Porsche Cayenne 2012
Model Cayenne made in 2012 by Porsche got 19 consumer complains there are 2 recalls as well as 5 service bulletins. Consumer complaints with reference, among others things, to engine, equipment adaptive and seats. Technical service bulletines regarding electrical system, power train and (pws). There were some recalls concerningengine and engine cooling, exterior lighting.
Model 2012
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | ||||||||||||||||
| 12V329000 | PORSCHE CARS NORTH AMERICA, INC. | V (Vehicle) | 270 | MFR | PORSCHE CARS NORTH AMERICA, INC. | 07/12/2012 | 07/13/2012 | |||||||||
| Defect Summary | Porsche is recalling certain model year 2011-2012 panamera turbo, 2012 panamera turbo s, and 2012 cayenne turbo vehicles. the turbine wheel of a turbocharger may fracture due to a casting defect. if a fracture occurs, vehicle performance will be decreased and the turbine shaft may fracture. | |||||||||||||||
| Consequence Summary | If the shaft fractures, oil may be drawn into the exhaust system, resulting in smoke and the increased risk of a fire. | |||||||||||||||
| Corrective Summary | Porsche will notify owners, and dealers will replace the turbine wheels, free of charge. the recall is expected to begin in july 2012. owners may contact porsche at 1-800-767-7243. | |||||||||||||||
| Notes | Porsche's safety recall number is ac04.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| EXTERIOR LIGHTING - HEADLIGHTS | ||||||||||||||||
| 12V065000 | PORSCHE CARS NORTH AMERICA, INC. | from 03/08/2010 to 01/31/2012 | V (Vehicle) | 20278 | 03/09/2012 | MFR | PORSCHE CARS NORTH AMERICA, INC. | 02/21/2012 | 02/21/2012 | |||||||
| Defect Summary | Porsche is recalling certain model year 2011-2012 cayenne, cayenne s, cayenne s hybrid, and cayenne turbo vehicles manufactured from march 8, 2010, through january 31, 2012 because the headlamps may come loose and detach from the fender. | |||||||||||||||
| Consequence Summary | A detached headlight could lead to loss of visibility and an increased risk of a crash. | |||||||||||||||
| Corrective Summary | Porsche will notify owners, and dealers will replace the headlamp locking assemblies, free of charge. the safety recall began on march 9, 2012. owners may contact porsche at 1-800-767-7243. | |||||||||||||||
| Notes | Porsche's safety recall number is ac01.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| TI-52-12 | 08/08/2012 | 10048921 | Porsche: vehicles with rear end electronics and front end electronics control units have issues with key not able to be inserted in the ignition switch and a possibility of not switch to energy saving mode with rear end electronics due to | 01/07/2013 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||||
| TI-88-12 | 12/17/2012 | 10051399 | Porsche: selector support from defective batch which plastic sleeve on selector lever does not conform to quality standards of porsche and was installed on certain vehicles resulting in significant amount of play on selector lever during d | 03/05/2013 | |
| POWER TRAIN - MANUAL TRANSMISSION - SHIFT PATTERN INDICATOR | |||||
| TI-88-12 | 12/17/2012 | 10051399 | Porsche: selector support from defective batch which plastic sleeve on selector lever does not conform to quality standards of porsche and was installed on certain vehicles resulting in significant amount of play on selector lever during d | 03/05/2013 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 66-11 | 03/30/2012 | 10043969 | Porsche: missing offset and gradient values on the transfer case (with the all-wheel drive control unit), the offset and gradient values must be written into the new all-wheel drive control unit. *js | 05/03/2012 | |
| (PWS) | |||||
| TI-75-12 | 11/02/2012 | 10048643 | Porsche: when electric plug connection, on hydraulic valves, for camshaft control becomes strained, the function of hydraulic valves are no longer guaranteed due to previous attachment method. models 2011-2012 cayenne, cayenne s hybrid. | 12/28/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 08/28/2011 | 789 | 1 | |
| The engine of my porsche cayenne turbo was shut off completely while turning left on a two-lane highway. the opposite car had to veered off to avoid collision. the car kept moving forward until it hit the curb. *tr | |||
| 08/28/2011 | 789 | ||
| The engine of my porsche cayenne turbo was shut off completely while turning left on a two-lane highway. the opposite car had to veered off to avoid collision. the car kept moving forward until it hit the curb. | |||
| EQUIPMENT ADAPTIVE | |||
| 02/27/2012 | 1400 | ||
| I recently purchased porsche cayenne s 2012 and i'm happy about the suv but the comfort entry feature does not work all the time so i took it to the dealer and dealer also acknowledged the problem but didn't offer any solution. it works some time and it doesn't other times. when you set your position and save the position when you unlock the door with the same key it supposed save all your preferences like seat,side mirrors and others but it doesn't work mostly...! i checked in forums and most of them do complain or they just got used to it. i would like to bring it to your attention we paid close to $5000.00 to this feature as an option. i request you to investigate on this issue and if you see a problem please ask the porsche to address the problem. | |||
| SEATS | |||
| 02/27/2012 | 1400 | ||
| I recently purchased porsche cayenne s 2012 and i'm happy about the suv but the comfort entry feature does not work all the time so i took it to the dealer and dealer also acknowledged the problem but didn't offer any solution. it works some time and it doesn't other times. when you set your position and save the position when you unlock the door with the same key it supposed save all your preferences like seat,side mirrors and others but it doesn't work mostly...! i checked in forums and most of them do complain or they just got used to it. i would like to bring it to your attention we paid close to $5000.00 to this feature as an option. i request you to investigate on this issue and if you see a problem please ask the porsche to address the problem. | |||
| UNKNOWN OR OTHER | |||
| 02/27/2012 | 1400 | ||
| I recently purchased porsche cayenne s 2012 and i'm happy about the suv but the comfort entry feature does not work all the time so i took it to the dealer and dealer also acknowledged the problem but didn't offer any solution. it works some time and it doesn't other times. when you set your position and save the position when you unlock the door with the same key it supposed save all your preferences like seat,side mirrors and others but it doesn't work mostly...! i checked in forums and most of them do complain or they just got used to it. i would like to bring it to your attention we paid close to $5000.00 to this feature as an option. i request you to investigate on this issue and if you see a problem please ask the porsche to address the problem. | |||