Mercedes Benz E Class 2001
Model E Class made in 2001 by Mercedes Benz got 37 consumer complains there are 3 investigations as well as 5 service bulletins. Consumer complaints with reference, among others things, to air bags, digital instrument panel and electrical system. Technical service bulletines regarding electrical system, exterior lighting and structure. The car had some investigations: engine and engine cooling, power train.
Model 2001
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 5410117 | 10/01/2004 | 10010822 | Consumer shutoff displayed in instrument cluster while driving. *tt | 12/14/2004 | |
| 076139 | 03/29/2004 | 076139A | 10007612 | Air mass sensors. *mj | 07/06/2004 |
| EXTERIOR LIGHTING - FOG LIGHTS | |||||
| 8210196 | 06/04/2008 | 8210196B | 10015377 | Revised repair procedure and additional applicable models. model 170, 202, 208 and 210 models. front fog lamp(s) inoperative. mercedes-benz. *tt model years: 1994-2004. updated 09/09/08. *pe | 07/15/2005 |
| STRUCTURE - BODY - TRUNK LID | |||||
| 885040 | 04/05/2005 | 10015071 | Trunk lid opens or closes too quickly while operating with remote trunk lid control button. *tt | 05/17/2005 | |
| VEHICLE SPEED CONTROL | |||||
| 50012 | 05/22/2001 | 621570 | On some vehicles, upon release of the brake pedal and / or application of the accelerator pedal, there is a 1-2 second delay until the actuator moves to the new accelerator pedal input position. this delay is integrated in the engine man | 09/26/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| SQ01010 | MERCEDES-BENZ USA, LLC. | 09/25/2001 | 02/04/2002 | SUDDEN ENGINE SHUT DOWN | ||
| Alleged that the cup holder design make it easy for the cup(s) to spill ins content on the transmission shifter and the electronics below, resulting in engine stalling or failure of the electronic transmission | ||||||
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||
| DP05007 | MERCEDES-BENZ USA, LLC. | 11/07/2005 | 03/27/2006 | TRANSMISSION MALFUNCTION | ||
| The petitioner alleges that coffee from a cup, placed in the cup holder, spilled onto the gear shifter and shut down the vehicle | ||||||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | ||||||
| DP05007 | MERCEDES-BENZ USA, LLC. | 11/07/2005 | 03/27/2006 | TRANSMISSION MALFUNCTION | ||
| The petitioner alleges that coffee from a cup, placed in the cup holder, spilled onto the gear shifter and shut down the vehicle | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 12/21/2002 | 07/01/2000 | ||
| The air bags on the front passenger and rear right passenger side deployed although there was no impact. the manufacturer stated that something probably hit the bottom of the vehicle where the sensors are located and caused the air bags to deploy. *nlm | |||
| DIGITAL INSTRUMENT PANEL | |||
| 09/01/2006 | 30000 | 1 | 09/10/2005 |
| Instrument cluster display has malfunctioned on my 2001 mercedes e320. it is a problem that has occurred in almost every marcedes. the company is aware of the defect and it should be recalled. *jb | |||
| ELECTRICAL SYSTEM | |||
| 09/12/2009 | 128431 | 1 | |
| The stop lamp switch, which activates the stop lamps, ant-lock brakes, traction control mechanisms, on my 2001 mercedes benz e320 has needed to be replaced 4 times in the past 5 years. the part number that continually goes bad is 001-545-64-09. the most recent replacement was 09-12-09. *tr | |||
| 05/01/2006 | 1 | 07/27/2001 | |
| 2001 benz e320 wheel bearings failed. *ts ***nar*** the consumer noticed a scraping noise coming from the front passengers side of the vehicle. the noise became progressively worse until the vehicle became undrivable. the consumer also noticed that the vehicle was pulling to the right. the vehicle was towed to the dealer who indicated that the vehicle needed new bearings on both front wheels and a new left spindle, rotor and brake pads. the dealer has replaced the instrument cluster (3 times), fuel level sensor, oil level sensor, a/c control and regulators ( 3 times), steering lock and key, right headlight assembly, both catalytic converters and the right rear window regulator. all these repairs were covered under warranty. | |||
| ELECTRONIC STABILITY CONTROL | |||
| 09/12/2009 | 128431 | 1 | |
| The stop lamp switch, which activates the stop lamps, ant-lock brakes, traction control mechanisms, on my 2001 mercedes benz e320 has needed to be replaced 4 times in the past 5 years. the part number that continually goes bad is 001-545-64-09. the most recent replacement was 09-12-09. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/18/2003 | 1 | ||
| While driving heard a loud knocking noise underneath the hood of the vehicle. this caused the vehicle to stall. consumer was able to restart vehicle and drove it to dealer for analysis. the mechanic could not resolve the problem. *ak | |||
| 05/27/2003 | 5 | ||
| Intermittently while driving, the engine completely died. the dealer has been unable to duplicate the issue. the vehicle is a 2001 mercedes e320. *ak the engine would shut off intermittently. after about 5 minutes the vehicle would restart. the consumer took the vehicle in several times for repair but the problem could not be found. the washer tube came off and caused washer fluid to leak. the fuel gauge failed which caused it to read incorrectly. the head rest motor failed. *scc *nlm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 05/01/2006 | 1 | 07/27/2001 | |
| 2001 benz e320 wheel bearings failed. *ts ***nar*** the consumer noticed a scraping noise coming from the front passengers side of the vehicle. the noise became progressively worse until the vehicle became undrivable. the consumer also noticed that the vehicle was pulling to the right. the vehicle was towed to the dealer who indicated that the vehicle needed new bearings on both front wheels and a new left spindle, rotor and brake pads. the dealer has replaced the instrument cluster (3 times), fuel level sensor, oil level sensor, a/c control and regulators ( 3 times), steering lock and key, right headlight assembly, both catalytic converters and the right rear window regulator. all these repairs were covered under warranty. | |||
| EQUIPMENT | |||
| 03/10/2004 | 1 | 10/27/2000 | |
| Various problems with 2001 mercedes benz e320 sr. (nar) *mr the radio did not function properly. the interior lights did not function properly. the telephone did not function properly, the electronic stability program (esp) did not function properly. the brake assist system (bas) did not function properly. the turn signals do not work. the cruise control does not function on most occasions. *nm *cb | |||
| EQUIPMENT - ELECTRICAL | |||
| 05/27/2003 | 5 | ||
| Intermittently while driving, the engine completely died. the dealer has been unable to duplicate the issue. the vehicle is a 2001 mercedes e320. *ak the engine would shut off intermittently. after about 5 minutes the vehicle would restart. the consumer took the vehicle in several times for repair but the problem could not be found. the washer tube came off and caused washer fluid to leak. the fuel gauge failed which caused it to read incorrectly. the head rest motor failed. *scc *nlm | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 05/01/2006 | 1 | 07/27/2001 | |
| 2001 benz e320 wheel bearings failed. *ts ***nar*** the consumer noticed a scraping noise coming from the front passengers side of the vehicle. the noise became progressively worse until the vehicle became undrivable. the consumer also noticed that the vehicle was pulling to the right. the vehicle was towed to the dealer who indicated that the vehicle needed new bearings on both front wheels and a new left spindle, rotor and brake pads. the dealer has replaced the instrument cluster (3 times), fuel level sensor, oil level sensor, a/c control and regulators ( 3 times), steering lock and key, right headlight assembly, both catalytic converters and the right rear window regulator. all these repairs were covered under warranty. | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 05/01/2006 | 1 | 07/27/2001 | |
| 2001 benz e320 wheel bearings failed. *ts ***nar*** the consumer noticed a scraping noise coming from the front passengers side of the vehicle. the noise became progressively worse until the vehicle became undrivable. the consumer also noticed that the vehicle was pulling to the right. the vehicle was towed to the dealer who indicated that the vehicle needed new bearings on both front wheels and a new left spindle, rotor and brake pads. the dealer has replaced the instrument cluster (3 times), fuel level sensor, oil level sensor, a/c control and regulators ( 3 times), steering lock and key, right headlight assembly, both catalytic converters and the right rear window regulator. all these repairs were covered under warranty. | |||
| EXTERIOR LIGHTING - TURN SIGNAL - SWITCH | |||
| 03/10/2004 | 1 | 10/27/2000 | |
| Various problems with 2001 mercedes benz e320 sr. (nar) *mr the radio did not function properly. the interior lights did not function properly. the telephone did not function properly, the electronic stability program (esp) did not function properly. the brake assist system (bas) did not function properly. the turn signals do not work. the cruise control does not function on most occasions. *nm *cb | |||
| FUEL SYSTEM, GASOLINE | |||
| 05/27/2003 | 5 | ||
| Intermittently while driving, the engine completely died. the dealer has been unable to duplicate the issue. the vehicle is a 2001 mercedes e320. *ak the engine would shut off intermittently. after about 5 minutes the vehicle would restart. the consumer took the vehicle in several times for repair but the problem could not be found. the washer tube came off and caused washer fluid to leak. the fuel gauge failed which caused it to read incorrectly. the head rest motor failed. *scc *nlm | |||
| INTERIOR LIGHTING | |||
| 12/04/2006 | 1 | 01/05/2001 | |
| Did a smog check on my mercedes e320 and failed because the engine light would not be on. checked the repair shop and they said my instrument cluster needed to be replaced, just for the engine light. i saw there is a recall for instrument cluster on mercedes s-class, and would like to let you know that problem also exist in e-class. *jb | |||
| 03/10/2004 | 1 | 10/27/2000 | |
| Various problems with 2001 mercedes benz e320 sr. (nar) *mr the radio did not function properly. the interior lights did not function properly. the telephone did not function properly, the electronic stability program (esp) did not function properly. the brake assist system (bas) did not function properly. the turn signals do not work. the cruise control does not function on most occasions. *nm *cb | |||
| OTHER | |||
| 09/28/2007 | 69600 | 1 | 10/10/2004 |
| We driving along on the freeway when my wife bumped a cup of coffee in the cup holder that caused a small amount of coffee to splash out of the cup and onto the console. in about 10 minutes a number of things happened, first the instrument cluster went blank, speedometer, tack, etc, and all vehicle alarms came on, second the transmission was locked into high gear and the car would not downshift. i noticed when i came to a small rise in the road the car would not downshift so i lost power. when i stopped the car and put transmission in park, it locked in that position and would not shift into any gear and would hardly start. i found this to be unsafe consequence of such a small amount of coffee to be splashed onto the console. after having the car towed to the repair shop i was told there was a module in that area that affected nearly every aspect of the car. there was something like 60 alarm codes in the car's computer. the bill was $725. this is a freighting thing to happen at 70 mph. *jb | |||
| 09/01/2006 | 30000 | 1 | 09/10/2005 |
| Instrument cluster display has malfunctioned on my 2001 mercedes e320. it is a problem that has occurred in almost every marcedes. the company is aware of the defect and it should be recalled. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 05/15/2007 | 69000 | 16 | 11/01/2004 |
| Tl*the contact owns a 2001 mercedes benz e-320. the cup holder located near the gear shift when holding cold substances sweats and the liquid leaks into the electronics of the gear shift. while driving 35mph, the leaking in the cup holder blew out the brains of the transmission and locked the back wheels on may 16, 2007. the engine will start; however, when the gas pedal is engaged the vehicle will not move forward (accelerate). the vehicle just stopped suddenly with no prior warning. the engine size is not available. the current and failure mileage were 69000. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 09/12/2009 | 128431 | 1 | |
| The stop lamp switch, which activates the stop lamps, ant-lock brakes, traction control mechanisms, on my 2001 mercedes benz e320 has needed to be replaced 4 times in the past 5 years. the part number that continually goes bad is 001-545-64-09. the most recent replacement was 09-12-09. *tr | |||
| 05/01/2006 | 1 | 07/27/2001 | |
| 2001 benz e320 wheel bearings failed. *ts ***nar*** the consumer noticed a scraping noise coming from the front passengers side of the vehicle. the noise became progressively worse until the vehicle became undrivable. the consumer also noticed that the vehicle was pulling to the right. the vehicle was towed to the dealer who indicated that the vehicle needed new bearings on both front wheels and a new left spindle, rotor and brake pads. the dealer has replaced the instrument cluster (3 times), fuel level sensor, oil level sensor, a/c control and regulators ( 3 times), steering lock and key, right headlight assembly, both catalytic converters and the right rear window regulator. all these repairs were covered under warranty. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 10/02/2004 | 2 | ||
| While applying the brake pedal vehicle failed to stop. this caused consumer's vehicle to collide with the vehicle in front. no one was injured, and the vehicle was towed to the dealer for inspection. the mechanic could not duplicate the problem. *ak | |||
| 03/10/2004 | 1 | 10/27/2000 | |
| Various problems with 2001 mercedes benz e320 sr. (nar) *mr the radio did not function properly. the interior lights did not function properly. the telephone did not function properly, the electronic stability program (esp) did not function properly. the brake assist system (bas) did not function properly. the turn signals do not work. the cruise control does not function on most occasions. *nm *cb | |||
| STEERING | |||
| 05/01/2006 | 1 | 07/27/2001 | |
| 2001 benz e320 wheel bearings failed. *ts ***nar*** the consumer noticed a scraping noise coming from the front passengers side of the vehicle. the noise became progressively worse until the vehicle became undrivable. the consumer also noticed that the vehicle was pulling to the right. the vehicle was towed to the dealer who indicated that the vehicle needed new bearings on both front wheels and a new left spindle, rotor and brake pads. the dealer has replaced the instrument cluster (3 times), fuel level sensor, oil level sensor, a/c control and regulators ( 3 times), steering lock and key, right headlight assembly, both catalytic converters and the right rear window regulator. all these repairs were covered under warranty. | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 03/10/2004 | 1 | 10/27/2000 | |
| Various problems with 2001 mercedes benz e320 sr. (nar) *mr the radio did not function properly. the interior lights did not function properly. the telephone did not function properly, the electronic stability program (esp) did not function properly. the brake assist system (bas) did not function properly. the turn signals do not work. the cruise control does not function on most occasions. *nm *cb | |||
| SUSPENSION - FRONT | |||
| 07/19/2011 | 93000 | ||
| 2001 mercedes benz e320. front spring perch surrounding perch structure is rusting through underneath the factory undercoating. we have a 2 rust through right next to the spring perch. surround perimteter of around 5 radius show extensive rust of varioous degree. the rust is so extensive that it compromises the vehicel safety. catastrophic failure is very possible. this rust around front suspension spring perch is prevalent in earlier w210 body chassis from 1996 to 2002. canadian government has made mb do a recall service. united kingdom also have massive issues with the spring perch. since these cars are at least 9 years old and as old as 15 years old... the rust has gotten to certain point in various degree from catastrophic failure to impending catastrophic failure. you need to scrape suspect flaking undercoating to reveal the extensive rust behind it. otherwise, the undercoating masks the potential safety issues. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 05/01/2006 | 1 | 07/27/2001 | |
| 2001 benz e320 wheel bearings failed. *ts ***nar*** the consumer noticed a scraping noise coming from the front passengers side of the vehicle. the noise became progressively worse until the vehicle became undrivable. the consumer also noticed that the vehicle was pulling to the right. the vehicle was towed to the dealer who indicated that the vehicle needed new bearings on both front wheels and a new left spindle, rotor and brake pads. the dealer has replaced the instrument cluster (3 times), fuel level sensor, oil level sensor, a/c control and regulators ( 3 times), steering lock and key, right headlight assembly, both catalytic converters and the right rear window regulator. all these repairs were covered under warranty. | |||
| TIRES | |||
| 05/18/2006 | 62000 | 1 | |
| During scheduled tire rotation at sears auto shop, it was discovered that a large piece (approximately 1 inch in diameter) of the tire was missing. the missing piece was from the part of the tire that makes contact with the street. the sears manager, informed me that the tire is unsafe to re-installed. he also stated that it was a defective and offered to replace it at 30% of the current price. *tr | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 09/03/2008 | 99485 | 2 | 08/01/2001 |
| Tl*the contact owns a 2001 mercedes benz e-320. while changing the tire to the spare, the contact did not use the special spare nuts. when she attempted to enter onto the highway, the mounts in the wheel locked and caused the brakes to engage. there was no precautionary warning label on the spare tire to prevent this failure. the vehicle was towed to the dealer and they replaced the nuts and bolts, rear hubs and axle, brake rotors, shoes, calipers, driveshaft, springs, shackles, and tire. the manufacturer stated that she should have read the information in the owner's manual prior to changing the tire. they refused to assume any responsibility for the repair. the failure and current mileages were 99,485. updated 10/14/08. *lj the consumer experienced a second blowout. updated 10/15/08. *jb | |||
| TRACTION CONTROL SYSTEM | |||
| 09/12/2009 | 128431 | 1 | |
| The stop lamp switch, which activates the stop lamps, ant-lock brakes, traction control mechanisms, on my 2001 mercedes benz e320 has needed to be replaced 4 times in the past 5 years. the part number that continually goes bad is 001-545-64-09. the most recent replacement was 09-12-09. *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 1 | |||
| Consumer states the brake and accelerator are designed too close together, while attempting to stop vehicle, consumer also pressed down on the accelerator which caused the vehicle to lunge foward and consumer crashed into a building, the dealer checked the vehicle and stated the pedal positions and travel were within specifications.(mercedes e320 2001)*jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 03/10/2004 | 1 | 10/27/2000 | |
| Various problems with 2001 mercedes benz e320 sr. (nar) *mr the radio did not function properly. the interior lights did not function properly. the telephone did not function properly, the electronic stability program (esp) did not function properly. the brake assist system (bas) did not function properly. the turn signals do not work. the cruise control does not function on most occasions. *nm *cb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/07/2005 | 2 | 11/30/2004 | |
| Power window not working, one by one each power window stop working. i replace the motor, than 4 months later replaced the window assembly. this applies to the front and rear windows. *nm | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 05/27/2003 | 5 | ||
| Intermittently while driving, the engine completely died. the dealer has been unable to duplicate the issue. the vehicle is a 2001 mercedes e320. *ak the engine would shut off intermittently. after about 5 minutes the vehicle would restart. the consumer took the vehicle in several times for repair but the problem could not be found. the washer tube came off and caused washer fluid to leak. the fuel gauge failed which caused it to read incorrectly. the head rest motor failed. *scc *nlm | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | CARLSBADQ | HORHN MERCEDES BENZ | ||
| DE | MILFORD | 19963 | BURTON IIMPORTS | 302-424-3042 |
| VA | RICHMOND | 23226 | MCGEORGE MARCEDES | |
| WI | ANTIGO | 54409 | INTERNATIONAL AUTO MALL | 715 675 7775 |
| WI | APPLETON | ENTERPRISE MOTORS |