Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| SB-05-50-10R | 02/03/2011 | 10037968 | Ready | 06/08/2011 | |
| SB-05-50-10R | 02/03/2011 | 10037968 | Subaru: there is a steering wheel vibration at highway speeds due to an imporper wheel balance. *rm | 06/08/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/07/2004 | 1 | ||
| The consumer purchased four new firestone tires. the right rear tire went flat. the vehicle was parked. the cord that meets the rim of the wheel separated from the tire. contacted the manufacturer was told she could purchase another tire for half price. please provide any further information. *jb | |||
| 06/06/2000 | 20 | 01/01/1994 | |
| Threaten to thousands subaru car drivers, like firestone tires threaten to thousands car drivers using firestone tires. | |||
| TIRES - TREAD/BELT | |||
| 10/09/2007 | 114385 | 1 | 01/01/1994 |
| Two year old tires (all 4, purchased at same time) have circumferential cracks in tread grooves - tire seller says these are very abnormal and is replacing all of them. have only 20,000 miles of wear on tires rated for 80,000. no catastrophic failures. tires a goodrich traction t/a 195/60r15 88h. dot code on all 4 tires: anrbmc112705. *tr | |||
| 10/09/2003 | 1 | ||
| Dear sir/madam: thanks for help. it is threaten to thousands subaru car drivers, like firestone tires threaten to thousands car drivers using firestone tires. i have a 1993 4d legacy sedan, it have a problem for 4 month, some time car uncontrollable to slowdown to 10 to 20 mph and some time engine stopped, put me in very dangerous situation: my car uncontrollable stopped when other cars drive 65+ miles on free way or 45+ mils on local road. i think this a controller design problem, it should not slow down and stop engine without warning light first and should never stop engine. i still think subaru have following obligations: 1. after so many complaints from subaru car owners about the malfunctioned controller, subaru should replace malfunctioned controller before the dangerous uncontrollable situation happen. check web: http://home.earthlink.net/~hobiegary/hesitation.htm you can see the complaints about the malfunctioned controller. 2. subaru should replace malfunctioned controller free when a customer complain the problem. now some dealers just deny the problem if they cannot duplicate the problem, but for some car the problem only happen on certain road and certain speed and difficult to duplicate. some dealer also like to charge hours to check the problem and fix the problem. 3. subaru should develop some methods and tools to check the malfunctioned controller instead of asking car owner to risk life to test drive the car. 4. subaru should educate the car owners how to handle the car when the malfunctioned controller making car uncontrollable. i hope subaru can help me: 1. free replace the malfunctioned controller and free repair my car if any damages caused by the malfunction controller. 2. or trade me another subaru car. 3. or subaru buy back my car based on residue value.. thanks zhongmin sun 18666 redmond way, rr2141 redmond, wa 98052 tel:4258369419 email: zhongminsun@msn.com. *ak | |||
| 12/10/2003 | 1 | ||
| Dear sir/madam: thanks for help. t is threaten to thousands subaru car drivers, like firestone tires threaten to thousands car drivers using firestone tires.*ak i have a 93 4d legacy sedan, it have a problem for 4 month, some time car uncontrollable to slowdown to 10 to 20 mph and some time engine stopped, put me in very dangerous situation: my car uncontrollable stopped when other cars drive 65+ miles on free way or 45+ mils on local road. i think this a controller design problem, it should not slow down and stop engine without warning light first and should never stop engine. i still think subaru have following obligations: 1. after so many complaints from subaru car owners about the malfunctioned controller, subaru should replace malfunctioned controller before the dangerous uncontrollable situation happen. check web: http://home.earthlink.net/~hobiegary/hesitation.htm you can see the complaints about the malfunctioned controller. 2. subaru should replace malfunctioned controller free when a customer complain the problem. now some dealers just deny the problem if they cannot duplicate the problem, but for some car the problem only happen on certain road and certain speed and difficult to duplicate. some dealer also like to charge hours to check the problem and fix the problem. 3. subaru should develop some methods and tools to check the malfunctioned controller instead of asking car owner to risk life to test drive the car. 4. subaru should educate the car owners how to handle the car when the malfunctioned controller making car uncontrollable. i hope subaru can help me: 1. free replace the malfunctioned controller and free repair my car if any damages caused by the malfunction controller. 2. or trade me another subaru car. 3. or subaru buy back my car based on residue value.. thanks zhongmin sun 18666 redmond way, rr2141 redmond, wa 98052 tel:4258369419 email: zhongminsun@msn.com | |||
| 07/01/2000 | 3 | ||
| Consumer stated that on july 1,2000, there was a blowout of the good year eagle ga tires, product code 113-938-444-0, dot #mkj6fjor206 and mkj6fjor393, while driving, at that time it was 88,000 miles on the car, on november 6, 2000, the second blowout occured on a busy freeway, at that time it was 93,837 miles on the car. on september 11, 2001, the third blowout occured on a busy freeway at that time it was 103,214 miles on the car. at consumers request, the dealer examined the blown out tires, he determined that both the blown tires and the remaining tire on the car that was purchased were experiencing belt edge separation. dealer removed the tires and gave tread life credit for the blown tire and two tires they removed from the car. consumer stating that all four tires were defective. *yd | |||
| 09/11/2000 | 2 | 12/01/1992 | |
| Tread separation, 2nd tire replaced for this reason. *ak( dot number: tire size: p195/60r15 ) | |||
| 08/04/2000 | 1 | 06/01/1995 | |
| While driving about 70 mph vehicle started vibrating. then pulled off the road, and found out that tread separated. firestone f570. *ak the tire tread was found dangling from the axle. after this incident, another tire peeled off the steel layers underneath and was replaced. *yh | |||