears | R | 15/21/17 | 18.6/29/22.1793 | G | 2293 | Special Purpose Vehicle, SUV 2WD | 16/06/2009 |
| 4 | 6 | Automatic, 5 gears | R | 14/20/16 | 17.3/27.8/20.8425 | G | 2438 | Special Purpose Vehicle, SUV 2WD | 16/06/2009 |
| 4.6 | 8 | Automatic, 6 gears | 4 | 14/19/16 | 16.9118/26.6622/20.2431 | G | 2438 | Special Purpose Vehicle, SUV 4WD | 16/06/2009 |
| 4 | 6 | Automatic, 5 gears | 4 | 13/19/15 | 16.4429/25.7535/19.6377 | G | 2601 | Special Purpose Vehicle, SUV 4WD | 16/06/2009 |
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||||||||||||
| 10V161000 | FORD MOTOR COMPANY | from 12/11/2009 to 02/03/2010 | V (Vehicle) | 33256 | 05/03/2010 | MFR | FORD MOTOR COMPANY | 04/20/2010 | 04/20/2010 | 571 | 202 | |||||
| Defect Summary | Ford is recalling certain model year 2010 fusion, explorer, explorer sport trac, and mercury milan and mountaineer vehicles manufactured between december 15, 2009 through february 3, 2010 equipped with front seat manual recliners. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 202, head restraint. the recliner gear plate teeth may be out of dimension specification which could result in limited pawl to gear plate tooth engagement. | |||||||||||||||
| Consequence Summary | In the event of a crash, the seatback and head restraint may move rearward, increasing the risk of injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the manual recliners for both power and manual seats free of charge. the safety recall is expected to begin on or before april 30, 2010. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| UNKNOWN OR OTHER | ||||||
| AQ10001 | FORD MOTOR COMPANY | 11/18/2010 | Fleet Vehicle Recall Completion Audit | |||
| The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 12/07/2011 | 6125 | ||
| Pulled into parking space, placed shifter in park, turned off ignition, released brake and vehicle rolled backwards as if not in park. attempted to restart vehicle and no response. set parking brake. could not get vehicle to lock into park, shifter moved regardless of brake on or not and would not start. moved shifter through entire range of gears and returned to park, vehicle still would not start and park would not hold. called dealer and was told to have it towed in. returned to vehicle and tried once more and it started and proceeded to respond normally. vehicle taken directly to dealer who could not find any problem or cause of preceeding situation. on two subsequent dates (most recent 5/25/2012), vehicle was backed into a parking space, placed in park and ignition turned off. when an attempt to restart vehicle was made there was no response. park appeared to hold normal, but unable to engage ignition. dash lights, chimes and all electrical components appear to work normal but was still unable to engage starter. again started process to have vehicle towed to dealer. after approximately 30 minutes to an hour of sitting (with no other action) vehicle started normally. again dealer at a loss for cause and cannot effect repair since unable to recreate problem. concern is for transmission/ignition interlock failure or other action that could result in damage or injury. | |||
| POWER TRAIN | |||
| 12/07/2011 | 6125 | ||
| Pulled into parking space, placed shifter in park, turned off ignition, released brake and vehicle rolled backwards as if not in park. attempted to restart vehicle and no response. set parking brake. could not get vehicle to lock into park, shifter moved regardless of brake on or not and would not start. moved shifter through entire range of gears and returned to park, vehicle still would not start and park would not hold. called dealer and was told to have it towed in. returned to vehicle and tried once more and it started and proceeded to respond normally. vehicle taken directly to dealer who could not find any problem or cause of preceeding situation. on two subsequent dates (most recent 5/25/2012), vehicle was backed into a parking space, placed in park and ignition turned off. when an attempt to restart vehicle was made there was no response. park appeared to hold normal, but unable to engage ignition. dash lights, chimes and all electrical components appear to work normal but was still unable to engage starter. again started process to have vehicle towed to dealer. after approximately 30 minutes to an hour of sitting (with no other action) vehicle started normally. again dealer at a loss for cause and cannot effect repair since unable to recreate problem. concern is for transmission/ignition interlock failure or other action that could result in damage or injury. | |||
| STEERING | |||
| 12/07/2011 | 6125 | ||
| Pulled into parking space, placed shifter in park, turned off ignition, released brake and vehicle rolled backwards as if not in park. attempted to restart vehicle and no response. set parking brake. could not get vehicle to lock into park, shifter moved regardless of brake on or not and would not start. moved shifter through entire range of gears and returned to park, vehicle still would not start and park would not hold. called dealer and was told to have it towed in. returned to vehicle and tried once more and it started and proceeded to respond normally. vehicle taken directly to dealer who could not find any problem or cause of preceeding situation. on two subsequent dates (most recent 5/25/2012), vehicle was backed into a parking space, placed in park and ignition turned off. when an attempt to restart vehicle was made there was no response. park appeared to hold normal, but unable to engage ignition. dash lights, chimes and all electrical components appear to work normal but was still unable to engage starter. again started process to have vehicle towed to dealer. after approximately 30 minutes to an hour of sitting (with no other action) vehicle started normally. again dealer at a loss for cause and cannot effect repair since unable to recreate problem. concern is for transmission/ignition interlock failure or other action that could result in damage or injury. | |||
| VEHICLE SPEED CONTROL | |||
| 10/09/2010 | 1000 | ||
| Tl* the contact owns a 2010 mercury mountaineer. the contact stated that while braking to a stop, the vehicle would lunge forward. the vehicle was taken to the dealer where they advised him that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 1,000. the current mileage was approximately 30,000. | |||
| 10/09/2010 | 1000 | ||
| Tl-the contact owns a 2010 mercury mountaineer. the contact stated that while braking to a stop, the vehicle would lunge forward. the vehicle was taken to the dealer where they advised him that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 1,000. the current mileage was approximately 30,000. kmj | |||
| 10/09/2010 | 1000 | ||
| Tl-the contact owns a 2010 mercury mountaineer. the contact stated that while coming to a stop the vehicle would lunge forward. the vehicle was taken to the dealer. after diagnosis they advised him that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 1,000. the current mileage was approximately 30,000. tb | |||