Country Coach Intrigue 1998
Model Intrigue made in 1998 by Country Coach got 2 consumer complains, 2 investigations there are 7 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to equipment, steering. Technical service bulletines regarding electrical system, tires. The car had one investigation (tires). There were some recalls concerningequipment, service brakes, air and tires.
Model 1998
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 99V288000 | COUNTRY COACH INC | from 01/30/1998 to 09/17/1999 | V (Vehicle) | 633 | 12/15/1999 | MFR | COUNTRY COACH INC | 10/21/1999 | 10/29/1999 | 567 | ||||||
| Defect Summary | Vehicle description: motor homes equipped with slide galley option. the certification labels do not show the proper tire pressures. these pressures are below the required pressure for load carrying capacity. | |||||||||||||||
| Consequence Summary | Under-inflation of the tires can result in tread separation. | |||||||||||||||
| Corrective Summary | New labels with the correct inflation pressure specifications will be provided to owners. owners will be instructed to adjust the tire pressure specifications to the new correct requirements. | |||||||||||||||
| Notes | Owner notification began december 15, 1999.owners who do not receive the corrected label and installation instructions within a reasonable time should contact country coach at 1-800-547-8015. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 01V170000 | COUNTRY COACH INC | from 06/01/1995 to 01/31/2000 | V (Vehicle) | 389 | 05/14/2001 | MFR | COUNTRY COACH INC | 05/29/2001 | 06/01/2001 | 571 | 120 | |||||
| Defect Summary | Certain motor homes fail to comply with requirements of fmvss no. 120, tire selection and rims for motor vehicles other than passenger cars. these vehicles have an inequitable weight distribution between the front left and right tires on the front axle. this weight inequity can cause the left front tire weight rating to be exceeded. | |||||||||||||||
| Consequence Summary | This could cause premature front tire tread wear or tire failure during normal driving. the premature tire tread wear or tire failure could lead to a loss of steering control. | |||||||||||||||
| Corrective Summary | Dealers will replace the height control valves and the height control valve configuration reversed to remedy this noncompliance. owner notification began may 14, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-452-8015. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 02V229000 | COUNTRY COACH INC | from 02/01/1994 to 12/31/1999 | V (Vehicle) | 550 | 08/28/2002 | MFR | COUNTRY COACH INC | 08/22/2002 | 08/28/2002 | 571 | 120 | |||||
| Defect Summary | Certain motor homes fail to comply with the requirements of federal motor vehicle safety standard no. 120, tire selection and rims for motor vehicles other than passenger cars. these motor homes were erroneously assigned inadequate cold tire inflation pressures and inadequate axle weight ratings on the front and/or rear axles as a result of mathematical miscalculations. | |||||||||||||||
| Consequence Summary | This could cause premature tire tread wear or tire failure during normal driving. the premature tire tread wear or tire failure could lead to a loss of steering control, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the front and/or rear tires. in some instances, the motor homes may only have an inadequate fawr and/or rawr stated on the federal tire label and only the federal tire label will be replaced. owner notification is expected to begin august 28, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-452-8015. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V031000 | COUNTRY COACH INC | V (Vehicle) | 2406 | 03/19/2007 | MFR | COUNTRY COACH INC | 02/01/2007 | 02/06/2007 | ||||||||
| Defect Summary | Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Country coach will be working with dometic in order to repair these refrigerators (please see 06e076). a secondary burner housing will be installed free of charge. the recall began on march 28, 2007. owners may contact dometic/stericycle at 1-888-446-5157 or country coach at 1-800-452-8015. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, AIR | ||||||||||||||||
| 01V084000 | COUNTRY COACH INC | from 02/01/1995 to 01/31/1998 | V (Vehicle) | 117 | 03/15/2001 | MFR | COUNTRY COACH INC | 03/16/2001 | 03/21/2001 | 571 | 121 | |||||
| Defect Summary | Vehicle description: motor homes. these motor homes fail to comply with requirements of fmvss no. 121, air brake systems. these vehicles were assigned an inadequate front axle weight rating (fawr). as a consequence, the front brake canisters and slack adjusters do not comply with the standard requirements. | |||||||||||||||
| Consequence Summary | This could cause increased stopping distances during braking, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the front brake canisters and replace them if necessary. owner notification began march 15, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-452-8015. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| TIRES | ||||||||||||||||
| 06V262000 | COUNTRY COACH INC | from 06/01/1997 to 05/31/1998 | V (Vehicle) | 831 | 11/08/2006 | ODI | COUNTRY COACH INC | 07/13/2006 | 07/19/2006 | |||||||
| Defect Summary | Country coach has reported that the toyo 275/70r m102z tires on certain motor homes are defective and could fail unexpectedly. | |||||||||||||||
| Consequence Summary | This could cause a loss of vehicle control increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace these tires with michelin 275/70r xza2 tires. the federal tire labels will also be replaced. the recall began on november 8, 2006. owners may contact country coach at 1-800-547-8015. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| 05V398000 | COUNTRY COACH INC | from 02/01/1998 to 06/30/1999 | V (Vehicle) | 33 | 11/07/2005 | ODI | COUNTRY COACH INC | 09/14/2005 | 09/14/2005 | 571 | 120 | |||||
| Defect Summary | Certain motor homes fail to comply with the requirements of federal motor vehicle safety standard no. 120, 'tire selection and rims for motor vehicles other than passenger cars.' these motor homes were inadvertently assigned inadequate cold tire inflation pressures giving the tires a lower weight carrying capacity than the front and rear axle weight ratings. | |||||||||||||||
| Consequence Summary | This could lead to premature tire wear and potentially a tire failure which could result in the loss of steering control and result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace both the front and rear tires and issue a new federal tire label reflecting the corrected cold tire inflation pressures. the recall began on november 7, 2005. owners may contact country coach at 1-800-547-8015. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 02038 | 01/01/2004 | 10006946 | Diagnostic trouble code b1000. *mr | 05/20/2004 | |
| TIRES | |||||
| 06001 | 03/14/2006 | 10019611 | Toyo tire replacement advisory. nhtsa investigation to determine if prior cci recall campaigns were adequate or effective in correcting the problems that caused front tire failures. toyo tires. | 04/05/2006 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| TIRES | ||||||
| EA05011 | COUNTRY COACH INC | 07/14/2005 | 08/30/2006 | FRONT TIRE FAILURES | 06V262000 | |
| On june 30, 2006, country coach filed defect report 06v-262 stating that the toyo 275/70r22.5m102z tires are defective and could fail unexpectedly causing a loss of vehicle control.odi's investigation found that front tire failures have been caused by country coach's selection of tires that provided marginal load carrying capacity for their intended application.owners were frequently unable to comply with country coach's campaign requirements because these requirements were ineffectively communciated and because specified tire inflation pressures were difficult for owners to achieve and maintain. odi also found that the rubber properties of the toyo 275/70r22.5 m102z degrade with time. the degradation in rubber properties does not provide any obvious indications to the vehicle owner and the tires become more susceptible to failure over time when subjected to thevehicle operating conditions described above. | ||||||
| RQ05001 | COUNTRY COACH INC | 01/13/2005 | 07/14/2005 | COUNTRY COACH CAMPAIGN 01V-170 | 05V398000 | |
| Odi is upgrading this recall query (rq) and opening an engineering analysis (ea05-011).country coach has identified 21 incidents of front tire failures (16 driver's side and 5 passenger side) that have occurred in model year 1995-2000 country coach intrigue and allure vehicles after these vehicles had been modified in accordance with one or more service programs / safety campaigns (99v-288, sb00-01, 01v-170, and/or 02v-229) that were intended to correct inadequate front tire load carrying capacity in the subject vehicles by replacing front tires, changing the recommended front tire pressures, and/or reducing or redistributing the front axle loads.on may 6, 2005, odi received one additional owner complaint (voq 10124716) alleging that the driver's side front tire installedin a 1997 intrigue vehicle had failed on april 12, 2005.this vehicle's front tires had been replaced in may 2001 inresponse to country coach campaign 01v-089.odi intends to conduct further investigation to evaluate whether the campaigns (listed above), which were intended to correct tire failures, are adequate and/or effective. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | |||
| 10/20/2004 | 53000 | 1 | 09/14/2004 |
| Recall campaign 01v170000 concerning fmvss 120 weight distribution. while driving 30-40 mph, the vehicle lost height control on the left front side. this condition caused the left front to drop. the vehicle was taken to a repair shop, and the mechanic determined that the left front control valve needed to be replaced, and that the other two control valves should be replaced as well. the consumer looked on nhtsa's website and found the above recall information, and contacted the manufacturer's representative, who informed the consumer that this vehicle was not covered under that recall. *ak *sc *jb | |||
| STEERING - RACK AND PINION | |||
| 07/31/2004 | 1 | ||
| Consumer's vehicle experienced the same problem as mentioned in nhtsa recall 03v527000. certain passenger vehicles have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these retainers could fail and permit the ball bearings to escape. dealer indicated to the consumer sorry this vehicle was not included in this recall due to vin. *ak | |||