Tiffin Phaeton 2009
Model Phaeton made in 2009 by Tiffin got 3 consumer complains there are 4 recalls as well as 7 service bulletins. Consumer complaints with reference to visibility/wiper. . Technical service bulletines regarding engine and engine cooling, equipment and equipment adaptive. There were some recalls concerningequipment, service brakes, hydraulic and suspension.
Model 2009
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 10V585000 | TIFFIN MOTORHOMES, INC. | V (Vehicle) | 2717 | MFR | TIFFIN MOTORHOMES, INC. | 11/22/2010 | 11/22/2010 | |||||||||
| Defect Summary | Tiffin is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient. | |||||||||||||||
| Consequence Summary | The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire. | |||||||||||||||
| Corrective Summary | Tiffin is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall is expected to begin during december 2010. owners may contact norcold at 1-800-767-9101 or tiffin at 1-256-356-8661. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||||||||||||
| 11V452000 | TIFFIN MOTORHOMES, INC. | V (Vehicle) | 1960 | MFR | TIFFIN MOTORHOMES, INC. | 08/25/2011 | 09/02/2011 | |||||||||
| Defect Summary | Tiffin motorhomes is recalling certain model year 2007-2011 phaeton, my 2008-2010 bus, and my 2010 allegro motorhomes equipped with kongsberg automotive adjustable brake pedals. the adjustable brake pedal arm may loosen allowing the arm to rotate around its shaft and swing in front of the accelerator pedal, reducing braking function. | |||||||||||||||
| Consequence Summary | A loose brake pedal increases the risk of a crash. | |||||||||||||||
| Corrective Summary | Damiler trucks (dtna) is performing recall repairs and notification to owners. the owners were initially notified by dtna trucks on december 22, 2009, and a follow up notice was mailed to owners on july 20, 2011. owners may contact dtna warranty claims department at 1-800-547-0712 or tiffin motorhomes at 1-256-356-8661 for more information. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION | ||||||||||||||||
| 08V269000 | DAIMLER TRUCKS NORTH AMERICA | V (Vehicle) | 2506 | 09/12/2008 | MFR | TIFFIN MOTORHOMES, INC. | 06/17/2008 | 06/18/2008 | ||||||||
| Defect Summary | Daimler trucks is recalling 2,506 my 2008 xc motor home chassis and thomas built hdx school and transit buses equipped with saf-holland adl series rear suspensions. in some instances the transverse beam was not properly welded which could result in a failure of the weld. | |||||||||||||||
| Consequence Summary | If the weld fails, vehicle stability while cornering could be affected resulting in loss of vehicle control, possibly resulting in a crash. in addition, the transverse beam could drop to the ground causing sparks that could cause a fire hazard. | |||||||||||||||
| Corrective Summary | Daimler trucks is working with saf-holland to have a visual inspection of the adl transverse beam performed. if a weld defect is identified, saf-holland will provide a service replacement kit that contains a new transverse beam, all necessary installation hardware, beam replacement, and instructions free of charge (please see 08e031). the recall recall began on september 12, 2008 (thomas built buses) and october 8, 2008. owners may contact saf-holland at 1-231-773-3271 or daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks recall no. fl-530.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| TRAILER HITCHES | ||||||||||||||||
| 09V069000 | TIFFIN MOTORHOMES, INC. | V (Vehicle) | 1408 | 01/21/2009 | MFR | TIFFIN MOTORHOMES, INC. | 02/27/2009 | 02/27/2009 | ||||||||
| Defect Summary | Tiffin is recalling 1,408 my 2006-2009 allegro bus, my 2007-2009 phaeton and my 2005-2009 zephyr vehicles built on spartan chassis and equipped with putman hitches. certain trailer hitches may fracture which could result in the loss of the trailer. | |||||||||||||||
| Consequence Summary | Suspect hitches may develop fractures and subsequent separation may occur, resulting in a vehicle crash, property damage or pedestrian harm. | |||||||||||||||
| Corrective Summary | Tiffin is working with spartan and spartan is handling the remedy for this campaign (please see 08v-567). the trailer hitch will be replaced free of charge. owners may contact spartan at 1-517-543-6400 or tiffin at 256-356-8661. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| WI-0188 | 08/08/2011 | 10042767 | Tiffin motorhomes: information provided regarding the heat shield and heat sock being added to powerglide 40qth pheaton. no model years provided. *pe | 01/10/2012 | |
| EQUIPMENT | |||||
| WI-0189 | 10/28/2011 | 10042768 | Tiffin motorhomes: see document search button for owner letter. information is being provided to help prevent water from entering the unit and coming into contact with wooden floor by using sealing underneath black plastic corner covers | 01/10/2012 | |
| SB-25 | 08/08/2008 | 10026765 | Tiffin motorhomes: flush floor living room slide system provided by lippert components. units with residential refrigerator option may experience decreased motor efficiency over time due to an issue involving the size of roller installed i | 12/15/2008 | |
| EQUIPMENT ADAPTIVE | |||||
| WI-0189 | 10/28/2011 | 10042768 | Tiffin motorhomes: see document search button for owner letter. information is being provided to help prevent water from entering the unit and coming into contact with wooden floor by using sealing underneath black plastic corner covers | 01/10/2012 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| SB-25 | 08/08/2008 | 10026765 | Tiffin motorhomes: flush floor living room slide system provided by lippert components. units with residential refrigerator option may experience decreased motor efficiency over time due to an issue involving the size of roller installed i | 12/15/2008 | |
| EQUIPMENT - RECREATIONAL VEHICLE | |||||
| SB-25 | 08/08/2008 | 10026765 | Tiffin motorhomes: flush floor living room slide system provided by lippert components. units with residential refrigerator option may experience decreased motor efficiency over time due to an issue involving the size of roller installed i | 12/15/2008 | |
| SEATS | |||||
| WI-176 | 11/24/2010 | 10042824 | Tiffin motorhomes: see document search button for owner letter. information is being provided regarding instructions on carpet removal under the mounting bracket driver's and passenger's seat. *pe | 01/17/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 09/24/2012 | 29000 | ||
| Tl-the contact owns a 2009 tiffin phaeton rv. the contact stated that while driving 50 mph in a rain storm, both windshield wiper brackets broke off. the vehicle was taken to the dealer where the contact purchases two new arm assemblies to reinstall the windshield brackets himself. the manufacturer was not notified. the failure mileage was 29,000. pmb | |||
| 09/24/2012 | 29000 | ||
| Tl-the contact owns a 2009 tiffin phaeton rv. the contact stated both windshield wiper brackets broke off while driving 50 mph in a rain storm. the vehicle was taken to the dealer where the contact purchases two new arm assemblies to reinstall the windshield brackets himself. the manufacturer was not notified. the failure mileage was 29,000. mw | |||