Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 03V159000 | GENERAL MOTORS CORP. | from 03/01/1996 to 06/30/1997 | V (Vehicle) | 1755876 | 06/19/2003 | ODI | GENERAL MOTORS CORP. | 04/28/2003 | 04/30/2003 | |||||||
| Defect Summary | On certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. the windshield wipers could work intermittently or not at all. | |||||||||||||||
| Consequence Summary | If this were to occur during bad weather, driver visibility would be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiper motor circuit board and cover. owner notification began on june 19, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 03023.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 01667 | 01/01/2004 | 10007244 | Window regulator motor does not fit. *tt | 06/04/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 020201 | 02/02/2001 | 618269 | This message concerns 1996 through 2000 m & l vans, chevrolet astro and gmc safari that may exhibit a lack of heat at the driver's seat. *tt | 04/10/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 02054 | 02/21/2003 | 10002567 | Windshield wiper failure due to cracked boulder joints on the controller circuit board. this special policy covers the condition for a period of seven years or 70,000 miles, whichever occurs first from the date the vehicle was originally p | 09/05/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 02054 | 02/01/2003 | 10001125 | Special policy adjustment - windshield wiper motor failures. *tt | 04/15/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V210000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V159000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 11/20/2000 | 2 | 12/01/1997 | |
| Switch for rear ac/heat burned and smoked when i turned it on. premier motor coach installed it. this is the second failure in this vehicle. last summer, it didn't blow any air. i spoke with premeir as the latest motor lasted 13000 miles. had i put the heat on and left the car, a fire would have started. i would like to know where else i can turn to. premier could care less. they are located at 205 complex dr, lakeland florida 33801. they obviously have a defective product and do not back it up for safety. my car was smoking and burning until i turned the switch off. i can not use it until it is replace, at my expense, not premier. i am furious that my family and i were subjected to a dangerous product. premeir motor coach states they have never had any failure and blame the dealer. the dealer has been fair. i would like to also issue a consumer complaint with all necessary agencies. any suggestions. i do believe this product would have started a very dangerous situation. please help me and other. *ak | |||
| 09/01/1997 | |||
| Interior has heavy exhaust fumes. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 1 | 10/01/1996 | ||
| Blower motor failed. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 1 | 10/01/1996 | ||
| Knob on heater broke off. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 07/02/2003 | 18796 | 5 | |
| Brake problems on 1997 chevrolet astro van. *mr the consumer stated that more brake work was needed. the brakes had rusted and needed to be turned, the a/c was not blowing cold and there was a heating concern. *sc the rear axle seals and differential gaskets were leaking.. *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 1 | 06/29/1998 | ||
| Design flaw in window latches, repairs were done, problem still exits. however while driving the latches continue to slam shut while driving. *yc | |||
| Side windows that push out do not stay out while driving. they will shut due to the pressure of the wind. dealer has been contacted. *ak | |||
| 07/10/1997 | 1 | 04/01/1997 | |
| When driving and a big truck passes the astro and the rear side quarter window shut all by itself, when the window is opened the lock on the window is adjusted so that the window could stay open. but for some reason when something heavy winded comes by like a big truck, the window would shut without any notice. the owner states that there are children that sit back in the rear of the astro, and that this is dangerous for the window to shut like this. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/01/1901 | 30000 | 1 | |
| The consumer's 1987 and 1997 chevrolet astro vans had faulty engine's.***no answer required***. *mr the power windows failed, the driver's seat came loose, the rear door hatch broke and the transmission failed due to the torque converter slipping and valve body wear (90000 miles). *nm | |||
| 12/06/2004 | 150000 | 2 | 08/10/1998 |
| Both front power windows motors have failed to function.*ak | |||
| 09/04/2003 | 92000 | 1 | 05/01/1997 |
| Window motors stopped working on both sides.*ak | |||
| 06/28/2003 | 94000 | 1 | 10/15/1999 |
| Power window motor (passenger side) is inoperable. replaced power window motor on driver side 12/02. second motor to fail in six month period. *ak | |||
| 05/20/2003 | 80520 | ||
| Electric window controls on my 1997 chevrolet astro van have started working intermittently. started happening right after i had a dealership repair the windshield wiper controls pursuant to gm recall. mostly occurs after window is down, and switch will not operate to roll window up. if i wait a minute, the switch will work, but will only roll window up an inch or two at a time before it stops working again. *nlm | |||
| 3 | 03/01/1998 | ||
| The power windows failed to roll up or down, the problem was repaired 3 times. *jb the vehicle was under warranty and remained experiencing the same problem(s) eventhough fixed by dealer. scc | |||
| 3 | 07/01/2097 | ||
| Power windows have failed 3 times. mr | |||
| 06/16/2002 | 1 | 09/01/2097 | |
| I have had a number of problems with this vehicle: both the left and right power windor motors; replace the key remote, both idler arms,front brake pad at 37,000 miles, serpentime belt, power steering pump - replaced twice, had to fix oil cooler lines twice, replaced distributor/rotor; replaced lower gasket due to intake manifold leak, and fuel pump modual. all of this was done before my car had 57,000 miles. the dealer has been very fair and repaired at low or now cost. i have had two trips shortened due to breakdowns and have spent over $1,500 on repairs not covered under warrenty or by the dealer. this is in addition to normal maintenance (oil and filter,four new tires,and transmission fluid and filter). i am concerned as to what is next and when the dealer when no longer be able to fix these problems at low cost to me.*ak | |||
| 3 | 04/01/1997 | ||
| No summary listed for above vehicle. *ak | |||
| 08/01/1997 | 2 | ||
| Power windows in driver's and front passenger's doors have failed on separate occasions. dealership has made repairs for both incidents. please provide any additional information / documentation.*ak | |||
| 05/07/2001 | 2 | ||
| Power windows on passenger's side went out/failed to go up or down. took to dealership, and mechanic indicated it was out of warranty. would not repair it. *ak passenger side failed in 1999, however was repaired under warranty. *slc | |||
| 08/25/1997 | 1 | 08/22/1997 | |
| Driver's side rear window will not stay open, clips that should hold it up are blocked by material, window slams shut when going over a bump. transmission went out at 45000 miles. *ak oil leak, dealer ordered axle output shaft seal and crankshaft sensor. electric fuel pump replaced due to vehicle cutting and would crank, but would not star. oil pressure gauge erratic, dealer replaced oil pressure sender. front brakes and pads were replaced, rotors were resurfaced. consumer states there is play in the steering, dealer replaced both idler arms and reset toe in. power door locks inoperable, dealer replaced power door lock switch. power window inoperable, dealer replaced power window switch. shifter was hard to move, dealer replaced shift cable. gas pedal binds at times, dealer ordered throttle cable and replaced accelerator cable. driver seta seems loose when braking, dealer ordered driver seat track assembly and replaced driver seat adjuster. pcm fuse kept blowing out, dealer removed engine cover and traced wire harness, repaired shorted harness at the rear of the transmission. *slc | |||
| 10/01/1998 | 1 | 11/02/1998 | |
| Passenger side window latches fail. *slc | |||
| 6 | 06/01/1997 | ||
| Stereo units failed. * et | |||
| 6 | 06/01/1997 | ||
| The power window motors failed.* et | |||
| 06/01/2000 | 1 | 03/15/1997 | |
| Driver's side power window motor failed. driver could not roll down or up the window. *ak *ml | |||
| 1 | |||
| Power window malfunctions. yh | |||
| 12/27/1999 | 1 | 08/01/1997 | |
| Windshield wipers ice up with just a tiny bit of snow or sleet. *ak | |||
| 06/29/1998 | 06/01/1998 | ||
| I have owned this vehicle for a year and have had problems with throttle since then. transmission was overhauled due to faulty coolant hos a month after purchase and now trns. fliud pump is shot. window motors are not working properly and niether are power locks. friend owns 97' safari and has same exact problems. is costing me more than van is worth | |||
| 2 | 12/01/1996 | ||
| Electric window. | |||
| 4 | 11/01/1996 | ||
| Power window. fuel gauge. auto door locks. | |||
| 03/12/1999 | |||
| Power window module went out, and there was a fire. the consumer put the fire out.*ak | |||
| 1 | 09/09/1997 | ||
| Left window motor failed. nlm | |||
| 1 | |||
| Window locks failed resulting in smashing childs head. | |||
| 03/26/1998 | 1 | ||
| Window motor failed. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 03/01/1998 | |||
| Chevrolet doesn't care about using cheap parts- after warranty they say trade it in .numerous things wrong with van and have talked to chevrolet many times. can't use back door of van, run out of gas, knobs fall of interior devices, asked chevy to help since 37,000 and problems still happening as i go, can't afford to fix and can't afford to trade. another nice shove it job by chevrolet they don't stand by their prduct and their product is not safe please respond. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 10/01/1999 | 1 | 11/02/1998 | |
| Left side mirror fails. *slc | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - LINKAGES | |||
| 10/01/1998 | 1 | 11/02/1998 | |
| Back windshield wiper does not work properly, consumer has trouble seeing. *slc | |||
| VISIBILITY - WINDSHIELD | |||
| 1 | 08/04/2000 | ||
| The right side window when opened, closes at about an inch every minute. nlm | |||
| 2 | |||
| Consumer states right rear window leaked water at the time vehicle was purchased, window replaced two times prior to final remedy. *jb | |||
| 02/01/1998 | |||
| The latches on the left hand passenger's window: door hinge will not lock over center. this causes the window to slam shut when other vehicles are passing by. the problem has been reported to the dealership. the dealer has not been able to corrected. *ak | |||
| 09/06/1998 | 1 | 03/22/1997 | |
| The vans sliding door glass shattered and broke when the owner closed her drivers door. | |||
| 1 | 10/01/1996 | ||
| Side window fell out. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/01/2005 | 1 | ||
| Concerns regarding safety recall notices involving 1997 chevrolet astro van.*mr the consumer received the first recall notice on march 1,2003, then consumer had the recall work performed on april 15,2003 and the consumer has been receiving recall notices for the same problem ever since and the problem has been resolved. *jb | |||
| 06/15/2003 | 100 | 09/30/1997 | |
| My wipers on my 1997 astro van stop working during use which is of course is very dangerous. after reading some of the other peoples problems it is apparent that this is a known problem with this vehicle.. why wont gm do anything about it? does someone need to die? *nlm | |||
| 02/27/2003 | 1 | 01/11/1997 | |
| The windshield wipers on my 1997 chevrolet astro van work intermittently. sometimes they quit working, sometimes they work constantly while on the intermittent setting. this can be dangerous if they quit working while driving in inclement weather.*jb | |||
| 1 | 11/06/1997 | ||
| The windshield wipers malfunctioned. | |||
| 02/05/2002 | 1 | 10/01/2001 | |
| Without warning windshield wipers stopped working while driving.*ak dealer states although he has seen a number of similar cases, there is no recall or factory / dealer assistance available. *tt | |||
| 04/01/2001 | |||
| Both windshield wipers fail to operate intermittently, resulting in reduced visibility during inclement weather. dealership has yet to examine vehicle for this problem. please provide any additional information / documentation.*ak | |||
| 01/01/1999 | 2 | 10/01/1997 | |
| Windshield wipers come on intermittently. dealership is aware of problem. *ak *yh | |||
| 1 | 11/06/1997 | ||
| The windshield wipers malfunctioned. | |||
| 09/01/1996 | |||
| Coolant line rubbed up against the engine block and wore a hole in it. the new line has been redesigned to avoid the contact. the windshield wipers intermittently stops and has happened at least 15 times. the fuel gauge stopped working, reads full for 20 minutes then slowly comes down, dealer replaced the tank gauge | |||
| 02/01/2001 | |||
| Windshield wipers work only intermittently in warm weather.*ak | |||
| 07/01/2001 | |||
| Windshield wipers worked intermittently. consumer has taken vehicle to dealer's repair shop numerous times for same problem. dealer was unable to remedy problem.please provide further details.*ak | |||
| 11/21/2000 | 6 | 04/01/1998 | |
| I contacted chevrolet and they said that they had recalled 1995 and 1996 models for this problem. i know of two other vans that are the same model as mine, and they are having problems with their wipers also. i believe this is a manufacturing defect. this is a safety problem because you don't know when these wipers will stop!*ak | |||
| 01/01/1999 | 4 | 11/02/1998 | |
| Front windshield wipers ice up. *slc | |||
| 12/27/1999 | 1 | 08/01/1997 | |
| Windshield wipers ice up with just a tiny bit of snow or sleet. *ak | |||
| Windshield wipers are working intermentently ,they come on sometimes when needed and other times not at all. *ak | |||
| 09/01/1999 | 6 | 08/01/1998 | |
| Windshield wipers stop intermitently - at random points - manually moving the wiper blade makes them restart. this is a major safety issue at highway speed in a florida rainstorm. | |||
| 06/21/1999 | |||
| Windshield wipers are working intermittently. *ak | |||
| 07/25/1999 | 4 | 08/01/1998 | |
| The wipers have intermittent problems. you will turn them on with no results. turning it on a couple more times in quick session will prove useless. turn them on at a later time and they will work. this sounds simular to another recent gm recall . please check out . | |||
| 01/16/1998 | 1 | ||
| Wiper arm assembly failed. | |||
| 02/02/1998 | 1 | ||
| Window washer nozzle failed. | |||
| 1 | 10/01/1996 | ||
| Nossel for rear washer fell off. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 03/11/2004 | 79000 | 1 | |
| While driving in a rainstorm the vehicle windshield wipers fail without warning. the cause was unknown. *nm | |||
| 03/11/2004 | 79000 | 1 | |
| While driving in a rainstorm the vehicle windshield wipers failed without warning. the cause is unknown. please provide any additional information. *nm | |||
| 01/18/2003 | 144332 | 2 | 05/01/2000 |
| Windshield wiper motor found defective.*mr the wiper motor has been replaced twice. the consumer believes there is a definite problem with the wiper motors. *ph *nm | |||
| 06/01/2000 | 20 | 08/31/1997 | |
| The windshield wipers on my chevy astro van does not work every so often. i will be driving down the road and want to use them, and they just don't work. to get them to work, i have to pull off the side of the road, shut off my vehicle and turn it back on. i complained to the dealership about this a couple of years ago and they told me that unless it stops altogether, they would not be able to locate the problem. well, now i have 90,000 miles on this van and it's a 5 1/2 year old vehicle (1997). last week 3/7/03, i received a notice of this problem from chevy. chevy will fix this problem if the vehicle has less than 70,000 miles on it. that leave me out of the picture. i don't think that is right, considering that i tried to do something about it years ago.*jb | |||
| 12/30/2001 | 80000 | 20 | 02/20/1997 |
| Windshield wiper stops in vertical position when it wants to, occasionally does not stop when switched off, operates at regular speed when in the intermittent positions.*jb | |||
| 07/07/2002 | 1 | ||
| Windshield wipers work intermittently or stop during operation. dealer and manufacturer have been notified. *ak consumer was afraid of running into the back of the vehicle or crashing into the gaurd rail. it was raining heavily when the windshield wipers just stopped. consumer could only see the tail lights of the other vehicle. *jg | |||
| 01/01/2001 | |||
| Windshield wipers intermittently become inoperable due a malfunction within windshield wiper motor, cause unknown. please give any further details.*ak | |||
| 04/15/2000 | |||
| Driving on the highway while raining windshield wipers stopped working. contacted dealer. they work periodically now.*ak | |||
| 05/19/2000 | |||
| Windshield wipers work intermittently or not at all. dealer/manufacturer notified, and informed consumer that this vehicle was not covered under manufacturer's recall. feel free to provide further details. *ak | |||
| 01/01/2000 | |||
| Windshield wiper motor malfunctioned, causing visual difficulty which may result in a crash. there is a recall for the 1994-1996 astros, but not for the 1997, which has the same problem. please provide further information. *ak | |||
| Windshield wipers malfunctioned, which could have caused visual difficulty, and result in a crash. there is a recall, but this vehicle is not included due to vin. please provide further information. *ak | |||
| 06/01/1999 | 3 | 03/01/1999 | |
| Windshield wiper motor failed on several occasions. *yc | |||