Peterbilt 387 2008
Model 387 made in 2008 by Peterbilt got 1 consumer complain, 4 investigations there are 11 recalls as well as 7 service bulletins. Consumer complaints with reference to engine and engine cooling. . Technical service bulletines regarding electrical system, engine and engine cooling and service brakes, air. The car had some investigations: engine and engine cooling, power train. There were some recalls concerningelectrical system, engine and engine cooling and fuel system, diesel.
Model 2008
Recalls
Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
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ELECTRICAL SYSTEM - SOFTWARE | ||||||||||||||||
11V380000 | PACCAR INCORPORATED | from 04/20/2010 to 06/11/2011 | V (Vehicle) | 211 | MFR | PACCAR INCORPORATED | 07/21/2011 | 07/27/2011 | ||||||||
Defect Summary | Paccar is recalling certain model year 2011-2012 kenworth t660, t700, and t800 vehicles manufactured from april 19, 2010, through may 13, 2011, and model year 2008, 2010, and 2011 peterbilt 365, 367, 384, 386, 387, 388 and 587 vehicles manufactured from april 20, 2010, through june 11, 2011, and equipped with paccar mx engines and eaton ultrashift dm or allison automatic transmissions (without auto-neutral). the fast idle control may be activated by the operator while the transmission is in gear. | |||||||||||||||
Consequence Summary | If the fast idle control function is engaged with the transmission in gear, the vehicle could unexpectedly accelerate and override the parking brake and , creating a risk of a crash and damage to other vehicles or property and the potential for injury to nearby pedestrians. | |||||||||||||||
Corrective Summary | Kenworth and peterbilt dealers will update the engine software for the affected chassis. this service will be performed free of charge. the safety recall is expected to begin during august 2011. owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196. | |||||||||||||||
Notes | Kenworth and peterbilt safety recall no. e038r.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
ENGINE AND ENGINE COOLING - ENGINE - DIESEL | ||||||||||||||||
08V487000 | PACCAR INCORPORATED | V (Vehicle) | 4883 | 09/18/2008 | MFR | PACCAR INCORPORATED | 09/23/2008 | 09/25/2008 | ||||||||
Defect Summary | Paccar is recalling 4,883 my 2006-2009 kenworth t600, t660, t800, w900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis. | |||||||||||||||
Consequence Summary | A vehicle crash could occur if another vehicle strikes the dpf on the roadway. | |||||||||||||||
Corrective Summary | Paccar is working with caterpillar to repair these vehicles (please see 08e041). owners may contact caterpillar at 1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196. | |||||||||||||||
Notes | Kenworth recall no. 08kwd and peterbilt recall no. 908g.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
09V019000 | PACCAR INCORPORATED | from 02/12/2007 to 12/12/2008 | V (Vehicle) | 1098 | 01/28/2009 | MFR | PACCAR INCORPORATED | 01/16/2009 | 01/16/2009 | |||||||
Defect Summary | Paccar is recalling 1098 kenworth my 2008 t800, w900, my 2008-2009 t2000 and peterbilt my 2007-2009 379 and 387 trucks equipped with c15 caterpillar diesel engines. the aftertreatment regeneration device (ard) may develop a hole and heat and flame may escape during a regeneration of the diesel particulate filter. | |||||||||||||||
Consequence Summary | This may result in a fire hazard. | |||||||||||||||
Corrective Summary | Paccar is working with caterpillar and will inspect and remedy the engines free of charge. owners may contact caterpillar at 1-800-447-4986, kenworth at 425-828-5440 or peterbilt at 940-591-4196. | |||||||||||||||
Notes | Kenworth recall no. 09kw1 & peterbilt recall no. 108a.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | ||||||||||||||||
07V409000 | PACCAR INCORPORATED | from 06/26/2007 to 07/31/2007 | V (Vehicle) | 319 | 10/08/2007 | MFR | PACCAR INCORPORATED | 09/10/2007 | 09/10/2007 | |||||||
Defect Summary | On certain peterbilt trucks, the longitudinal seams on the fuel tanks were fabricated using an incorrect weld speed for the given material thickness. this error resulted in a weld which did not completely penetrate the entire material thickness. | |||||||||||||||
Consequence Summary | Fuel tanks possessing this defect could leak diesel fuel in the event of a crash. | |||||||||||||||
Corrective Summary | Dealers will inspect and replace any defective fuel tanks free of charge. the recall began on october 8, 2007. owners may contact peterbilt at 940-591-4201. | |||||||||||||||
Notes | Peterbilt recall no. 807j.customers may also contact the national highway traffic safety administration | |||||||||||||||
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | ||||||||||||||||
11V127000 | PACCAR INCORPORATED | V (Vehicle) | 4664 | MFR | PACCAR INCORPORATED | 02/23/2011 | 02/25/2011 | |||||||||
Defect Summary | Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. the oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components. | |||||||||||||||
Consequence Summary | The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire. | |||||||||||||||
Corrective Summary | Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. this service will be performed free of charge. the safety recall is expected to begin during march 2011. owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196. | |||||||||||||||
Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
08V065000 | PACCAR INCORPORATED | from 10/11/2007 to 01/10/2008 | V (Vehicle) | 6169 | 03/14/2008 | MFR | PACCAR INCORPORATED | 02/07/2008 | 02/07/2008 | 571 | 206 | |||||
Defect Summary | Paccar is recalling 6,169 my 2008 kenworth t300, t660, t800, t2000, w900 and c500 vehicles and my 2008-2009 peterbilt models 365, 367, 384, 387, 388, 389 and 389 kits. certain door latch assemblies on these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components. the rotor in some of these door latch assemblies did not receive the proper heat treatment and may be soft. | |||||||||||||||
Consequence Summary | In the event of a crash, force could cause the rotor to crack and the door would not have primary or secondary closing security which could possibly lead to injury of the vehicle occupant. | |||||||||||||||
Corrective Summary | Paccar is working with trimark and will inspect and replace the door latch if it is found to be defective. the recall began on march 14, 2008. owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196. | |||||||||||||||
Notes | Kenworth recall no. 08kw1 and peterbilt recall no. 108a.customers may also contact the national highway traffic safety administration | |||||||||||||||
POWER TRAIN - AXLE ASSEMBLY | ||||||||||||||||
10V634000 | PACCAR INCORPORATED | from 02/02/2006 to 04/30/2007 | V (Vehicle) | 12873 | ODI | PACCAR INCORPORATED | 12/13/2010 | 12/21/2010 | ||||||||
Defect Summary | Paccar is recalling certain model year 2007-2008 kenworth and peterbilt vehicles manufactured from february 2, 2006 through april 30, 2007. the bearing surfaces of the extended lube universal joint that attaches the inter-axle driveline to the drive axle may become prematurely worn due to breakdown of lubrication and/or excessive heat. prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding. this condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle. | |||||||||||||||
Consequence Summary | Detachment of the driveline from the axle may cause the vehicle to lose power and become disabled in the roadway. also, the driveline could drop from the vehicle into the roadway increasing the risk of a crash. | |||||||||||||||
Corrective Summary | Paccar is working with its supplier to remedy the vehicles free of charge. the safety recall is expected to begin during february 2011. owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196. | |||||||||||||||
Notes | Kenworth recall no. 10kwl & peterbilt recall no. 1201f.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
07V132000 | PACCAR INCORPORATED | from 11/27/2006 to 02/28/2007 | V (Vehicle) | 245 | 05/09/2007 | MFR | PACCAR INCORPORATED | 03/22/2007 | 03/22/2007 | |||||||
Defect Summary | On certain trucks, the axle housings may have been manufactured with steel that was out of specification which could result in a fatigue failure over time. | |||||||||||||||
Consequence Summary | If a fatigue failure occurs and is left unattended, the axle may lock up or the end of the axle could come off, which may result in a vehicle crash. | |||||||||||||||
Corrective Summary | Dealers will inspect and replace the axles free of charge. the recall began on may 9, 2007. owners may contact kenworth at 425-828-5440 and peterbilt at 1-940-591-4196. | |||||||||||||||
Notes | Kenworth recall no. 07kw4 & peterbilt recall no. 107c.customers may contact the national highway traffic safety administration | |||||||||||||||
SERVICE BRAKES, AIR - SUPPLY - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
08V002000 | PACCAR INCORPORATED | from 10/16/2007 to 11/14/2007 | V (Vehicle) | 2794 | 02/22/2008 | MFR | PACCAR INCORPORATED | 01/08/2008 | 01/08/2008 | 571 | 106 | |||||
Defect Summary | Certain trucks equipped with eaton synflex eclipse brand extruded nylon air brake hose tubing fail to comply with the requirements of federal motor vehicle safety standard no. 106, brake hoses. the tubing was manufactured with only four layers of nylon material, instead of the specified five layers. | |||||||||||||||
Consequence Summary | The diameter of the hose affects the fittings which may allow air to leak from the brakes and create the potential for a vehicle crash. | |||||||||||||||
Corrective Summary | Dealers will inspect the air brake hoses and, if necessary, replace the hoses. the recall began on february 22, 2008. owner notification schedule for this campaign. owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196. | |||||||||||||||
Notes | Kenworth recall no. 07kwf and peterbilt recall no. 1207l.customers may also contact the national highway traffic safety administration | |||||||||||||||
STEERING - GEAR BOX - SHAFT SECTOR | ||||||||||||||||
07V591000 | PACCAR INCORPORATED | from 08/24/2007 to 11/21/2007 | V (Vehicle) | 559 | 01/09/2008 | MFR | PACCAR INCORPORATED | 12/20/2007 | 12/20/2007 | |||||||
Defect Summary | On certain kenworth and peterbilt heavy duty trucks equipped with tas-85 trw steering gears, the inner surface of the outer sector shaft teeth of the steering gears may have an incorrect involute profile, which may lead to chipping and damage of the gearing system. | |||||||||||||||
Consequence Summary | This type of damage may cause a bind/stick condition in the vehicle steering during a turn increasing the risk of a crash. | |||||||||||||||
Corrective Summary | Dealers will repair and replace any suspect tas-85 steering gear assembly free of charge. the recall began on january 9, 2008. owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4201. | |||||||||||||||
Notes | Kenworth recall no. 07kwe, peterbilt 1107k.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
SUSPENSION | ||||||||||||||||
06V490000 | PACCAR INCORPORATED | from 08/16/2006 to 11/22/2006 | V (Vehicle) | 3246 | 01/17/2007 | MFR | PACCAR INCORPORATED | 12/21/2006 | 12/28/2006 | |||||||
Defect Summary | On some peterbilt trucks, certain parts used in the air suspensions have a high copper content causing premature failure. | |||||||||||||||
Consequence Summary | Failure could cause erratic vehicle handling which can cause a vehicle crash without warning. | |||||||||||||||
Corrective Summary | Dealers will inspect and, when necessary, replace the defective parts. the recall began on january 17, 2007. owners may contact peterbilt at 1-940-591-4196. | |||||||||||||||
Notes | Paccar/peterbilt recall no. 1206d.customers may also contact the national highway traffic safety administration |
Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
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ELECTRICAL SYSTEM | |||||
FRN-808-1 | 10/17/2008 | 10027645 | Peterbilt trucks: the electrical system may shut down due to a power surge. when this occurs, the green light on the comfortclass control panel turns to red. *pe | 01/27/2009 | |
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
FRN-808-1 | 10/17/2008 | 10027645 | Peterbilt trucks: the electrical system may shut down due to a power surge. when this occurs, the green light on the comfortclass control panel turns to red. *pe | 01/27/2009 | |
ENGINE AND ENGINE COOLING - ENGINE | |||||
8110 | 08/01/2010 | 10033584 | Cummins isx, or cummins ism engines experiencing a premature failure of the fan hub bearings. *kb | 08/26/2010 | |
ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
8110 | 08/01/2010 | 10033584 | Cummins isx, or cummins ism engines experiencing a premature failure of the fan hub bearings. *kb | 08/26/2010 | |
608-1 | 08/15/2008 | 10026567 | Peterbilt: trucks built with cummins isl engines between 1/16/08-6/10/08. due to a material error, certain vehicles ordered with optional c-brake by cummins (option code number 2812140) did not receive a c-brake on the engine. *pe | 11/08/2008 | |
SERVICE BRAKES, AIR | |||||
808-4 | 09/12/2008 | 10026729 | Peterbilt trucks: certain peterbilt trucks manufactured with under torqued brake assembly mounting bolts on hendrickson 8,000 lb pusher axles. csc letter was received. *pe | 12/09/2008 | |
WHEELS | |||||
808-4 | 09/12/2008 | 10026729 | Peterbilt trucks: certain peterbilt trucks manufactured with under torqued brake assembly mounting bolts on hendrickson 8,000 lb pusher axles. csc letter was received. *pe | 12/09/2008 |
Investigations
NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
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ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | ||||||
EA09008 | PACCAR INCORPORATED | 05/29/2009 | 08/27/2010 | Horton Fan Hub Failures | ||
Paccar is conducting an owner notification program (onp) for select vehicles within the subject and peer populations.the onp are attached to the closing report and can be found in the nhtsa technical service bulletin (tsb) database. (tsb: 10033585, 10033584)see closing report for investigation details. | ||||||
EA09008 | PACCAR INCORPORATED | 05/29/2009 | HORTON FAN FAILURES | |||
During the pe odi learned that the subject vehicles are being disabled when the horton fan hub fails, due to the fan striking the radiator.apparently, warning signs of the impending failure are not always sufficient to give the driver time to pull off the highway.thus, when the failure occcurs, in some cases the vehicle is stranded and must be towed. odi has examined data which indicates that class vii and viii trucks are over represented in crashes when stranded on the highway or shoulder, as contrasted to light vehicles.further, crashes involving disabled heavy trucks being struck by light vehicles are more likely to have serious consequences. nhtsa has upgraded pe09-002 to an ea to further investigate this matter.odi will examine the warning symptoms and assess the risk of a crash in the event of a breakdown on the highway. | ||||||
PE09002 | PACCAR INCORPORATED | 01/05/2009 | 05/29/2009 | HORTON FAN HUB FAILURES | ||
There are 84,573 subject and peer (kenworth) vehicles.subject vehicles are model year 2007 through 2008 paccar trucks built with a horton fan hub assembly.the ea will include peer vehicles (kenworth's with horton fan hubs) in the subject population.there are a total of 1,645 warranty claims on the combined population.odi surveyed warranty claim owners and found that a significant number of the failures resulted in a disabled vehicle.odi also believes that certain models are more prone to failure and further analysis is warranted to understand the differences in failure rates. odi is concerned that a large disabled vehicle is at an increased risk of being struck in the rear by another vehicle.odi is also concerned that this failure mode provides little warning and therefore, a driver has less opportunity to remove the vehicle from the travel lanes or shoulder, once a fan separation has occurred.odi will conduct further risk assessment during the ea to gain an understanding of the warning, options available to the driver and the increased risk of the truck being struck in the event of a breakdown.nhtsa has upgraded pe09-002 to an ea (ea09-008) to further investigate this matter. | ||||||
POWER TRAIN - DRIVELINE - DRIVESHAFT | ||||||
PE10029 | PACCAR INCORPORATED | 08/02/2010 | 12/23/2010 | Driveshaft separates from tractor | 10V634000 | |
Summaryon july 13, 2010, the office of defects investigations (odi) opened an investigation on model year (my) 2007-2009 peterbilt tractors equipped with the (spl170xl extended lube inter-axle driveline).odi opened this investigation based on one vehicle owners questionnaire (voq) and certain peterbilt field reports.during the course of the investigation, odi reviewed paccar's ir (october 22, 2010) response with associated data related to warranty and complaint information, mined field data, interviewed customers and visited local dealers within the washington metropolitan area.paccarconducted testing regarding torsional loading and identified various causative factors contributed to this safety defect finding.the defect is a consequence of the bearing surfaces of the spl170xl extended lube universal joint that attaches the inter-axle driveline to the drive axle becoming prematurely worn due to a breakdown of lubrication and/or excessive heat.prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding.this condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle, which may cause the drive axle to separate from the vehicle, increasing the risk of personal injury or property damage hazard.odi learned that the affected population of the alleged defect extended to peer models within paccar.in summary, the following vehicles are being recalled: my 2007 and 2008 kenworth trucks, models t600, t660, t2000, t800 and w900 and my 2007/2008 peterbilt trucks, models357, 378, 379, 385, 386, 387, 388, and 389 allequipped with extended lube inter-axle drivelines manufactured by dana corporation.the recall affects vehicles manufactured between february 2, 2006 and april 30, 2007.at this time paccar has not yet identified a fix for the inner-axle safety defect and is currently conducting testing with the intent to provide a solution to the failure.odi will monitor the development of paccars testing and ensure a timely repair for the consumer.this investigation is closed. |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
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ENGINE AND ENGINE COOLING - ENGINE | |||
11/05/2007 | 80000 | ||
Tl*the contact owns a 2008 peterbilt 387. the contact stated that the dps injectors would not regenerate on the vehicle. as a consequence, the vehicle would sporadically decelerate. the check engine indicator would illuminate when the failure occurred. the vehicle has been taken to the dealer on numerous occasions and they stated that the diesel engine was the cause of the failure. she received a recall notice for nhtsa campaign id number 09v019000(engine and engine cooling:engine:diesel) and is currently waiting on a response from the dealer. the failure mileage was 80,000 and current mileage was 116,000. |