Subaru Legacy 2012
Model Legacy made in 2012 by Subaru got 21 consumer complains, 1 investigation there are 5 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to engine, steering and suspension. Technical service bulletines regarding electrical system, (pws). The car had one investigation (air bags). There were some recalls concerningair bags, electrical system and service brakes, hydraulic.
Model 2012
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||||||||||||
| 12V047000 | SUBARU OF AMERICA, INC. | from 12/01/2011 to 12/23/2011 | V (Vehicle) | 381 | 02/21/2012 | MFR | SUBARU OF AMERICA, INC. | 02/09/2012 | 02/09/2012 | |||||||
| Defect Summary | Subaru is recalling certain model year 2012 legacy and outback vehicles, manufactured from december 1, 2011, through december 23, 2011. these vehicles may be equipped with side curtain air bags that contain an incorrect propellant mixture for the initiator component used, resulting in insufficient output of compressed gas. | |||||||||||||||
| Consequence Summary | The side curtain air bags may not deploy, increasing the risk of injury. | |||||||||||||||
| Corrective Summary | Subaru will notify owners, and dealers will replace one or both side curtain air bag modules, free of charge. the safety recall is expected to begin during or before early-april 2012. owners may contact subaru at 1-800-782-2783. | |||||||||||||||
| Notes | Subaru's recall number is wvz-36.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| ELECTRICAL SYSTEM | ||||||||||||||||
| 13V061000 | Subaru of America, Inc. | from 05/01/2011 to 06/30/2012 | V (Vehicle) | 47419 | MFR | Subaru of America, Inc. | 02/25/2013 | 02/26/2013 | ||||||||
| Defect Summary | Subaru is recalling certain model year 2010-2012 legacy and outback vehicles equipped with an automatic or cvt transmission and an audiovox remote engine starter (res) accessory, certain model year 2012-2013 impreza vehicles equipped with a cvt transmission and an audiovox remote engine starter (res) accessory, and certain model year 2013 xv crosstrek vehicles equipped with a cvt transmission and an audiovox remote engine starter (res) accessory. additionally included are certain model year 2013 legacy and outback vehicles that may have received replacement res fobs. if the res fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button. | |||||||||||||||
| Consequence Summary | The engine may inadvertently start and run for up to fifteen minutes. the engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. if the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. | |||||||||||||||
| Corrective Summary | Subaru will notify owners, and dealers will replace the res key fobs, free of charge. the recall is expected to begin by the end of april 2013. owners may contact subaru at 1-800-782-2783 for more information. | |||||||||||||||
| Notes | Original equipment keyless entry fobs integrated on the vehicle key are not affected.subaru's recall campaign number is wqf-42.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||||||||||||
| 11V562000 | SUBARU OF AMERICA, INC. | from 10/17/2011 to 11/23/2011 | V (Vehicle) | 31959 | 12/05/2011 | MFR | SUBARU OF AMERICA, INC. | 11/29/2011 | 11/30/2011 | |||||||
| Defect Summary | Subaru is recalling certain model year 2012 impreza sedans and wagons (except wrx/sti models), manufactured from april 21, 2011, through november 15, 2011, and legacy and outback vehicles manufactured from october 17, 2011, through november 23, 2011. these vehicles may be equipped with a brake master cylinder that could malfunction and cause an increase in the amount of brake pedal travel distance required to slow or stop the vehicle. | |||||||||||||||
| Consequence Summary | The driver might misjudge the amount of brake pedal travel required to achieve the desired stopping distance. this could occur unexpectedly and without prior warning, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Subaru will notify owners, and dealers will inspect the brake master cylinder and if necessary, replace it, free of charge. the safety recall is expected to begin during december 2011. owners may contact subaru at 1-800-782-2783. | |||||||||||||||
| Notes | Subaru safety recall number is wvy-35.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| VISIBILITY - SUN ROOF ASSEMBLY | ||||||||||||||||
| 13V077000 | Subaru of America, Inc. | from 04/06/2011 to 05/12/2011 | V (Vehicle) | 14 | MFR | Subaru of America, Inc. | 03/05/2013 | 03/07/2013 | ||||||||
| Defect Summary | Subaru is recalling certain model year 2012 outback and legacy vehicles manufactured from april 6, 2011, through may 12, 2011. the moonroof glass may come loose or detach. the amount and position of the adhesive between the glass and retainer was inadequately applied. | |||||||||||||||
| Consequence Summary | The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Subaru has notified the affected owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. the safety recall began february 22, 2013. owners may contact subaru at 1-800-782-2783. | |||||||||||||||
| Notes | Subaru's recall campaign number is wvw-33.this is an expansion of nhtsa recall 11v-467.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
| VISIBILITY/WIPER | ||||||||||||||||
| 13V078000 | Subaru of America, Inc. | from 04/06/2011 to 05/12/2011 | V (Vehicle) | 16 | MFR | Subaru of America, Inc. | 03/05/2013 | 03/07/2013 | ||||||||
| Defect Summary | Subaru is recalling certain model year 2012 outback and legacy vehicles manufactured from april 6, 2011, through may 12, 2011. components inside the wiper motor bottom cover may overheat. | |||||||||||||||
| Consequence Summary | If the components overheat, the wiper motor bottom cover may melt and potentially catch fire. | |||||||||||||||
| Corrective Summary | Subaru has notified all affected owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. the safety recall began february 22, 2013. owners may contact subaru at 1-800-782-2783. | |||||||||||||||
| Notes | Subaru's recall campaign number is wvv-32.this is an expansion of nhtsa recall 11v-469.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| WQC-39 | 10/01/2012 | 10047519 | Subaru: software change will not affect fuel economy or performance, even though a correction, for engine control module, has been developed for the deficiency in obdii system thermostat monitoring logic. models 2011-2012 legacy, outback | 12/04/2012 | |
| (PWS) | |||||
| WQC-39 | 10/01/2012 | 10047519 | Subaru: software change will not affect fuel economy or performance, even though a correction, for engine control module, has been developed for the deficiency in obdii system thermostat monitoring logic. models 2011-2012 legacy, outback | 12/04/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||
| EQ12002 | SUBARU OF AMERICA, INC. | 02/14/2012 | 05/08/2012 | Autoliv Air Bag Propellant Mixture | ||
| The summary for this investigation, labeled eq12-002 autoliv closing resume, can be found attached separately to this resume.this eq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/01/2012 | 14000 | ||
| Purchased brand new subaru legacy october 31st of 2011. after only five months and 14,000 miles beginning in march of 2012 i was shocked to discover the following problem(s) with my legacy: low idling, bogging down, at oil light illuminated, and nearly stalling out. this issue is still continuing to this day, sporadically. i now have 25,500 miles and there is no solution to this problem. i experienced this low idle, bogging down, and nearly stalling out- at the following documented mileages: 14,989 miles, 15,120 miles,17,007 miles, 17,714 miles, 18,124 miles i then began a more detailed log: 18,383 miles, april 19th 2012, 3:23 p.m., 74 degrees. 20,074 miles, may 2nd 2012, 12:37 p.m., 78 degrees, and 80 miles driven that moment. 21,558 miles, may 16th 2012, 10:06 a.m., 74 degrees, air conditioner on, and 50 miles driven that moment. 21,711 miles, may 17th 2012, 12:16 p.m., 67 degrees, 43 miles driven that moment. 22,899 miles, may 25th 2012, 2:20 p.m., 86 degrees, 107 miles driven that moment. 22,900 miles, may 25th 2012, 2:22 p.m., 86 degrees, 108 miles driven that moment. 23,454 miles, date not logged, 11:44 a.m., 84 degrees, 59 miles driven that moment. 24,977 miles, june 8th 2012, 12:59 p.m. 75 degrees, 81 miles driven that moment. 25,378 miles, june 11th 2012, 5:00 a.m., 64 degrees, 0 (zero) miles driven that moment. | |||
| STEERING | |||
| 08/04/2012 | 1000 | ||
| Tl- the contact owns a 2012 subaru legacy. the contact stated that while driving 50 mph, the vehicle became difficult to keep aligned, causing it to veer from left to right. the contact also stated that when attempting a turn in either direction, the steering wheel would seize and would not return to the default position once the turn was completed. the vehicle was taken to the dealer multiple times for the failure and was test driven by a technician, who stated that there was no failure present within the vehicle. the manufacturer was not notified of the issue. the vehicle was not repaired. the failure mileage was 1,000 and the current mileage was 7,601. mah | |||
| 08/04/2012 | 1000 | ||
| Tl- the contact owns a 2012 subaru legacy. the contact stated that while driving 50 mph, the vehicle became difficult to keep aligned, causing it to veer left and right. the contact also stated that when making a left or right turn, the steering wheel would lock and would not return to the default position once the turn was completed. the vehicle was taken to the dealer multiple times for the failure and was test driven by a technician who stated that there was no failure present. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 1,000 and the current mileage was 7,601. mah | |||
| SUSPENSION | |||
| 08/04/2012 | 1000 | ||
| Tl- the contact owns a 2012 subaru legacy. the contact stated that while driving 50 mph, the vehicle became difficult to keep aligned, causing it to veer from left to right. the contact also stated that when attempting a turn in either direction, the steering wheel would seize and would not return to the default position once the turn was completed. the vehicle was taken to the dealer multiple times for the failure and was test driven by a technician, who stated that there was no failure present within the vehicle. the manufacturer was not notified of the issue. the vehicle was not repaired. the failure mileage was 1,000 and the current mileage was 7,601. mah | |||
| 08/04/2012 | 1000 | ||
| Tl- the contact owns a 2012 subaru legacy. the contact stated that while driving 50 mph, the vehicle became difficult to keep aligned, causing it to veer left and right. the contact also stated that when making a left or right turn, the steering wheel would lock and would not return to the default position once the turn was completed. the vehicle was taken to the dealer multiple times for the failure and was test driven by a technician who stated that there was no failure present. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 1,000 and the current mileage was 7,601. mah | |||
| UNKNOWN OR OTHER | |||
| 03/01/2012 | 14000 | ||
| Purchased brand new subaru legacy october 31st of 2011. after only five months and 14,000 miles beginning in march of 2012 i was shocked to discover the following problem(s) with my legacy: low idling, bogging down, at oil light illuminated, and nearly stalling out. this issue is still continuing to this day, sporadically. i now have 25,500 miles and there is no solution to this problem. i experienced this low idle, bogging down, and nearly stalling out- at the following documented mileages: 14,989 miles, 15,120 miles,17,007 miles, 17,714 miles, 18,124 miles i then began a more detailed log: 18,383 miles, april 19th 2012, 3:23 p.m., 74 degrees. 20,074 miles, may 2nd 2012, 12:37 p.m., 78 degrees, and 80 miles driven that moment. 21,558 miles, may 16th 2012, 10:06 a.m., 74 degrees, air conditioner on, and 50 miles driven that moment. 21,711 miles, may 17th 2012, 12:16 p.m., 67 degrees, 43 miles driven that moment. 22,899 miles, may 25th 2012, 2:20 p.m., 86 degrees, 107 miles driven that moment. 22,900 miles, may 25th 2012, 2:22 p.m., 86 degrees, 108 miles driven that moment. 23,454 miles, date not logged, 11:44 a.m., 84 degrees, 59 miles driven that moment. 24,977 miles, june 8th 2012, 12:59 p.m. 75 degrees, 81 miles driven that moment. 25,378 miles, june 11th 2012, 5:00 a.m., 64 degrees, 0 (zero) miles driven that moment. | |||
| VEHICLE SPEED CONTROL | |||
| 12/20/2012 | 4300 | ||
| Tl* the contact owns a 2012 subaru legacy. the contact stated that the vehicle exhibited sudden acceleration while the contact was driving downhill in reverse. the contact depressed the brakes however, the brakes froze and could not be moved. the contact stated that she shifted from park to drive and not reverse. the vehicle accelerated and crashed into a pole. the contact was not injured. the vehicle was driven to the contact's home. the police were not notified. the dealer was notified and had the vehicle towed to a local body repair shop for repairs. the manufacturer was notified of the incident. the failure mileage was 4,300. | |||
| 12/20/2012 | 4300 | ||
| Tl-the contact owns a 2012 subaru legacy. the contact stated that the vehicle exhibited sudden acceleration while the contact was driving downhill in reverse. the contact depressed the brakes however, the brakes became frozen and could not be moved. the contact stated that she shifted from park to drive and not reverse. the vehicle accelerated and crashed into a pole. the contact was not injured. the vehicle was driven to the contact's home. the police were not notified. the dealer was notified and had the vehicle towed to a local body repair shop for repairs. the manufacturer was notified of the incident. the failure mileage was 4,300. kmj | |||
| 12/20/2012 | 4300 | ||
| Tl-the contact owns a 2012 subaru legacy. the contact stated the vehicle had sudden acceleration in reverse going down the hill. when the brake was depressed it became frozen and would not move. the contact stated she move the gear shift from park to drive and not reverse. the vehicle acclerated and crashed into a pole. the rear bumper, the hood and the quarter panel were damage. the contact was not injured. the vehicle was then driven home. the police was not notified. the dealer was notified who towed the vehicle to the body shop. the vehicle was being repaired. the manufacturer was notified and a representative should be returning her call. the insurance company was notified. the failure mileage was 4,300. mw | |||