Ford E250 2003
Model E250 made in 2003 by Ford got 15 consumer complains, 6 investigations there are 5 recalls as well as 12 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and equipment. Technical service bulletines regarding electrical system, engine and engine cooling and exterior lighting. The car had one investigation (engine and engine cooling). There were some recalls concerningelectrical system, engine and engine cooling and equipment adaptive. The car has 3 modeles with engines 4.2, 4.6 and 5.4.
Model 2003
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 4.2 | 6 | Lockup/automatic, 4 gears | R | 14/17/15 | 15.3495/22.3173/17.8586 | Regular | 1551 | VANS, CARGO TYPE | |
| 4.6 | 8 | Lockup/automatic, 4 gears | R | 14/18/16 | 15.3/23.5996/18.1766 | Regular | 1453 | VANS, CARGO TYPE | |
| 5.4 | 8 | Lockup/automatic, 4 gears | R | 13/17/15 | 14.6439/21.3254/17.0474 | Regular | 1551 | VANS, CARGO TYPE |
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | ||||||||||||||||
| 04V444000 | FORD MOTOR COMPANY | from 04/23/2002 to 11/19/2003 | V (Vehicle) | 214849 | 10/15/2004 | MFR | FORD MOTOR COMPANY | 09/13/2004 | 09/15/2004 | |||||||
| Defect Summary | On certain vans, a diode in the anti-lock braking system (abs) module may experience an electrical short. | |||||||||||||||
| Consequence Summary | The electrical short may cause an abs malfunction that would illuminate the abs warning light, or the module may overheat resulting in a burning odor, smoke, and/or fire. this condition may occur while the vehicle is being driven or unattended. | |||||||||||||||
| Corrective Summary | Dealers will install a new fuse in the abs circuit and install a heat shield over the abs module. the recall began on october 15, 2004. owners should contact ford at 1-800-392-3673. also ford is extending the limited warranty (for a one time replacement) of the abs module for a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. if your vehicle has already accumulated more than 150,000 miles, this coverage will last until september 30, 2005. | |||||||||||||||
| Notes | Ford recall no. 04s22/customer satisfaction program 04n03.customers can also contact the national highway traffic safety administration | |||||||||||||||
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 04V445000 | FORD MOTOR COMPANY | from 04/23/2002 to 04/30/2004 | V (Vehicle) | 253076 | 09/27/2004 | MFR | FORD MOTOR COMPANY | 09/13/2004 | 09/16/2004 | |||||||
| Defect Summary | On certain vans, the air filter element material process resulted in an air filter paper element that can smolder or burn. this change in filter paper composition combined with the configuration of the air induction system, may allow hot carbon particles to contact the air filter element during certain driving conditions that create hot particles. | |||||||||||||||
| Consequence Summary | These hot particles may ignite the air filter element with the potential for air induction system damage or underhood fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the air filter element. the recall began september 27, 2004. owners should contact ford at 1-800-392-3673. also ford is extending the limited warranty (for a one time replacement) of the abs module for a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. if your vehicle has already accumulated more than 150,000 miles, this coverage will last until september 30, 2005. | |||||||||||||||
| Notes | Ford recall no. 04s23/customer satisfaction program 04n03. customers can also contact the national highway traffic safety administration | |||||||||||||||
| EQUIPMENT ADAPTIVE | ||||||||||||||||
| 04V589000 | ACCUBUILT, INC. | from 10/15/2002 to 06/08/2004 | V (Vehicle) | 501 | 08/23/2004 | ODI | ACCUBUILT, INC. | 12/15/2004 | 12/17/2004 | |||||||
| Defect Summary | On certain vans built on ford e250/e350 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the wheelchair securement retractors as necessary. sure-lok is conducting the owner notification and remedy for this campaign. owners should contact sure-lock at 1-908-231-1804 or accubuilt at 419-222-1501. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 04V232000 | FORD MOTOR COMPANY | from 05/30/2001 to 07/26/2002 | V (Vehicle) | 28456 | 07/08/2004 | MFR | FORD MOTOR COMPANY | 05/13/2004 | 05/24/2004 | 567 | ||||||
| Defect Summary | Certain vans and wagons fail to conform to the requirements of part 567, certification. for certain 2003 e250 vans built with lt225/75r16e tires, the rear axle rating is incorrectly listed on the label. in addition, the tire pressure is incorrectly listed on the label for the rear tires on certain 2002 e350 wagons and for the front tires on certain 2002 e250 vans built with these tires. | |||||||||||||||
| Consequence Summary | Failure to follow proper vehicle loading specifications or tire inflation recommendation can result in tire failure, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Owners will be provided with supplementary tire labels containing correct information and installation instructions. if an owner so desires, their dealer can install the label for them. the recall began on july 8, 2004. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 04l20.the 2003 e250 van is not part of the incorrect tire pressure portion of this recall.customers can also contact the national highway traffic safety administration?s auto safety outline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| VEHICLE SPEED CONTROL | ||||||||||||||||
| 07V336000 | FORD MOTOR COMPANY | from 08/05/2002 to 12/31/2002 | V (Vehicle) | 3600000 | 08/13/2007 | ODI | FORD MOTOR COMPANY | 08/03/2007 | 08/03/2007 | |||||||
| Defect Summary | On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn. | |||||||||||||||
| Consequence Summary | This could result in an underhood fire. | |||||||||||||||
| Corrective Summary | Dealers will install a fused wiring harness. owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. as soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. the recall began on august 13, 2007, and mailing completed by september 19, 2007. owners may contact ford at 1-888-222-2751. | |||||||||||||||
| Notes | Ford recall no. 05s28.customers may also contact the national highway traffic safety administration;s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 032306 | 02/07/2005 | 0528 | 10012941 | Diagnostic trouble code b1876, b1880, b1915 and/or b1920 in the ecs module - vehicles equipped with aftermarket high current devices. *tt | 04/04/2005 |
| ENGINE AND ENGINE COOLING | |||||
| 05173 | 11/14/2005 | 05226 | 10018741 | Malfunction indicator lamp on with diagnostic trouble code p1131 and/or p1151 - 4.2l engine. *tt | 01/12/2006 |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| 18069 | 08/01/2004 | 10011181 | Low power and/or diagnostic trouble code p0299 or p2263 - turbocharger diagnostic service tip. *tt | 01/07/2005 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 18735 | 07/01/2005 | 10017865 | Headlight adjustment - chassis cab incomplete vehicles. *tt | 12/05/2005 | |
| POWER TRAIN | |||||
| 18250 | 10/01/2004 | 10010743 | Intermittent clunk on 3-2 downshift during coastdown/tip-in. oasis. to include 2005 f-150, e-series and expedition. *tt | 12/07/2004 | |
| SERVICE BRAKES, HYDRAULIC | |||||
| 16804 | 04/01/2003 | 10002673 | Brake drag or failure to fully release. *tt | 09/10/2003 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 04N03 | 10/01/2004 | 10010545 | Customer satisfaction program 04n03. additional warranty coverage for anti-lock brake system module. *tt | 12/01/2004 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| 15890 | 05/01/2002 | 637767 | Subject regarding early wear of the inner brake pad on the rear disc brakes. *tt | 12/06/2002 | |
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM | |||||
| 16738 | 04/01/2003 | 10002645 | Vehicles with vacuum boost brakes may exhibit a condition of brake drag, however due to equal brake drag there is no brake pull condition. *tt | 09/09/2003 | |
| STEERING | |||||
| 17211 | 09/01/2003 | 10004072 | A bump steer steering feeling, noted when the vehicle's front wheels/tires contact road surface irregularities. *tt | 11/17/2003 | |
| SUSPENSION | |||||
| 05248 | 01/01/2005 | 10018941 | Vibration/harshness above 45 mph (72 km/h) after tire balance. *tt | 01/25/2006 | |
| SUSPENSION - FRONT | |||||
| 17520 | 01/01/2004 | 10007350 | Clunk from front suspension. *tt | 06/14/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| DP05005 | FORD MOTOR COMPANY | 09/22/2005 | 01/04/2006 | SPARK PLUG EJECTION FROM CYLINDER HEAD | ||
| On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi | ||||||
| DP05005 | ACCUBUILT, INC. | 09/22/2005 | 01/04/2006 | SPARK PLUG EJECTION FROM CYLINDER HEAD | ||
| On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi | ||||||
| ENGINE AND ENGINE COOLING - ENGINE | ||||||
| DP05005 | ACCUBUILT, INC. | 09/22/2005 | 01/04/2006 | SPARK PLUG EJECTION FROM CYLINDER HEAD | ||
| On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi | ||||||
| DP05005 | FORD MOTOR COMPANY | 09/22/2005 | 01/04/2006 | SPARK PLUG EJECTION FROM CYLINDER HEAD | ||
| On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi | ||||||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | ||||||
| DP05005 | ACCUBUILT, INC. | 09/22/2005 | 01/04/2006 | SPARK PLUG EJECTION FROM CYLINDER HEAD | ||
| On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi | ||||||
| DP05005 | FORD MOTOR COMPANY | 09/22/2005 | 01/04/2006 | SPARK PLUG EJECTION FROM CYLINDER HEAD | ||
| On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/17/2008 | 27000 | 1 | |
| Tl*the contact owns a 2003 ford e250. while driving 35 mph in inclement weather conditions, the contact crashed into a lightpole and several trees. the vehicle was completely destroyed and none of the air bags deployed. a police report was filed. the vehicle has not been inspected to determine the cause of the failure. the manufacturer and dealer have not been notified. the failure and current mileages were 27,000. updated 03/04/09. *lj updated 03/04/09. *jb | |||
| AIR BAGS - FRONTAL | |||
| 06/13/2006 | 55000 | 1 | 02/14/2003 |
| Dt*: the contact stated while driving 35 mph around a curve an accident occurred trying to avoid an on-coming vehicle. the consumer hit a railroad post. this launched the vehicle into a creek. the air bags did not deploy, however the seat belts did restrain the contact. due to the air bag's failure to deploy, the contact was seriously injured. the fire department rescued the contact and a police report was processed at the scene of the accident.*ak updated 08/08/06. *jb | |||
| ELECTRICAL SYSTEM | |||
| 07/20/2011 | 50103 | ||
| Loss of instruments in 2003 f250 diesel with 50,153 miles. fuse replaced by service center and instruments came on. 3 days later they went off while in 4 wheel low and the the engine stopped (batterys dead). i had no control over steering and went off the road. repair of damaged wiring in steering column fixed problem. this is a well documented problem on the web and known to the service centers i have contacted. if wiring is worn in a 50,000 mile truck i would think it probably will occur in similar models. the truck could have sustained severe damage and possibly resulted in injury. why no recall or at least notification of owners | |||
| 08/31/2004 | 20000 | 1 | |
| While the vehicle was parked in the driveway it caughton fire. electrical/abs system's was the defective. manufacturer urged consumer to file a complaint. recall 04v444000. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 02/01/2005 | 1 | ||
| The van was parked an dit caught on fire. the fire department was called to extinguish the fire. no injuries reported. the van was towed and totaled by the insurance company. *ak | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 08/01/2004 | 3000 | 2 | 02/28/2004 |
| Dt: caller bought a used vehicle from an armored car company. the air conditioner had a bad compressor. ford offered no help because they did not work on van conversions. the company consumer bought the van sent him to an air conditioning company. they said the entire air conditioner compressor had to be replaced. the vehicle was taken back 12 times because it blew hot air. the air conditioner company returned the money the armored car company paid to fix it, and will offer no more help. the armored car company referred the caller to another air conditioner company, and they repaired the new system. now the air conditioner is broken again. they have replaced the compressor. the caller had to pay for the repair. manufacturer has offered no help.*ak | |||
| OTHER | |||
| 11/16/2003 | 1 | 06/29/2003 | |
| The ford van e-250 2003 were produced and sold with the wrong lug wrench. can not change my tires because the lug wrench will not fully cover the lug nut because the wrench is to thick and hits the iner rim. this in turn causes the wrench to slip off or strip the nut.*ak | |||
| STEERING | |||
| 08/10/2004 | 600 | 3 | |
| When driving 55 mph or more steering vibrated violently. *ak | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 09/15/2004 | 30427 | 1 | |
| A ford 2003 van, with 30,000 miles experiences a steering failure, when the pitman arm broke off the bottom of the steering box. it cleanly sheared off a shaft of metal which is 1 1/4 inches of solid steel.*ak since the driver was operating at low speed on the ramp of miami international airport, he struck a barrier with minimal sheetmetal damage. the driver reported that the steering wheel was spinning freely in his hands at the time of impact. i reported this to ford, who's staff determined that the shaft did not fail due to manufacturing defect. had this vehicle been at highway speed on a major roadway, the cause of the accident would not have been so clearly obvious. and surely a fatality would have been involved. i retained the broken part. i believe this is an incident which should be reported. ford determined that striking the barrier caused the metal to fail. however the impact was minimal and though a centered impact on the front of the vehicle the airbag did not even deploy. | |||
| SUSPENSION - FRONT | |||
| 12/30/2003 | 30 | 1 | 12/30/2003 |
| While driving front end suspension caused steering wheel to vibrate when driving and hitting rough or uneven surfaces. consumer took vehicle to dealership several times, but mechanic was unable to resolve the vibration problem.*ak | |||
| VEHICLE SPEED CONTROL | |||
| 09/24/2007 | 1 | 06/21/2003 | |
| I received a recall notice (#05s28) from ford concerning a defective speed control deactivation switch (creating a fire hazard) on a vehicle i own. when i contacted dealership service departments as instructed (two different dealerships) i was told the necessary parts will not be available until at least december 07 but that i could have the speed control disconnected until parts were available (meaning two trips to the dealership - two days without use of a company vehicle). i have contacted ford directly and was told the same. how can it possibly take longer to obtain replacements for hazardous defective parts than it takes to order a custom vehicle from the factory? does your organization have any authority to force a manufacturer to expedite such matters? *tr | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 11/16/2003 | 1 | 06/29/2003 | |
| The ford van e-250 2003 were produced and sold with the wrong lug wrench. can not change my tires because the lug wrench will not fully cover the lug nut because the wrench is to thick and hits the iner rim. this in turn causes the wrench to slip off or strip the nut.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| FL | MIAMI | 33144 | MIDWAY FORD | 305-266-3000 |
| LA | STONEWALL | 71078 | SOUTH POINT FORD | 925-3333 |
| TX | WEATHERFORD | SOUTHWEST FORD | ||
| VA | RICHMOND | 23235 | SHEHE FORD | 804 794 6500 |